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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2782 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the Backup Plus Slim's ease of use, ample storage, compact size, and compatibility with Mac systems. Many appreciate its fast USB 3.0 transfer speeds and the affordable price point. Positive feedback also highlights the drive's performance and sleek design. However, some users found the instructions unclear and experienced issues with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,782 reviews
  • Rated 5 out of 5 stars

    Great external hard drive!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is small and compact and works perfectly for Apple computers (especially the Time Machine back up)!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'd give zero stars if I could

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this drive was a backup drive to another backup drive that was malfunctioning. I bought this because it had such a great rating and the customer service is reviewed as top notch. I haven't even owned this drive for 3 months. All of a sudden while opening a file off of the drive, it freezes, freezes my computer and fries itself. It will no longer work. But I can cough up $500 and get the files recovered. Let me assure you that this drive hasn't been ejected improperly, dropped or mistreated in any way. I was informed upon calling customer service that next time I can pay $30 for insurance for up to a year so if this happens it will cover data recovery. Here is an idea, how about make a better quality product and make it so this is not necessary. Since that wasn't offered at the front, I don't see why it should be necessary to pay $500 to get it recovered. But what the heck, it's just money, right?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and light

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent hard drive for the price. Best brand in the market and you can choose from different storage options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and dependable drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had problems with any Seagate drives I have owned. Very dependable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues from it. Nice compact hard drive to use as a backup or just to store things like photos and such if you are out and about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great on mymacbook and is very faster, faster than a usb transfer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best hard drive in the whole wide world!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Good so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backed up my Mac and it was done fairly quick and it seems to be working fine..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Mac too

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mac laptop and it has been great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine external memory delicate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grey product 100% recomendable material weight design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product Awesome Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great price. I own another one that costs twice as much and is twice as big.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my macbook pro... no problems setting up!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trouble with USB 3.0 Cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product and it's nice and quiet but the USB 3.0 interferes with my Mac Mini when it's plugged in. The internet goes out and the bluetooth is interfered with as well???

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful, unreliable company.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive and only three days after using it, it broke, by no fault of my own. It just would not connect to any computer, therefore I lost the files that I had put on it. I notified the company and they said I would have to send it in, and get a new one. I had to pay to ship it and to get special packaging for a BROKEN hard drive, when it wasn't my fault the drive broke! It was just ridiculous. It has been over a month and I still do not have the new drive. I did not pay $60 to get a drive that would mess up on me, then pay to ship it out so that I would have to wait forever to even get it back. There is no way to contact them about it except through email, an they take forever to answer! I am infuriated. I need this hard drive for class, and I keep getting yelled at because I don't have it. And there is no way I'm buying a new one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great at first

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this item for nearly 2 weeks and it worked fine at first. Yesterday (May 9th) it just went out on me. Hope to be able to retrieve my information back from this because i have very important items stored on this. I ejected correctly all the time and have a 2015 macbook pro (up to date system). I don't know what triggered it to just stop but it doesnt pop up on my computer anymore, even disk utility.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Really Deserves Negative Stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive crashed itself and then corrupted my work computer and KILLED the internal hard drive on my mac. I would NEVER recommend this product to anyone. I've only had this product for a few months (Maybe 3, crashed after 6 weeks).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you value your data, DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Seagate 1TB hard drive not even 4 weeks ago and it has already broken. I took it into Best Buy and they said that they see the files, but they have become unuseable. There was no mal-use done to the drive. I improperly ejected it one time, but that shouldn't have caused the thing to fail altogether. When I was in Best Buy, a worker who wasn't at the geek squad table told me that there had been a lot of this hard drive being brought in for the same reason. Best Buy is selling a bad product and doesn't care. If you value your data, do not buy from Seagate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    INCOMPATIBLE with Mac OS < 10.9

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online. Nowhere online (I double checked after getting the product) did it specify that it was only compatible with Mac OSX 10.9 or greater. So it's incompatible with my Mac despite saying it was Timemachine compatible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total garbage - the drive didn't even function!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the trip across town to purchase this urgently needed drive, and it turned out to be defective! It wouldn't even open up on the computer! After performing some tests on another computer as well, Apple support informed me I had a bad drive. So incredibly frustrating!! I wasn't able to finish what I was working on and I have to waste time returning it to the store for a refund. Why doesn't Seagate implement some quality controls?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product Does not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product for MAC does not work on most macs with IOS X or newer. Product requires the download and purchase of additional drives from manufacturer's website; however, after download the drive is not recognized by my MAC. It will only work for IOS El Capitan. From other reviews and my experience I DO NOT recommend this product to any mac user.

    No, I would not recommend this to a friend