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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 185 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the Expansion 24TB External Hard Drive, particularly its large storage capacity and overall performance. Users find the drive's speed to be satisfactory and appreciate its reliable connectivity. However, some customers have noted that the drive can be a bit noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 185 reviews
  • Pros mentioned:
    Drive speed, Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great right out of the box Lots of storage and good transfer speeds

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed

    Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it extensively yet. I upgraded it to back up an aging Seagate 4TB and files from other locations. So far, it has performed as advertised. Read/write speeds are as expected, and during several GB and/or TB transfers, it didn’t feel excessively hot or loud. However, it does feel and look a bit cheap for the price. If that means more storage for a smaller case, I’m fine with it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for extra storage for my storage and games for PC. This works quite well. It has a good amount of space and it can play games that from a certain era very well. It can play games like high on life and South of midnight either in 4k or 1080p with minimum or no stutters depending on the textures for example. It can play games that were from PS4 Xbox 360 era that were ported to PC quite well. I highly recommend this for storage or for paying video games that aren't to texture heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Perfect if you know what you are buying.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive for one purpose… Time Machine backup on my Mac Mini. And the $/TB was lower than the WD MyBook equivalent. The casing on it isn’t particulalry robust. And longevity hasnt been tested by me yet. As a drive to just sit in the background and do daily backups, its as good as ive used. Unexpected bonus is it is fast enoufh to use as a media library for Plex if you want a big drive for that use. Its not really fast enough for me to want to use for video editing or Apple Photos library, which ive got on SSD. Some users have complained its noisy but i havent found it much louder than other fullsize external HDDs. The fullsize ones can be noosy when they spin up compared to the small portable ones.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Pricing by Bestbuy - Doesnt get Hot and matches everything in the description. Must BUY if you are looking for large data storage! (especially for small files like pictures, docs etc.)

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Storage capacity

    Rated 5 out of 5 stars

    A very good general storage option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internal drive is 7200rpm Barracuda (some of these use EXOS) and at 24TB is a good option for periodic offline backups. Being on sale at $239 helped the decision process.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Need USB adapter for newer computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a usb A type but getting a little $5 adapter worked well for use with USB C. Use with an M4 Mac. Haven't had an issue with this. Works great!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Fine so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I bought four of these to shuck and replace my NAS drives as they were cheaper at the time than buying 4x24TB bare seagate drives. Note, these cases are much harder to get into than the WD ones I opened last time I did this and I don't think it's possible to get into them without snapping at least 50% of the tabs. These drives are a bit noisier than the 10TB WD drives they are replacing, but not dramatically. My array has just finished rebuilding and is almost done expanding, so no clue on reliability yet, hopefully it'll be 7+ years like the last set of WD's I had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great, upgraded from 5gb to now 25gb, plenty of space for anything you need to save.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Good solid external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid external HD. Good speed, good price. Worked out of the box. I'm using it for my Windows backups and it works perfectly. We'll see how long it lasts; specifically if it outlasts the storage capacity, which will take a few years, at least.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked Great, so much storage at a great price. Did exactly what I needed

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    is does what i want it to be use for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a nice size hard drive it’s can be loud at time but other then that its great

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Solid stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommended for someone in need of storage but I will say its a bit louder than I would have wished.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Storage drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good off system storage of important files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    A very good deal and lots of capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several portable HDD units with a total capacity of 12 TB, but since I have many pictures and videos I was getting out of free space to cover my actual and future needs. This HDD is perfect to me. It has enough space to acomodate all pictures and videos I already have, and give me lots of free capacity, so I will not worry for sometime. For the sale price I paid, it was a terrific deal. I'm very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and good performance. Lots of space to back up system with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    BIG Harddive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great BIG external Harddrive. Works swell. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    24tb External drive review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy hookup! Transferred music, pictures, and lots of videos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT. Plenty of room to backup files and very easy to format. Peace of mind finally!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space is fantastic for the price, but it just a little loud and vibrates a bit

    I would recommend this to a friend
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