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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.3 out of 5 stars with 111 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the product's storage capacity, overall performance as a backup device, and ease of use. Some customers appreciate the speed and price. However, some customers have reported concerns about the noise produced by the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 111 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    storage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for storing my many years of items on.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Solid external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside the hum it makes it stores everything from games to movies to art files and more not gonna lie you TECHNICALLY only get 14tb but you should be good

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Working great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to wait to review, bought in november and have had no issues! Love that we now have this huge storage device and can tote it wherever we need!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate makes awful drives, which, while a bit cheaper than WD and the others, are not worth the savings. I will never use them again based on the recent failed drives and poor technical support. I have had only a few problems with drives; all of the ones I had that died were this brand. The most recent was awful; they don't have phone support and offer a chat with associates who are very difficult to communicate with. My problem was with a 16TB drive I had for a few weeks. Suddenly, the 10TB of video files turned into 5TB, and many files turned into 0KB for no reason. After support told me they could try and restore the drive and, if not, send me back the original, they sent me a 5TB drive with just that data on it and said it was restored. I reached out and told them the mistake. They said they would try again, and, then there was no response, and they said the lab got rid of the original drive. PLEASE don't let this happen to you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate drives offer the best dependable storage for pictures. Best Buy is one of tbe few stores where you can get one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A very happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and speedy delivery. Had no issues with the product and am very happy with my purchase. No complaints, you guys keep doing the good work.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Product review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High capacity device. It was a bit heavier than expected but otherwise great drive

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    You get what you pay for

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent backup hard drive so far! 100gb free left on it. No issues as of yet!

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Seagate - Expansion 16TB External USB 3.0

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly noisy, but it's a Seagate! I always go with what has worked well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Decent price, good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is easy to use and setup is very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    the drive that will be great for NAS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enterprise-level drive on the case it's even cheaper than actually drive in the market with great speed and performance

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Reasonable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud sound when using it but good for the value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hmmmm. Meh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I don't know what I'm doing. A hard drive with a rough ride.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I had to “repair” it once but that happens using an external exfat drive with a Mac. Had to repair using my Lenova Laptop. Good idea if you don’t reformat for Mac to have a Windows computer available to clean up time to time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and use. It is a great value

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High capacity HD to store your important files in one place

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Really Big Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of external storage for backing up multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and decent price, very well built and robust

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this. Its good just like anything that keeps storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best brand at this price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best price best brand especially for this price range

    I would recommend this to a friend
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