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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 128 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the expansive storage capacity and overall performance of the Expansion 24TB External Hard Drive, noting it generally works immediately upon connection. Drive speed and connectivity also receive positive feedback, with users reporting expected read/write speeds and reliable connections via USB. However, some customers have mentioned concerns about the noise level of the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 128 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    24TB hard drive best purchase ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought hard-drives throughout the years and usually expensive for 4TB to 8TB ranging over $100 to over $200. This purchase was a 24TB and under $300. The prices was amazing. The product is amazing. I put my games on this hard drive and the games run smooth with high frame rates. Im happy with my purchase and definitely recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Overall performance

    Rated 5 out of 5 stars

    Great External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and surprisingly fast! Love the large capacity!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I bought four of these to shuck and replace my NAS drives as they were cheaper at the time than buying 4x24TB bare seagate drives. Note, these cases are much harder to get into than the WD ones I opened last time I did this and I don't think it's possible to get into them without snapping at least 50% of the tabs. These drives are a bit noisier than the 10TB WD drives they are replacing, but not dramatically. My array has just finished rebuilding and is almost done expanding, so no clue on reliability yet, hopefully it'll be 7+ years like the last set of WD's I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far, so good: massive capacity drive under $300

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good - great price for a massive 24TB external hard drive, though is a bit early to tell for a storage device like this (will update this review if any problems in the future). files have been easy to transfer onto the drive, and after 2 months, haven't experienced any issues. think the main fear with any hard drive would be data corruption/loss over time, so it'll be interesting to see what these reviews look like in a few years' time - in the meantime, this drive does exactly what it says on the tin.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Top high capacity standard hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this hard drive is great these seem to be the standard for high capacity desktop hard drives and bought the 24 TB and have had no issues I will update soon if anything changes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toddf

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have older Western digital hard drives, and a few Seagate drives. I needed to transfer a lot of them over to this newer unit as a back up. The transfer rate seemed a little slow, but I was transferring close to 19 TB of information. It is a good unit for back up your data. I would highly recommend having something to back up all your data and pictures and video because once they’re lost on a hard drive it is very expensive to try to recover. With the price sale that they have on this particular unit, this is an extremely good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good deal and lots of capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several portable HDD units with a total capacity of 12 TB, but since I have many pictures and videos I was getting out of free space to cover my actual and future needs. This HDD is perfect to me. It has enough space to acomodate all pictures and videos I already have, and give me lots of free capacity, so I will not worry for sometime. For the sale price I paid, it was a terrific deal. I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate 25TB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is one of the best storage devices I have ever used. It is easy to get up and running right out of the box. The included instruction manual is easy to understand and gives detailed instructions on how to configure the unit to your specific setup, be it iOS or Windows. It very slim and takes up very little desk space. I use mostly iOS, and moving files over is as simple as clicking and dragging.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Storage capacity

    Rated 5 out of 5 stars

    Great Price. Solid performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price for huge storage. Reasonably fast for a spinning drive. Cheaper than buying the drive inside it outright.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fast with lots of storage and runs quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Cheapest new external drive per terabyte

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge amount of storage for about $12 per terabyte. Anthing less than $15 per terabyte is a good buy. Drive works as advertised,

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Overall performance

    Rated 5 out of 5 stars

    These drives work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These drives work well. They have. fast transfer speed and they're reliable,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these. The first one I opened has been running just fine for months (9). The second one had to be returned and replaced after just 5 days of use. It just quit working and was no longer recognized. Tried it on multiple systems with the same result. Best Buy replaced it thanks to my Best Buy Total Plus membership and I was just backing up to it when this happened. So I don't know if this was just a one off fluke or not. I would suggest any new buyer give it a run with non-important data for a week or two before trusting it. 24TB is a lot of data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for Ginormous Disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I ran CrystalDisk and other utilities' quick tests and it's all good. Incredible price at Best Buy, well below $15/TB, tax included, and quick delivery. I have not done what would be a very lengthy deep surface scan of the disk, and I do note the absence of ports for other USB devices, which other external hard disk 'hubs' often have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard drive is worth it for storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive comes with the expected storage minus the 1tb or so. It is faster than other hard drives, but it does fluctuate a lot in speed. had a range from 45mb-550mb. Most of the time it is quiet, every now and then it would make a slight noise, such as when it is reactivated from sleep mode, or new files are being transferred or added to que.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works but generate a lot of heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as fast as i had hoped. Generate a lot of heat. Ive read the nice business class drives have been replaced with consumer models. A quick set of tools has confirmed this is a simple barracuda drive and not a enterprise class drive. This change seems to have happened around rhe new year

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Large, fast LOUD!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good drive, very large capacity, when it is online it is fast to read and write, but LOUD... like OMG loud! I added padding underneath it and still loud. The other thing is that it takes much longer to warm up than other drives I have had, but that was understood as it is scanning a much larger drive than my last.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Not my first Seagate HD, but my first, large TB HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several small Seagate portable hard drives and never had a problem with them. I purchased the Seagate 24TB for all my files to back up several times a week. I haven't had any issues and only heard it wind once at the very beginning of connecting to my Apple Mac mini. No noise in the background since!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Massive for a good Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, not too big and lots of storage! Wish it was USB 3.1, but not a bad price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    External memory

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolu.\nTely love this item , best investment I ever made highly recommend

    I would recommend this to a friend
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