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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 31,338 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many Software security programs over many years, and I must indicate I am extremely pleased at the speed and thoroughness of which this program operates. In addition, I thought the price was great considering it could be installed on 3 different computers (3 licenses). Nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the laptop I purchased for my son as part of a promotion. He feels that when he installs this stuff that it then gives him problems if he doesn't renew so we will see when that time comes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great anti virus protection anf service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best BY is a great company with great products and excellent service. I have shopped many times and have been highly satisfied with every visit. The Staff is very professional and makes the visit a pleasure !! I have purchased a TV, computer, antivirus , and geek squad. Keep up the good work !!! Charlie Brewer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top 3 anti virus protection and affordable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this software for several years now and I must say that I am quite pleased. I also plan to continue using this product and will tell my family and friends about it. I'm a satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Working well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and it doesn't slow down the computer at all. It notifies you about dangers and your options.

    I would recommend this to a friend
  • Pros mentioned:
    No problems, Virus protection

    Rated 4 out of 5 stars

    Just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine. No complaints. Has not caught anything yet (that I am aware of), but glad it is there for protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am used to kaspersky, but this came free with my computer. It seems to work well and I have not had any problems with it. It was easy to transition to from kaspersky. And the software seems to work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still thinking about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Webroot system several years ago. It was not that favorable. Had different system at time of purchase which I continue to use. Could go Webroot down the road since products can be enhanced & improved.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended by the Geek Squad....good enough for m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased a new computer I had the Geek Squad transfer my programs and data. I was using different software but when they recommended Webroot as being far superior, I took their expert recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best security programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot SecureAnywhere is one of the best internet security programs I've used. I just had my PC repaired, removed all malware and viruses, and had Webroot installed. I was using ESET Security 8 before (which is OK, too) but a sales rep from Best Buy recommended Webroot and it's been working just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy with this antivirus software, but I really need more time to truly be able to tell if it is solid. It took Geek Squad days to get it installed, but other than that hiccup I'm happy so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security when I need it most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it says it will, now I can browse securely and not having to worry about my data or information being compromised. Last for one year and covers multiple devices. Love this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used other antivirus programs.... Norton, AVG, are good.. But tend to get bloated after a few months. I've been using webroot for over 3 years and it never gets bloated and runs the scans slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot does it's job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a one year subscription free when I purchase my Dell 2 in 1 Touch-Screen Laptop so price wise, I can't complain. Not that the cost is that bad to begin with but this is my first time ever trying Webroot and it seems to do it's job just fine. I haven't had any problems with it so I can't complain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet Secured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software seems to effectively save me from dangerous internet sites. Sometimes it stops me from visiting what I think is a very innocuous page, but I listen to it anyway, for I am slave to technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad this software was included with my laptop purchase. I installed it on the laptop, and since it stated I could use it on two other products, I installed it on my desktop. It located a trojan virus on my laptop. No wonder it was running so slow! Clean out the virus and now my desktop is running great!

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Didn't work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my HP laptop in for slow browsing and a blue screen. I told them if they can't fix it I would rather buy a new computer as this one was getting old. I didn't want to waste $200.00. I was told it sounds/appears to be a virus issue and they could fix it. Left my laptop and forked out the cash. Picked up laptop and took it home after they said it was fixed. Not fixed, doing same thing. Brought it back and left it a second time. I picked it up and it was still doing the same stuff. I was told it was going to run slow for a bit until it reloaded? stuff.... Took it home and not only was it slower, it was doing stuff it wasn't before I brought it in!!!! I called to complain and after a bit I asked for a manager. After a LONG wait on hold i was transferred to "Vince" who said he was the manager. He basically told me I probably downloaded the same viruses and it was my fault. I asked him what his position was and he claimed to be a sales manager. I went to Best Buy in Costa Mesa because i felt they would back their service/product. Out $200.00 and very disappointed!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this program free with my computer purchase. Overall I have not had any problems and think it has done a good job for internet security with my computer considering how much I use the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Anti-virus...a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say how well it works. Time will tell. Installation was simple and the PC operation seems unaffected.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free with the purchase of my laptop. I'm not a very big fan of webroot, especially since it is always asking me to upgrade the subscription.

    No, I would not recommend this to a friend