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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7691 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the Seagate Backup Plus 1TB external hard drive's ease of use, ample storage capacity, convenient size, and reliable performance. Many appreciate its affordable price and the fast transfer speeds offered by the USB 3.0 connection. However, some customers expressed dissatisfaction with the included software and found the instructions to be lacking. The sleek design and lightweight nature of the drive were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 7,691 reviews
  • Rated 1 out of 5 stars

    Does not work as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to the instructions, this device automatically backs up each file that is changed. It does not do this - so for me, it was a waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for the most part. It does what I needed it to do. I'm not the most tech savvy so the setup confused me a little but I got through it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only good for the 1tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. Not enough options to pin point exactly what you want to save. Creates folders and folders to get to your saved docs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    how

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item hoping I could put games and music on it. music I had no problems but ps4 I can't figure out how to save files.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is more difficult to use than expected. Need to read the manual in it's entirety.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not real clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real easy to understand or use. Had to google info on it. Not sure I trust it is working. But I may just be too old School

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok for windows machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is okay however, I wanted something to backup my photos on from an older Mac. Wish someone would make a external drive for an older Mac.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok device, lots of storage room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to replace broken one (less than a year old). need to see if can transfer pics and files or if i "lost" everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kind of bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get a chance to use this as the Geek Squad said I didn't need it. It was returned but I still liked the thumb drive better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to save from iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to tranfer direct from my iphone and not transfer sll the photo have to connect to computer ..not easy to do

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just hope it is doing what it is supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How am I supposed to know if it is doing anything? It is supposed to be backing up but how do I know if it is?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not my best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully Best Buy replaced this item with a new one, after the original failed me after only an hours of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 2 out of 5 stars

    More expensive than using disks, but seems better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to store ePub files. Thougt it would be better to do so with the Seagate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    backed up my hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but recommended by employee. Backed up my hard drive which was needed because the PC I just bought is a nightmare.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good hard drive backup for emergencies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware works fine little bit hard to understand the files that are backed up onto the device

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    Confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very confusing! I have no idea of how it works, the instructions are very vague. I thought I could just plug it into my computer and move my file to it, but that was not the case. So I went to their website and the online instructions are even more confusing. I wouldn't recommend this to anyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Used for backup of information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far, instructions were ok, could use a better way to store the cable, and a durable storage case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can only be used for back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to use this as an external hard drive but it will only allow it to be used to back-up your internal hard drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad bad bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this product ten minutes when it stopped working! Glad I didn't erase any important data after transferring.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This item was part of a Geek Squad service that wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I needed to purchase this item. Positive I will never have service done at Best Buy Altoona, Pa. store!

    No, I would not recommend this to a friend
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