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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 217 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent storage capacity, overall performance, and expected drive speeds. They also appreciate its ease of use, convenient size, and quick connectivity. However, some users note that the device can be a bit loud and tends to get warm during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 217 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Outstanding Find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little item. Lots of space and pretty fast. Great deal for the buck!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Huge storage fairly small price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like the drive. Has added a ton of storage for things that dont need super quick access.. The ONLY thing I dont like and need to find where I can set it, is it takes FOREVER to wake back up once it idles down. Once I get that set to a bit higher setting should be a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition to a system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot speak as to the durability of this item but so far I have been extremely satisfied with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Decent backup drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Decent price. Speed is OK. Copied ~12TB to the drive in just under 6.5 hrs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Great value for the money. Just plug it in and it immediately shows up as an additional drive in windows. I saw several reviews that talked about the drive being very loud. That has not been my experience. I've copied over 20TB of data to this drive and I hardly know it is running.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Useful for large backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Helps with backing up big files so i dont need to waste internet bandwidth redownloading them.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Mrsfleet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love it , love it!!! Lots of storage to hold years of data/videos, etc.., not just from an IT view but personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Seagate - Expansion 24TB External USB 3.0 HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the amount of storage. I also like the Rescue Data Recovery bonus included with the drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for capacity. Rest is a shrug.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got at a decent price, considering the mem-pocalypse. Build quality meh. Open vented case good for cooling the drive, but feels like I could accidentally crush it if I sneezed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    external memory drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    external memory drive - works as expected. compact

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed

    Rated 5 out of 5 stars

    The service was impressively fast, and the overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This NAS is fast and efficient. I replaced my old one with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Storage Device

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many files available on a single device? What’s not to love about that? If you’re someone with large amounts of photos, videos and documents, this is a must-have. Totally worth the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these. The first one I opened has been running just fine for months (9). The second one had to be returned and replaced after just 5 days of use. It just quit working and was no longer recognized. Tried it on multiple systems with the same result. Best Buy replaced it thanks to my Best Buy Total Plus membership and I was just backing up to it when this happened. So I don't know if this was just a one off fluke or not. I would suggest any new buyer give it a run with non-important data for a week or two before trusting it. 24TB is a lot of data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to someone. They were so excited to have all this extra space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works good but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works good. The speed is awful, but that’s because it is not an SSD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this works like a dream so much space for my Xbox games

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great for endless space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great product for the gamers that seem to run out of space so fast!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Monster Seagate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one excellent monster hard drive, its gonna take a while to fill it up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years old and still performing well. Got a good price on sale

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good drive, easy setup. plug and play

    I would recommend this to a friend