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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 2194 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Backup Plus 4TB External USB 3.0/2.0 Portable Hard Drive's large storage capacity, ease of use, and compact size. Its reliability is also frequently praised, along with its attractive price point. While some users mentioned the cable could be longer and had some minor issues with the included software, the overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,194 reviews
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer didn't recognize it so I had to return it. It is really small, which was nice

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad from the start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item worked for two days. I needed to ship it back to Seagate. Three weeks later they send me a repherbished product...Not even a new replacement. I returned it to Best Buy for a completely different external drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not buy this product. If by mistake your computer crashes while you were processing data on this garbage Hard Drive. You will end up losing all your data on this hard drive. This is my second and both fail in exact similar circumstances. An absolute piece of $h&*. Will never buy Seagate products as long as I live.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works on PS4 as a USB plug-in drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a recent Sony update on the PS4 systems, you can now attach an external hard drive to your game box. When 1st connected it will ask you to update it with the new software. Transfer almost all files, games and so on from your internal hard drive. I upgrades my 2 PS4s long ago with HGST 1TB internals. Now I can put most everything on the external drive. If you want to convert back to a computer hard drive, you will have to de-link it from your PS4. It's easy. Only hard part is waiting for a couple or so hours to update from the internal drive to the external HD and in reverse.I am glad Sony felt the pressure to finally add this feature with an update. I had an older 2TB external drive I am using currently on one game box. Now I want to upgrade to 4TBs and load all my games onto it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn’t get to work with Mac OS 10.13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this hardrive to show up on my disk utility. I contacted Seagate, and they got back to me, but weren’t any help. I have always had western digital hardrives, I thought I would try Seagate, but I will go back to WD. That one still works on my computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not work on IMac or Windows 10 PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive would not work on either IMac or Windows 10 PC. Before returning drive for refund, I gave it to Geek Squad to see if they might find problem. No luck but Best Buy provided refund. Purchased 4TB Western Digital as replacement. No problems with WD.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work for my application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use for backup on my Mac mini. I installed the drivers required and it still wouldn't work, so I returned it to the store. I love Best Buy! Return was easy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comments below lied about being compatible with ps4 when its not. Couldnt fit in ps4 drive . For $100 product its garbage. cheap plastic.i would give 0 rating

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing to use and didn't work. Don't know if it's because it was on sale but it didn't work. I tried to format on my Mac and files and nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to sync with iCloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite numerous attempts to download the proper software I had difficulty uploading my files to backup into Time Machine and iCloud.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Booo!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for more memory on my ps4 because the sales floor guy said it would work but it wasnt compatible with it what the heck man.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely used it, and it died in less then three years, garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not link to cell to transfer all pictures, it only transferred a very select few.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn,t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No interface. Plug it in and no product installaation info appears

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage and backup. The Seagate Back up Plus fit my needs and the 4T size was a great value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to format for my iMac. Returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sales Error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold the wrong type of external hard drive?!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Excellent drive. This is little thicker than 2TB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent drive. This is little thicker than 2TB version as the harddisk inside is thicker, but is far thinner than other 4TB dual disk (2TB x 2) drives. Comes with a cable to transfer data and take power from USB. Working perfectly so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    It holds a ton of material!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my best buys at Bestbuy. Sorry about that, I couldn't resist. This thing will hold most peoples entire movie collection. If you're a huge movie lover, like me, you may have to have more. I own 6. That says a lot right there. I wouldn't have kept buying these if they weren't such great products. I have read several reviews saying that these are noisy. Mine make no sound at all. I could use these in the library and never get told to be quiet. Bottom line is that these are great quality products that are at a great price. You won't be sorry if you buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Great external hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a long time to choose one hard drive among all the options but this one is a good option if you need 4TB hard derive. The price is good and comparable with the other brands. If you prefer a thin one, try 2TB!

    I would recommend this to a friend