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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 2194 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the Backup Plus 4TB External USB 3.0/2.0 Portable Hard Drive's large storage capacity, ease of use, and compact size. Its reliability is also frequently praised, along with its attractive price point. While some users mentioned the cable could be longer and had some minor issues with the included software, the overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,194 of 2,194 reviews
  • Rated 5 out of 5 stars

    4TB External hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drive , The best thing I’ve ever bought in yes I wouldn’t recommend it to everybody!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data's Best Friend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe when I maxed out a 3tb hard drive, so this time I got a 4tb. That should solve it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this device. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4TB for cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 4TB for 110 after tax, and it's great value, but it is a little thick though. Can't fit this in a jeans pocket.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after 4 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this drive since 2019 and it recently failed. It refuses to power up any more. I'd stay away from HDD backup drives and stick with SSD.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Backup Plus Slim 4tb External Usb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my MACBOOK PRO. Was working perfect until a apple software update on my Mac. Completely stop recognized it. I have know clue how to repair or fix now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product at a Cheap price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it during thanks giving. Good product at a Cheap price. Good speed and extra slim. less weight to carry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slow downloading

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this and so far all I can tell is that it is painfully slow transferring files.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont Buy!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for 1 month and then went bad. Used it for my photo back up. Started making clicking noise and within a week of that it would not open. I have been told before about how terrible Seagate products are but this is really bad. Seriously, don't buy. Its totally not worth your time to have to redo everything, if you recover everything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Non-stop Clicking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first drive that I bought started making clicking noises a couple of weeks after purchasing. Like the drive head was trying to park twice a second. This would continue non-stop until the drive was re-plugged. If any applications were using the drive when this started, they would slow to a crawl and become unusable. I swapped the first drive with another one of the same type, and it started doing the same thing within a month. Now I'll be looking to replace this drive with another one from a different manufacturer. Won't be buying Seagate again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fragile cables

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cables are sooooo fragile. You move it a little and it breaks and then you can't access your files anymore and you have to get it fixed or it breaks off, or you have to buy a new one. This has happened 3 times already. These things are garbage. If they'd use different cables and if they really kept my files safe, I'd give it 5 stars, but this is ridiculous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Large HD but don't keep anything important on it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not count this as a one star rating. It's a zero star rating. This hard drive is literally 2 months old, manufactured 10/2016. I have had it for a week. It no longer works. I know this could happen with any mechanical hard drive of any brand but come on 2 months old and it's done. I will no longer be using Seagate hard drives for any custom builds or external storage. Probably best to avoid Seagate products. I will not be sending this back to Seagate but to Best Buy for a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't allow my PC to restart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 7 won't restart when this drive is plugged in. Seagate support page says the drive must be unplugged to reboot PC. Terrible!! PC won't restart upon power failure, windows update, or similar.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't but this. After 6 months I was given choice to reformat (lose) only do not buy!!!!

    No, I would not recommend this to a friend