Customer Ratings & Reviews

We tried 4, yes 4 times to get a non-defective screen from this company, but without success. Screen 1: 2-3 linear bubbles on various parts of the screen, but mostly on the edges. Screen 2: 1 linear bubble right in the middle of the screen Screen 3: about 6 linear bubbles running from the edge to the middle of the screen. Screen 4 (after talking to Screen Innovations and being told that they figured out the problem and fixed it): 1 linear bubble in the middle of the screen. Geek-squad handled the opening of each screen. They did a great job and did their best to get us the screen we thought we wanted, but in the end the quality control was so bad for Screen Innovations, that they kept sending screens with defects (they called it "delamination"). Completely unacceptable even for an inexpensive screen, but this screen is very expensive. We did not even get a chance to see if the screen worked well or not, or to if there were too many sparklies or not since each screen came with unacceptable bubbles in them, rather than being the smooth surface required for a screen. In the end we wasted 4 days of our life, cancelling appointments and arranging the install, only to find that the screen was defective all 4 times. We did our best to give Screen Innovations the benefit of the doubt, and we were excited by the idea of watching movies with the lights on, but unfortunately Screen Innovations could not send us a non-defective screen.