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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 2194 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Backup Plus 4TB External USB 3.0/2.0 Portable Hard Drive's large storage capacity, ease of use, and compact size. Its reliability is also frequently praised, along with its attractive price point. While some users mentioned the cable could be longer and had some minor issues with the included software, the overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,194 reviews
  • Rated 5 out of 5 stars

    Compact stylish design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed portable hard drive. Had a little trouble setting up, but after unplugging usb cable several times the installation started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a plug and play with my iMac. Just make sure to read the directions if you want to be able to drag and drop files for a Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Harddrive Can't get it to work with PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for PS4 external and cant get it to picked up the hard drive it keeps saying it cant be used. Even formatted it to the correct file type system and no luck. Besides that it is a good external and fast for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    stable, durable,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this drive is good i run them on 2 computers...no weird stuff or antics. just stable for backups - almost 3 yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Seagate brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust this brand with all my digital files and documents. This my second external hard drive because I ran out of space on the first one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound and quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated 4 of 5 stars because great sound, quality and very user friendly. The only issue for me was the size of the earbud. They are quite large, smaller than the old X2 but larger than the Freedom. Either way, worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate Backup Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent device for all of your backup needs. It is a well-made product. Seagate is well-regarded for making great products !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for xbox one...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my 1.5 tb for my xbox. Tons of space, usb powered, and tucks neatly out of the way. Considering a second....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I gave my 1st hard drive to my neighbor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave my 1st hard drive to my neighbor to store her digital pics as she is a avid photographer. Then purchased a second to replace it for myself . I edit video and this is a good hard drive as I need a lot of storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tiny titan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small. Much smaller than the 1 to I bought couple years back. Good brand name and no issues with them in the past. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a cost effective solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply plug in the usb cable and you are ready to go. Inexpensive solution to adding hard drive space to laptop with a solid state HD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly with my PS4, Fast and was quiet while on

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 1 out of 5 stars

    No wonder it was on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these (one for me, one for my husband) a great price to transfer critical files and store for offsite backup. I first tried copying from another external backup drive, both hooked up to the same machine, but kept getting I/O errors, which I attributed to the older original backup drive -- not the new one. Big mistake. After I finally transferred the ~3tb of files to it (which took several days trying to do it in a piecemeal fashion), now it locks up Windows Explorer half the time, and produces I/O errors all over the place when trying to work with any of the files the rest of the time. Tried to scan and repair it in Windows and that fails too. I've used it on two separate Windows 10 computers with the same results. And since I already transferred a bunch of sensitive personal files to it, and the drive won't let me delete them (because it can't seem to find them, I/O errors again), I can't return it without overwriting the drive somehow. So I'm trying to DBAN the thing, but the DoDshort wipe will take longer than the return window, if the DBAN is even successful in the end. Now I'm out $100, and learned an expensive lesson about never buying another Seagate small form-factor drive again. Very frustrating. My husband has had good luck with Seagate drives in the past, but I'm not taking any chances in the future; I'll go back to Western Digital from now on even if I'm paying more for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of storage in a small package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last hard drive was dying on me, it was a Seagate as well. I was surprised it is smaller than my last one. Would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible situation with Seagate service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A terrible situation with this Seagate company. I sent an external hard drive for recovery. They did nothing, they returned after three months a disk of a different model (from the laptop computer) with a different serial number and different ports for connecting to the cable. to the question where is my disk - they answer that this is the one that I have, it looks differently and the number is different, but the information on disk is the same as I sent

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ITS FAST AND SMALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THIS HARD DRIVE BECAUSE ITS FAST AND I CAN EDIT VIDEO DIRECTLY FROM HARD DRIVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. I store all my ps4 stuff on it. A must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No techie background, no problem! Hook it up and answer couple questions and back up your computer! Whew! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a seagate external hard drive, I like the fact that the light is not overly bright unlike some other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is plug and play. I am using it to backup my computer's data in case the hard drive fails.

    I would recommend this to a friend