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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.3 out of 5 stars with 96 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Expansion 16TB External Hard Drive as a good option for media storage and appreciate its ease of use. However, some customers have expressed concerns about its reliability, with some reporting failures. Others have noted the device can produce a significant amount of noise during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 96 reviews
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall product but it sometimes causes windows to not respond or do so slowly as it seems to have some standby mode.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Seagate Expansion 16TB External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this external hard drive mainly to store my media content. It's very easy to use and it's also very quiet. I have not had a problem with it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to enter storage for my media collection, outta the box it come with everything even outlets for different countries which surprised me. Build quality from the old drive have I would save has improved a lot. Drive a little bit loud if everything is quiet but barley noticable. 9/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate drives offer the best dependable storage for pictures. Best Buy is one of tbe few stores where you can get one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    storage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for storing my many years of items on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hmmmm. Meh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I don't know what I'm doing. A hard drive with a rough ride.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Back up drive for my recording studio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large capacity will make worrying about the future of all my stored info irrelevant. Installation was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space and it is very fast in copying/accessing files. Also sleek and, although it does make some noise when it's being accessed, it's pretty quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed within 45 days.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read fine but writing to the drive is very unreliable. Only a 3-week window for return/exchange with BB so they drive has gone back to Seagate for replacement. I was very surprised and disappointed at the poor performance, I've been using Seagate drove for nearly 30 years and have always had very good results. How this is a one-off and not a reflection of the current level of quality from Seagate

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Solid external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside the hum it makes it stores everything from games to movies to art files and more not gonna lie you TECHNICALLY only get 14tb but you should be good

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Working great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to wait to review, bought in november and have had no issues! Love that we now have this huge storage device and can tote it wherever we need!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate makes awful drives, which, while a bit cheaper than WD and the others, are not worth the savings. I will never use them again based on the recent failed drives and poor technical support. I have had only a few problems with drives; all of the ones I had that died were this brand. The most recent was awful; they don't have phone support and offer a chat with associates who are very difficult to communicate with. My problem was with a 16TB drive I had for a few weeks. Suddenly, the 10TB of video files turned into 5TB, and many files turned into 0KB for no reason. After support told me they could try and restore the drive and, if not, send me back the original, they sent me a 5TB drive with just that data on it and said it was restored. I reached out and told them the mistake. They said they would try again, and, then there was no response, and they said the lab got rid of the original drive. PLEASE don't let this happen to you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A very happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and speedy delivery. Had no issues with the product and am very happy with my purchase. No complaints, you guys keep doing the good work.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    You get what you pay for

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent backup hard drive so far! 100gb free left on it. No issues as of yet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Decent price, good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is easy to use and setup is very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Product review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High capacity device. It was a bit heavier than expected but otherwise great drive

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Seagate - Expansion 16TB External USB 3.0

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly noisy, but it's a Seagate! I always go with what has worked well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and decent price, very well built and robust

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    the drive that will be great for NAS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enterprise-level drive on the case it's even cheaper than actually drive in the market with great speed and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best brand at this price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best price best brand especially for this price range

    I would recommend this to a friend
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