Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 163 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the expansive storage capacity and overall performance of the Expansion 24TB External Hard Drive, noting it generally works immediately upon connection. Drive speed and connectivity also receive positive feedback, with users reporting expected read/write speeds and reliable connections via USB. However, some customers have mentioned concerns about the noise level of the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 163 reviews
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Good solid external HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid external HD. Good speed, good price. Worked out of the box. I'm using it for my Windows backups and it works perfectly. We'll see how long it lasts; specifically if it outlasts the storage capacity, which will take a few years, at least.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Good value for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and good performance. Lots of space to back up system with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    BIG Harddive!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great BIG external Harddrive. Works swell. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Storage capacity

    Rated 5 out of 5 stars

    Best value for larger files

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage capacity for the price. Decent transfer speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space is fantastic for the price, but it just a little loud and vibrates a bit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great drive. Works very well. Occasionally some very, very quiet disk noises, nothing too loud though

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Huge storage fairly small price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like the drive. Has added a ton of storage for things that dont need super quick access.. The ONLY thing I dont like and need to find where I can set it, is it takes FOREVER to wake back up once it idles down. Once I get that set to a bit higher setting should be a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great terabyte to price ratio but it is a bit loud and a bit slow to start. Overall good buy

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good Item, sometimes a little slow

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product so far, great amount of space, it just takes my computer a few extra moments to think about switching from my desktop space to looking through its space. Nothing longer than a minute at most, so not bad at all, i feel as though its likely fixable but Im not even bothered enough to try

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed

    Rated 5 out of 5 stars

    Great External Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with no problems. The price per byte is hard to beat. Not as fast as a solid state version, but for the price and the space it's plenty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed

    Rated 4 out of 5 stars

    Works as advertised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it extensively yet. I upgraded it to back up an aging Seagate 4TB and files from other locations. So far, it has performed as advertised. Read/write speeds are as expected, and during several GB and/or TB transfers, it didn’t feel excessively hot or loud. However, it does feel and look a bit cheap for the price. If that means more storage for a smaller case, I’m fine with it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    24 TB Peace‑of‑Mind Backup—Whisper‑Quiet & Fast En

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a content creator hoarding 8 K footage, and this behemoth finally stopped my “scratch‑disk shuffle.” Large‑file copies average 220 MB/s sustained over USB 3.0; a full 4 TB project dump finished overnight with bandwidth to spare. The drive is nearly silent—fan noise from my PC masks it entirely. Seagate’s Rescue Data Recovery was the clincher; knowing professional recovery is covered for three years lets me sleep at night. Wish the enclosure had a USB‑C port for future‑proofing, but the included 18‑inch Type‑A cable is sturdy. Perfect bulk storage for Plex, Time Machine, or cold archives.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    24TB hard drive best purchase ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought hard-drives throughout the years and usually expensive for 4TB to 8TB ranging over $100 to over $200. This purchase was a 24TB and under $300. The prices was amazing. The product is amazing. I put my games on this hard drive and the games run smooth with high frame rates. Im happy with my purchase and definitely recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Overall performance

    Rated 5 out of 5 stars

    Great External Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and surprisingly fast! Love the large capacity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far, so good: massive capacity drive under $300

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good - great price for a massive 24TB external hard drive, though is a bit early to tell for a storage device like this (will update this review if any problems in the future). files have been easy to transfer onto the drive, and after 2 months, haven't experienced any issues. think the main fear with any hard drive would be data corruption/loss over time, so it'll be interesting to see what these reviews look like in a few years' time - in the meantime, this drive does exactly what it says on the tin.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great, so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working perfectly so far! It was easy to plug in and start backing up data. Hopefully this one lasts longer than the other brand I had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition to a system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot speak as to the durability of this item but so far I have been extremely satisfied with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Top high capacity standard hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this hard drive is great these seem to be the standard for high capacity desktop hard drives and bought the 24 TB and have had no issues I will update soon if anything changes

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Useful for large backups

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Helps with backing up big files so i dont need to waste internet bandwidth redownloading them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toddf

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have older Western digital hard drives, and a few Seagate drives. I needed to transfer a lot of them over to this newer unit as a back up. The transfer rate seemed a little slow, but I was transferring close to 19 TB of information. It is a good unit for back up your data. I would highly recommend having something to back up all your data and pictures and video because once they’re lost on a hard drive it is very expensive to try to recover. With the price sale that they have on this particular unit, this is an extremely good deal.

    I would recommend this to a friend
Sponsored