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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 658 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Backup Plus Hub's massive storage capacity and the convenience of its extra USB ports. The ease of setup and the reasonable price point are also frequently praised. However, some customers note that the device can be noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 658 reviews
  • Pros mentioned:
    Storage, Usb ports

    Rated 5 out of 5 stars

    grEIGHT back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up my mac... Plenty of space and then some... Nice to have extra USB ports on this storage...

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Usb ports

    Rated 5 out of 5 stars

    Great drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works great. Good price. Even like the extra USB ports on the front. Great for extra storage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Awesome hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space and great speed. I've been transferring data for several days non stop and no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive came ready to plug and play . It works as expected. Smooth and fast when adding files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Outstanding Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box this drive is very impressive. Easy set up and very fast speeds at 3.0

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a SMR drive for archiving photos, videos, and personal files that does not require much modification. If you store it in a cool place and allow ample air flow around the device, and turn it off while not using it. It will last a good amount of time. I have this type of drives ranging from 3TB to 8TB that goes as far back as 2012. They meets the expectation for a external storage. Just do not expect you can run any applications on it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great storage drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. I love the huge capacity to store that it has and at such a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Excellent Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely the best and biggest hd ive owned so far, and its super swell with added usb3 dock

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Value--mega Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Using for media storage and streaming. Excellent value and so much storage on one drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good price and lots of storage. Plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of capacity and great deal for the price I paid. This drive is very hefty - seems moreso than other drives of the same size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have quite a few very important legal documents on my MacBook Pro that I can’t live without. Divorce and parenting time case. Wanted and needed backup Incase of Mac failure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product, Not So Much Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the Backup Plus Hub 8TB External USB 3.0 Desktop Hard Drive and there was no software disc with it. Went online in accordance with the file folder instructions and could NOT get the Seagate Toolkit.exe to work properly. I kept coming back with "Slow or no Internet" and would not install, even after repeated attempts. I called the Seagate help line and the person there was no help whatsoever, suggesting it was a problem with my computer or internet (neither of which had a problem running ANY other exe file or software)! Then they suggested that the problem was my using Firefox, so I switched to Google Chrome; NO difference. Then had me switch to Explorer. NO difference. Then they suggested the Seagate website must be having problems.....and check back the next day. I had tried for three previous days to get the Toolkit.exe to work and I had already downloaded the exe file to my computer, so it had nothing to do with their website! I finally downloaded the Seagate Dashboard 2.0 instead and that worked without a problem! Bottom line: If you have issues with Toolkit.exe, just use Dashboard instead and save yourself days of aggravation. The external hard drive is not a problem, just the Toolkit.exe and support people that have no clue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have for a media enthusiast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this almost a year back so that I can use it as a backup or second drive to store all heavy stuff of photos/videos which I use now and then. It is compatible with both Mac and windows which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Solid drive... until now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a good promotion for this External HD on Black Friday. Seagate HDs had a bad phase few years ago, with problematic products, but reviews showed that the 8TB HDs are much more reliable than past generations. Until now HD works fine. Pretty fast even on USD 2.0. The USB hub didn't work as a real hub, connecting devices to the computer. But it's a nice add over the table to charge your cellphone and other devices. Guarantee keeps me a little bit nervous, it's just 1 year but let's see.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    It's a Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's advertised to do. It stores a lot of data in one place. My only complaint is it squeaks every time it initializes which makes me feel like it might fail at some point in the future. that is a scary thought because when you buy an 8tb drive you end up storing a lot of back up stuff there that would be lost if the drive failed. i also have a 4tb seagate drive and it squeaks also.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a larger storage and something that was compact that didnt take to much room.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    great hard drive external

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 10,000 gb on a single hard drive at speeds of 120mbs and external usb

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great capacity and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive is ready to go right outside of the box. Easy to use and great capacity!

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    8TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8TB of space which is very nice. It is also looks great on the desk and is not really that loud.

    I would recommend this to a friend
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