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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 856 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the ample storage, ease of use, and compatibility of the Expansion 2TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and affordable price, finding it lightweight and easy to transport. Positive feedback also mentions reliable performance. A minor drawback cited by some users is the short length of the included USB cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-856 of 856 reviews
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turned on and my computer saw it as a device but not a storage one. I tried it both with pc and Mac and it still didn’t recognize it. Ended up returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It stopped working after 1 yr.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this last year in May 2020 and it quit working in May 2021 only used it two to four times to store files and pictures.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have much luck with these hard drives had several fail with no reason of course warnnty had expired.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are trying to buy this for the ps4, don’t even bother. Doesn’t work for it, now I have a 2tb Seagate just sitting here. Thanks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive was defective so I couldn't use it. Had to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with MacOS. The box only says Windows.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor for mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    says it's will work with mac but works poorly with mac. I took it back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Cheaper solution for PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I know this is the 2 tb unit with the laptop hd. So buy this make sure it works. Then gently take it apart and replace PS4 500gb with its hd. Then put 500 gb in this case. Now you have a PS4 with 2 tb and a 500gb xHD.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Ps4 upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for expanding ps4 storage for more games, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Just the Right Size, Right Size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is just the right size for travel, right size for backing up my video files till I get back home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    great hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hard drive. good space and easily to transport

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is great, does so much more than expected and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Easy to us. No complaints...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works without fault. Would recommend to others without hesitation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is apparently not compatible with Mac computers. Trying to reformat it as I have done many times in the past with drives did not work, the drive would not even mount on my desktop & crashed my system. I got terrible email support from Seagate. Trying to return the item to Best Buy didn't work either, fortunately they ultimately refunded my purchase price without having to return it, so applause for Best Buy. I don't know if this drive would work with a PC, but for Mac, was great frustration..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't think about it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of them. They are dead with copule of back

    No, I would not recommend this to a friend