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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 112 reviews

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79%
would recommend
to a friend

Customers are saying

Customers frequently mention the WiFi capabilities of the Wireless Mobile Storage 500GB External USB Portable Hard Drive. Positive feedback highlights the ease of use and effectiveness of the wireless connection. There were no negative customer comments reported. The wireless functionality appears to be a key selling point for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-112 of 112 reviews
  • Rated 3 out of 5 stars

    Nice, but wont recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product to have, but really it was a pain to setup and maintain. Also, the device has some thing that keep running (I guess). Not worth spending money on this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as aspected. We mainly use on our ipads while they have limited gard drive. Perfect to watch videos or listen music. Also helps make space in iPhone and ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    handy gadget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this portable hard drive allows you to share files via bluetooth instead of passing the physical hard drive around

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works very well once WiFi Connection's Established

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Establishing a WiFi connection is frequently touch and go. Once WiFi connection is established, unit will stay connected. Web-based "software" operating system is clumsy; it can stand improvement to streamline operations (copy, move, run, delete). As a USB hard-drive, the unit works great (fast and reliable). My recommendation for this unit is conditional: 1. If you can find a unit that connects to WiFi more reliably, you probably should go that route. 2. I bought the unit during a one-day special offer (offer recurred only once since buying). I would not pay full price for this device.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    dosnt work with iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can see the pics put i cant put them in my phone and also is it realy slow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very good. I used it for my ipad. it can stream video smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great for camping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this hard drive with wifi after camping with some friends at a national park with no electric and kids. At night, it was great to have an option to let them use electronics!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for iOS8

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with Apple iOS 8. Won't stream any media in iTunes format. When you attempt to stream any Apple media and error message appears stating "does not support format". After checking the reviews for the app on the app store, I discovered this is a known problem and Seagate won't or can't fix it. I will be returning the it tomorrow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awful piece of technology equipment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was transferring my files between computers. I had the item all of 2 weeks and the USB cord connection stopped working. I could wiggle it to work, but not long enough to transfer my data. The USB also charges the battery in the unit. I attempted to connect via the wireless (I was going to remove all of my sensitive info then return to the store) but the battery died on me which disabled the entire unit. I did not want to return the equipment until I had all of my sensitive confidential information removed from it. Needless to say, I cannot do that now. To escalate my dissatisfaction with this product, Seagate does not have a customer service contact number nor email address. I will never buy a Seagate product again. A total waste of $52. Please don't waste your money as I have.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Get what u pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $50 is super cheap Battery already dead (have to keep plugged in) Took a very long time to find a used for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the packaging but I was surprised with the poor product literature

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Work for 2 weeks and the drive died

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to find something like this for my kids to take on the road and keep them entertained. But after 2 weeks of minimal usage, the drive completely died. Rebooted so many times but it was unrecognizable by my smart TV and Mac. Will exchange for another one and see if I have better luck.

    No, I would not recommend this to a friend
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