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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7691 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the Seagate Backup Plus 1TB external hard drive's ease of use, ample storage capacity, convenient size, and reliable performance. Many appreciate its affordable price and the fast transfer speeds offered by the USB 3.0 connection. However, some customers expressed dissatisfaction with the included software and found the instructions to be lacking. The sleek design and lightweight nature of the drive were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 375 Showing 7,481-7,500 of 7,691 reviews
  • Rated 1 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talked to a sales rep abt needing a portable hard drive for my tablet. He recommend this but when I got home to use it I found out it does not work with tablets.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead before 90 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally surprised that a Seagate product would fail, but this is the second one. That's just how badly I wanted to believe. Buy something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can't tell if my files were backed up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to copy my files to the drive because I couldn't see they were backed up after it spent a lot of time supposedly backing up my info

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bodecker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive turned into a brick or bodecker in less than a month. Don't waste your money. The WD My Passports are sturdy and long lasting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most confusing item I have ever purchased. I still don't know if it's works and I have been using it for about a month now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great size and decent price, but compatability pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After struggling to find, download and install the update to convert storage to Mac friendly format..... Drive still wouldn't recognize with my Mac

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Xbox One extra storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this device as extra storage for the Xbox One and so far its worked out well for me. I can't tell any different in using the internal storage and everything transferred over great. Good value for the dollar and really my only complaint was the employee in the store going on and on to me about purchasing a different one as this one had horrible reviews and wasn't near as good as the Seagate that was $20 more. She got quiet and walked off after I opened the app and showed her the reviews on best buy's own website told a 100% different story.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ehhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome storage cord pretty flimsy. Less that two weeks cord wouldn't work any more. Had to bend the wire to get connection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for external hard drive for my ps4 was insisted by best buy team member that its compatible with ps4. Its not returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not plug and play.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac format by Geek was required. Any file saved to it locks and can not be opened. Duh. Expensive counterproductive time waste.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Meets demands

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to buy a portable hard drive to back up a portion of the files I have. I wanted something fast, sleek and easy to use. This drive fit exactlywhat i needed!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because it was 59.99 and had to return it because it quit working and now I have to do it again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work the first time on my home computer. Took it with me and never worked. Taking it back for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted one year then quit working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ain’t worth the money. Worked good for a year, then quit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Very good external hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is thin and can easily be carried out. So far, it appears to be reliable in backing up data. I have not had any issues with it so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard drive not work ( damage )

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know if i buy from any thong from busy buy they have shuld repalce things which one damage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Device Stopped Working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device stopped working. I can’t access any of my files on any of my computers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device broke after 3weeks, I haven't had a chance to return it, very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to do regular PC backups. So far it works wonderfully. It even came with 200meg of additional Onedrive space and Lyve software.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just crashed and it has only been a couple of months

    No, I would not recommend this to a friend
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