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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 107 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the product's storage capacity, overall performance as a backup device, and ease of use. Some customers appreciate the speed and price. However, some customers have reported concerns about the noise produced by the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 107 reviews
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Solid external drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid drive with lots of international power adapters which I didn't need. Been running 24/7 and no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seagate seems to be improving

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far So good. I've had a Seagate die on me before but I took a chance on this one. Not the quickest on speed but definitely not the worst. I will probably buy a bigger one come Black Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Value HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good size hard drive without breaking the bank, only one complaint for unknown reason I have to unplug drive when system boots or it will hang up and not finish boot up, Works fine when I plug it in after bootup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. A little slow, but reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Seagate- deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price and delivery - Customer was very satisfied with this purchase-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have 3 of these and so far they are reliable, which is what you want from something used to store pictures.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Good but noisy hard drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup external hard drive. The only concern is it makes a lot of squeaks, scratches and noises that has made me concerned about whether it was a lemon. However, apparently that's normal and there are no other issues with the device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Drive for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this drive. I bought 2 of them after my WD 8TB drive died and I resolved to not let that happen again. Now I use the second 16TB drive as a mirror for the first. I still can't figure out how to keep it from going to sleep, but that may be a Windows problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Seagate Expansion 16TB External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this external hard drive mainly to store my media content. It's very easy to use and it's also very quiet. I have not had a problem with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall product but it sometimes causes windows to not respond or do so slowly as it seems to have some standby mode.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this usb drive is fast for a hard disk.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Seagate Expansion Desktop 16TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my 5th unit, and the biggest to date. Love these things.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to enter storage for my media collection, outta the box it come with everything even outlets for different countries which surprised me. Build quality from the old drive have I would save has improved a lot. Drive a little bit loud if everything is quiet but barley noticable. 9/10

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Back up drive for my recording studio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large capacity will make worrying about the future of all my stored info irrelevant. Installation was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    storage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for storing my many years of items on.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space and it is very fast in copying/accessing files. Also sleek and, although it does make some noise when it's being accessed, it's pretty quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed within 45 days.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read fine but writing to the drive is very unreliable. Only a 3-week window for return/exchange with BB so they drive has gone back to Seagate for replacement. I was very surprised and disappointed at the poor performance, I've been using Seagate drove for nearly 30 years and have always had very good results. How this is a one-off and not a reflection of the current level of quality from Seagate

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Solid external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside the hum it makes it stores everything from games to movies to art files and more not gonna lie you TECHNICALLY only get 14tb but you should be good

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Working great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to wait to review, bought in november and have had no issues! Love that we now have this huge storage device and can tote it wherever we need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate drives offer the best dependable storage for pictures. Best Buy is one of tbe few stores where you can get one.

    I would recommend this to a friend
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