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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 31,338 reviews
  • Rated 4 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frist time using this. So far it seems to be doing its job. I got a 2 year of Kapersky so I am stuck with that. But I may change over to Webroot for this computer if I don't have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the great advice Columbia store!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys included this internet security software when I purchased my laptop. I purchased this software on the advice of a Best Buys team member. I was very pleased when I read the reviews for the product so I decided to keep it!!! Thanks so much for the helpful advice...praise Jesus!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I am not sure, my machine doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Webroot with 1st visit, machine cleaned of virus, malware etc. Picked up but machine acting up again so took back to Geek Squad. Took machine back a third time, Geek Squad found more bugs but cleaned it up again. Took back a 4th time because Webroot would not let me remotely connect to geek squad.com. They figured that something had embedded itself in the operating system. Picked it up this last week but cannot load saved filed on the clean machine. You do not need to post this review. Alex said to bring it back again, for which I am grateful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this and had it installed on three computers, when it was installed it found viruses and registery problems. So I guess it was worth it. So far no problems and it doesn't slow anything down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not found it necessary to use this antivirus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought a Surface Pro, and am using the Antivirus from the previous purchase until it expires. Previous experience with Webroot has been positive. Will then load this antivirus program.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Virus protection webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the package. Not my favorite, it was free, so using it until I can download my favorite. I find web root wants to add tons of stuff.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to install, Virus protection

    Rated 4 out of 5 stars

    wife's birthday present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she is happy. You know the old story, if mama ain't happy, ain't nobody happy. So, I'm happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, No problems

    Rated 5 out of 5 stars

    Works Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent recommended Web Root Security to replace my current internet security. It was easy to install. I have been using Web Root for 4 weeks and haven't experienced any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Norton or McAfee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very stealth program. I don't even notice the difference when it is running in the background. I could always tell when Norton or McAfee was running because my computer would slow down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be good security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know a lot about computers. I trust Geek Squad and Best Buy experience in helping me keep my computer free from virus and malware. They recommended this product which seems to do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Free, Virus protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great protection for all of my devices. I feel well protected while on the internet. Thanks Best Buy for providing this for free with my computer purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues - does what it is suppose to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, believe it or not, our pet Pig stepped on my last power cord and crushed it. Yes, I said Pig, and Yes, he comes in the house. New cord does what it is suppose to do and charges my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helpful software transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I were more tech savvy this program would probably have worked flawlessly. Still working and learning on some issue. I have not yet used the Geek Squad I am sure would solve my issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software came with my laptop I purchased. There's nothing wrong with it, I just have an ongoing yearly plan with Norton that I have across multiple devices, which I prefer to WebRoot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My 1st Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used this anti-virus before but a friend with great computer knowledge told me it's a goo anti-virus so I will have to take her word for it. I have a bad history with getting viruses on my computer so hopefully this product will do the trick. I wish I had it for more than a year.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 3 out of 5 stars

    Fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never head of this product befoe, but because best buy recommended it I am using it. So far no problems, but I am keeping my fingers crossed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel secure being on-line.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure being on-line. I received one warning of an email received from a financial institution I do business with. They requested I complete a survey. I received a popup warning that this email might not be from that institution. I did not start the survey and I deleted the email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No internet problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the installation of Webroot, I have not had any further Internet problems like I used to have with my PC. Particularly I don't receive calls indicating that my PC is broadcasting a signal to others on the Internet and saying that they want to help me clear my PC of security problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Great IT Doesn't Slow Down Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Webroot with my Surface Pro 3 and I have been very happy with it. The software does stop virus's and etc. from getting to your computer but the best part is Webroot doesn't seem to impact the performance on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my webroot!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had webroot with my old Dell computer... loved it then, love it now. I especially like the warning with "get me out of here" . I trust Webroot completely. Happy to have upgraded version with my new Dell, and since you can use it for up to 3 computers now I have it on my old Dell too !

    I would recommend this to a friend