Customer Ratings & Reviews

Got the Steelbook but the Deluxe Edition of the game was bit damaged and took another week to arrive.

Happy steelbook had no damage, need to package product way better when shipping please

Item was sent in a paper envelope with zero protection, arrived destroyed. Thanks a lot

Best Buy once again fails to send collectable merchandise in good condition. Mine came with egregious slash right on the spine caused by careless use of a box cutter by employees. I've seen the manufacturer box these come in and they warn very specifically to NOT use box cutters on the tape so as not to damage the Steelbooks this way. There's usually a piece of cardboard protecting them as well so employees have to be using a lot of force and being exceptionally careless to do this kind of damage.

Arrived totally broken. Terrible packing. Was a preorder bonus so no replacement.

I preoder the deluxe version of the game back December to make sure i got a copy of the game when it came out. Well i got the game the same day it came out but my steelcase bent so badly that it doesnt even close. I dont of was do to packaging or transport but this insane.

I wish i could give a good review but this preorder was a total failure. Ontrac claimed to deliver 3x and failed deliver b/ “no one home” yet inwas home the last two times. Talked to BB agent to refund after some back and forth. I lose out on a cool steelbook and nobody wants to take accountability for their fails…

In store Best Buy customer sevice is a dumpster fire. Embarrassing that they arent able to help with orders. Most stores will at least call customer service for you and try to get an answer but these people knew nothing and did nothing.

Unfortunately it did come pretty beat up and i did store pick up.....

Came damaged thanks to poor packaging. Customer Service refused to help me and wanted me to repurchase this again via a link. Then I got rudely hung up on. Do yourself a favor and preorder your games elsewhere. It is just not worth the hassle.

Not ordering anything from Best buy unless it's available for in store pick up. I'm tired of shippers damaging my products

I pre ordered final fantasy rebirth deluxe edition. I recieved the game however only a label was printed for this pre order bonus but it never shipped. Support would not help

Damaged on pickup (scratched/dented) tons of reviews on the main game saying they didn't even receive theirs. Will there be a restock to appease customers who were misled?

Mine came badly damaged. Went and talked to an associate who was helpful but said there was nothing he could do.

Bad awful bs shipping, whos the jackas that keeps shipping this. Is this how they wipe their own as??

Came damaged and they wouldn't offer a replacement.

Game expands on remake mechanics, expansive world, high quality graphics, tons of mini games easy 80 to 90 hours of gameplay and no rut. Queens blood mini game is an amazing mini game

Really nice looking steel book. Will keep around!!

The steelbook is soooo pretty, and it arrive on time. I'm glad pre-ordered from BestBuy. Thank you.

Good for collection nice bonus for preorders definitely love it