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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 325 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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69%would recommend to a friend

Customers are saying

Customers highly value the MagicMount Pro Charge5 for its charging performance, magnet strength, ease of use, and design. Many users find that it charges their phones quickly and the magnet provides a strong hold. However, some customers have reported issues with mounting stability, with phones occasionally sliding off the device. Overall, the positive aspects of the product seem to outweigh the negative for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 325 reviews
  • Rated 1 out of 5 stars

    Lame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work my cell kept falling off the first day I bought it. I returned it back for a refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough bottom support holder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s has a better one in Best Buy store. Believe me

    No, I would not recommend this to a friend
    • Brand response from ScoscheCustomerService
      Posted .

      We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience. Scosche

  • Rated 2 out of 5 stars

    Too complicated to assemble

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because it was too complicated to figure how to assemble

    No, I would not recommend this to a friend
    • Brand response from ScoscheCustomerService
      Posted .

      We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience. Scosche

  • Rated 1 out of 5 stars

    Magnet too strong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magnet is so strong it pulls off the magnet that's attached to the case less phone!

    No, I would not recommend this to a friend
    • Brand response from ScoscheCustomerService
      Posted .

      We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge4. To better assist you our Customer Service Team would like to hear more about your specific concern(s). The issue you are describing is not a typical user experience. Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat service or give us a call at 800 363 4490 x1, and we will arrange a swift resolution to your experience. Scosche

  • Rated 1 out of 5 stars

    Poor Adhesive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adhesive will not stick to my dash. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from ScoscheCustomerService
      Posted .

      We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. The MagicMount uses a pressure sensitive 3M automotive grade adhesive which can adhere to most surfaces, including textured surfaces. Preparation of the surface area and the Scosche product is vital for successful installation. Use the included cleansing wipe to clean the area of the dashboard where you wish to secure the MagicMount. Ensure the cleaned area is dry, then firmly hold down the base of the mount onto the desired dashboard location for 1-2 minutes.

      For best bonding performance, allow 24–48 hours before attaching your mobile device to the MagicMount. It is recommended to find the flattest, smoothest area in your car that would best suit your needs. Sharp edges and vertical mounting positions may not be optimal mounting locations for the MagicMount. For further assistance or to obtain a replacement adhesive base please email our Customer Service Team with a link to this review and a photo of the issue you are describing at customerservice@scosche.com, send us a message via our online chat service support or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience. Scosche

  • Rated 1 out of 5 stars

    It happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to return. It did not work out like I thought it would. It it would charge for a bit and then stop then charge then stop and then just stop how to take it off and take the phone off and then put it back on just a to start charging again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quick charge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only charges my phone for 2 minutes then stops charging.

    No, I would not recommend this to a friend
    • Brand response from ScoscheCustomerService
      Posted .

      We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience. Scosche

  • Rated 1 out of 5 stars

    Better and cheaper holders out there.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t give this to my worst enemy. Worst purchase I’ve ever made at Best Buy. Literally the worst purchase. Charging cable doesn’t unplug, magnet wasn’t strong enough to hold, which was only reason I bought. Put it all back into the box and returned it.

    No, I would not recommend this to a friend
    • Brand response from ScoscheCustomerService
      Posted .

      We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience. Scosche

  • Pros mentioned:
    Magnet strength

    Rated 5 out of 5 stars

    Great Car Mount!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best magnets in a car mount that I have came across so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with a case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Metal piece does not stick to phone properly. I originally thought my phone wouldn’t need the metal piece to charge. Does not work if you have a case on your phone. This charger is horrible and a complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from ScoscheCustomerService
      Posted .

      We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge4. To better assist you our Customer Service Team would like hear more about your specific concern(s). We have tested and confirmed that the MagicMount Pro Charge4 does in fact work with a case. Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat service or give us a call at 800 363 4490 x1, and we will arrange a swift resolution to your experience. Scosche

  • Rated 3 out of 5 stars

    Not for anything but Apple really

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife’s Samsung S22 Ultra and it really only works to hold it. Doesn’t wirelessly charge her phone so it defeated the purpose for her. Will be returning it..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap plastic parts that do not hold the phone up at all

    No, I would not recommend this to a friend
    • Brand response from ScoscheCustomerService
      Posted .

      We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience. Scosche

  • Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged to slooooowww. Takes 5-6 min for your battery percentage to chnage

    No, I would not recommend this to a friend
    • Brand response from ScoscheCustomerService
      Posted .

      We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience. Scosche

  • Rated 1 out of 5 stars

    Need to be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing didnt even stick after letting it sit for 2 days

    No, I would not recommend this to a friend
    • Brand response from ScoscheCustomerService
      Posted .

      We are sorry to hear about the disappointing experience you had with your Scosche cassette adapter MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review and a picture of the issue you're experiencing, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience. Scosche

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality legit broke they day I bought it.

    No, I would not recommend this to a friend
    • Brand response from ScoscheCustomerService
      Posted .

      We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat service or give us a call at 800 363 4490 x1, and we will arrange a swift resolution to your experience. Scosche

  • Rated 5 out of 5 stars

    Phone mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount works well and was easy to install. Phone adheres well and stays put.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting stability

    Rated 1 out of 5 stars

    Magicmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this...tried it out...returned it almost immediately. Weak magnets. Phone slid off the device.

    No, I would not recommend this to a friend
    • Brand response from ScoscheCustomerService
      Posted .

      We are sorry to hear about the disappointing experience you had with your Scosche MagicMout Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s) and your specific phone application. Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience. Scosche

  • Rated 4 out of 5 stars

    Still needed another charge cord for CarPlay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it states, but returned because I realized to use car play I have to plug my phone in to my truck regardless. So it was adding an additional cord I didn’t even need and I would prefer it would allow you to plug into USBC regardless instead of the cigarette lighter port. I need up returning and just getting a regular mag safe vent mouth with no integrated charging.

    I would recommend this to a friend
  • Pros mentioned:
    Charging performance

    Rated 3 out of 5 stars

    Magnet is weak

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless charging is great on the go, and it’s easy to use and set up. However, the magnet isn’t strong. I used the NATO Smart Mount before buying the MagicMount ProCharge, and the NATO would hold my phone securely with an Otterbox case. This MagicMount won’t hold my phone unless the naked magnet is touching the mount directly. If you don’t mind taking off your case every time you want to use this, then I’d say it’s a helpful tool. But if you want to avoid having to do that, try a different product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging performance

    Rated 5 out of 5 stars

    car charger mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone mount is outstanding for my car, and I would recommend it to anyone in need of a car mount.

    I would recommend this to a friend