Customer Ratings & Reviews

The mattress is comfortable and beautiful. The only reason why I did not give 5 ⭐️ is because the bed raises 10" instead of 12" I purchased. I waited for 48 hours before sleeping on it. Now it's about 2 weeks with the bed , it's still 10".

The bed is nice, but its a little hard for someone that's 6ft 225. i would recommend something that's a little softer for someone that is around my size. The quality of the product is great.

A year and a half later. Still pretty solid. Very very squishy, sides do not hold up like I’d hoped.

Comfortable. Bought about 3 weeks ago. Great zip off cover. Thinner then realized but over all good bed!

Box is almost 4ft tall, and 1.5 ft width/depth. Weighs about 80 pounds, so not the easiest to move around, but way easier than trying to move a traditional mattress around tight corners. And you don’t have to worry about strapping a mattress to the roof of your car to get it home; should easily fit in a typical backseat. Once you get it out of the box, the mattress is packaged in two layers of plastic; an inner layer to keep the mattress compressed, and an outer layer (like Saran Wrap) to keep it folded up to fit in the box. After placing the still wrapped mattress on your box spring/platform, the instructions say to cut the outer layer with scissors. Early in this cut I accidentally punctured the inner plastic, so I decided it was just easier (and safer…) to tear the outer plastic by hand. With the outer plastic removed, you can then unfold the mattress & position it as needed on your box spring/platform. Then you start to cut the inner layer of plastic, but you have to work fast once you start the cut, as the mattress immediately starts expanding. The manual says the mattress may take up to 48 hours to expand to its original size. Mine had expanded the majority of the way within just a minute or two, so you could probably sleep on it within several minutes if you wanted to. However... There is a DEFINITE odor. The manual makes note of this, and claims it is harmless, but sensitive sleepers may want to have a backup sleeping location ready, just in case. That said, I didn’t think the odor was too overpowering, but you’ll probably want to let it air out for a while before trying to sleep on it. Fortunately, I had unpacked the mattress early in the day, so by bedtime the odor wasn’t intolerable. I’d guess that it had had about 8 hours or so to air out before I crashed for the night. The manual says the odor should completely clear in less than 72 hours. By the 2nd night, it was barely noticeable. As far as sleeping comfort goes, it’s quite comfortable. There is very little edge support, so if you tend to sleep right on the edge, you might want to consider a more traditional mattress. Aside from the edge, there’s actually more support than I expected, but I wouldn’t describe it as a ‘firm’ mattress. Still, it definitely provided a good night's sleep.

This is an adequate memory foam mattress, but I wasn't overly impressed. While I've unboxed memory foam toppers before, this is the first whole mattress in a box experience I've had. It's definitely convenient to not have to schedule a delivery window, or figure out how to get home a full size mattress, so from that side of things, that's a huge plus this mattress is UPS deliverable. I managed to lug this box upstairs by myself, but it really is a two person job. The box is large, and almost 90 pounds. Unboxing, gravity definitely helps to slide the mattress out of the box. Depending on how you decide to cut the wrapping, you'll need to be careful. Take it easy and slow, making sure not to accidentally cut the mattress in the process. Everything is highly compressed, and as soon as you cut a hole in the vacuum sealed bag, things start moving very quickly. The mattress expands in less than a minute, and has a smell to it. I left it alone in a room for a couple days to air out before attempting to really sleep on it. I found this mattress to be on the soft side for support. While you sink right into the mattress, the memory foam seemed to give quickly, rather than letting you slowly sink into your support position. It felt better as a side sleeping position mattress than a back sleeping position mattress for me. There is absolutely no side support, so be careful of that. I found there was almost zero motion transfer, so it's great if you're looking to not disturb someone else in the bed. I ended up preferring my current mattress instead of this one for back support for me. Laying down on my back in this mattress, I could feel my back muscles pulling weirdly like it wasn't properly supported. Overall, it's a great mattress if you like a soft mattress, and don't sleep towards the edge. It's really nice that UPS can deliver this mattress, and that it seems ready to go almost in an instant. I think Sealy needs to improve their memory foam material a little bit, but that have a decent product.

Of all the things I have reviewed for Best Buy, this one kind of took me by surprise--I mean, it's a high-tech mattress, but still...a mattress? I was curious enough to give it a try, and I must say I'm glad I did. This mattress is very, very comfortable. I've never owned a "bed in a box" before, so the entire experience was new for me. It's delivered in a large box, but certainly not a mattress-sized box. The box is VERY heavy, so you'll need two people to lift it. I highly recommend getting it to the room you want to use it in before unpacking it. We actually placed it on the bed, then unpacked it. Once it was unpacked we maneuvered it into the correct position, and cut the plastic---the next thing to happen was pretty impressive. The mattress seems to 'decompress' and become full-sized in a matter of seconds. You can sleep on it right away, but the instructions recommend waiting 48 hours for it to fully decompress. The mattress itself is interesting--it seems that there is a lot of give when you first lay on it, but then it feels very firm. It offers a lot of support without feeling hard, and makes for a very good night's sleep! I awoke feeling refreshed with no sign of soreness or any other odd pains sometimes associated with a new mattress. As this is my first time trying a mattress like this I have no real frame of reference. I'm using it with a box spring, but believe it would be fine without one on a 'platform' style bed. I also have no idea how long a mattress like this is intended to be used for, or how long it will last. It doesn't seem quite as durable as a standard mattress, so it's also hard to say it's worth the price tag. It's also nice and cool (without being cold) compared to other mattresses, which is a big plus for me. It is definitely convenient not to have to worry about delivery times and set up, etc, though I'm not sure how easy it will be to move in the future should I ever need to. I do recommend this for a good night's sleep and the convenience of it.