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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,392 reviews
  • Pros mentioned:
    Price, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Best External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more space in my laptop but i did not have the money to buy a new laptop so I got a Seagate External Hard Drive 5T. Best deal i ever did love it and will always buy SEAGATE affordable and dependable

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good buy for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Seagate 5 gb Backup drive that I have purchased. The first worked with my iMac flawlessly to store all of my photos, graphics, music and videos. I purchased the second drive to backup the first one so that I will not lose any data if one fails. I could not be happy with my decision to use these drives. (Backup my documents too)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    External hard drive easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great amount of extra storage for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to s et up and holds tons of media and files. great product

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you can't go wrong for this 5 TB external. It may not be the fastest, but it is definitely not the slowest. I have mine plugged in and running most of the time. I never really find any lag issues while using files from the drive. Only when I first open the folders after some time of not using it, but this only lasts a few seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Extra Space When You Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have several external hard drives and most recently have been using one of Seagate's Personal Cloud which can utilize apps such as Plex a media server. When you are dealing with large media files you can begin to run out of storage space fairly quickly which is why I decided to go with this new Seagate external drive. The personal Cloud came with 3 Terabytes so adding an additional 5 terabytes was a welcome addition. There was really no setup involved other than plugging in the power and USB connector and then transferring my files. Seagate has been reliable thus far and a situation with another Seagate Drive has brought me good experiences with their customer service. If you need extra storage you need to look at this solution.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space. Great deal. Works as expected. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive so far. No problems. Haven't used the auto-backup software that came with it because I'm using it with Linux systems. If you intend to format the whole thing from scratch to a new file system (e.g., ext4), it'll take forever -- not because the drive is slow, but because 5 TB is huge -- best to just do a quick format.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being used as an extension for an Xbox one. Works great, no problems or complains so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Excellent- Especially for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was reasonably priced and has performed well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 4 out of 5 stars

    good dead for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of space and a good deal for the price but will not format in FAT 32 with anything under 128kb clusters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small Item Big Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive, bought 2 for my work. Small and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has huge storage, good price, and very good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for additional space on our Xbox One, east install, nothing to complain about... Best Buy web site does say USB powered but that is incorrect, needs an available power source, normal 120v AC plug in included.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Lots of Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to store all my movies and tv shows, I have one full and needed another, it has been fantastic, it is usb 3 fast, I have an SSD drive and the two of them have transfer speeds of 100 mb and greater, the first is 4 years old and still working great

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Excellent Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sale Price. Good product. Gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Perfect for my Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can you say....it's a ton of storage at a great price. I'm using it for my Xbox One and couldn't be happier. Plugged it in to my Xbox right out of the box. My Xbox detected it and immediately asked if I wanted to use it for storage or media. Chose storage and it formatted. Was ready after that. Now I can store and install tons of Xbox one games without have to delete stuff I rarely play anymore. IF I ever run out of storage on this one, I'd buy another but I can tell I won't be running out of room anytime soon. I've got several digital download games on there now including Infinite Warfare and the MW Remaster and several others and haven't even used 5% of my storage yet. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Only use Seagate Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Seagate External backup drive. I've had good luck with the two previous, 500 GB and 1 TB. Both have been reliable and fast. The 1 TB has been making some clicking noises, which I suspect is because it is older. So, I upgraded to the 5 TB when it was on sale. A good investment for data backup and system image backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Quality drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm happy with the purchase of this external drive. It is serving it's purpose as a backup destination for a small home network. It is attached to an ASUS router, set up as a low cost NAS, to back up three computers on a weekly basis. So far so good. It's only been in use for a week so it's hard to say how it will do as far as longevity. This is my biggest concern, as with any mechanical drive. Only time will tell. The drive is fast and seems to perform well, which is expected for a USB 3.0 drive. The build quality is very good. It seems solid, and I like the design. It doesn't seem to get too hot. I've had some problems with Seagate's internal drives in the past, but hopefully this drive will last.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    5TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a 5TB hard drive, easy to install..

    I would recommend this to a friend