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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 31,338 reviews
  • Rated 5 out of 5 stars

    Currently using Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Webroot currently installed on PC. Webroot will support 3 machines. Another Webroot copy was supplied when laptop was purchased. Be careful of expiration date if you are current using Webroot. Make sure to use the longest date for expiration purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Virus protection

    Rated 4 out of 5 stars

    Came with the computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for keeping the viruses out! Purchased product with a new computer, easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the software. Especially like that it was offered in a 3-computer package, so was able to load it onto other family members' computers. Was fairly easy to load on to computer.

    I would recommend this to a friend
  • Pros mentioned:
    No problems, Virus protection

    Rated 4 out of 5 stars

    Need the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly suggested by our sales associate. Purchased for the protection. No problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs in the backround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that everything runs in the backround. With other virus protectors I've tried I get pop ups all of the time. This can be very frustrating when trying to accomplish tasks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protect your computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this product for a month, but so far it is working flawlessly with no slowdown in computer/surfing performance. It was included with tech support, so well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frees up space on my computer. Runs faster.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm assuming it works. I haven't had any issues yet with viruses. I like that it's web-based and doesn't use up a lot of space on my computer. Makes everything else run faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cables were available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found an Insignia DVD playing at Salvation army for $2 but it did not have the power cord or connector to the television. I found what I needed on line and ordered it. Everything works great and all together the cost was about half of what one would have been if buying new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came with the purchased of a macbook air and im pleased to have installed this program. Doesnt take too much space and doesnt slow down daily activity on the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKING IN THE SHADOWS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THE WEBROOT SECUREANYWHERE INTERNET SECURITY WHILE I HAD MY LAPTOP BEING WORKED ON BY THE GEEK SQUAD AFTER IT WENT BELLY UP. IT WORKS IN THE BACKGROUND AND YOU DON'T EVEN KNOW THAT IT'S THERE. SO FAR, I AM VERY SATISFIED WITH IT. I WOULD RECOMMEND IT TO ANYONE.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 3 out of 5 stars

    WELL PLEASED WITH MY SECURITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'M HOPPING THAT WITH THISPURCHASE IWONT SEE THE NEED TO CHANGE MY INTERNET SECURITY. I HOPETHAT ANY MALWARE WILLBEKEPTTO A MINIMUM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus Killer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My machine was infected suddenly, and I did not know what to do. I researched online and found Webroot. I had not heard of it before, but it had good reviews. It solved my problem instantaneously. I was amazed how fast it worked and how efficiently it did the complete job.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    WebRoot is a favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use WebRoot on my computer and prior ones also. That is why I chose it for my grandson's computer. I trust the security of WebRoot and have never had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    very sufficient for checking email, playing games.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so far pleased with my purchase. The computer performs as I expected it would. It took it awhile to recognize my printer, and, lo and behold, it doesn't accomodate a software CD - which makes not much sense to me. It is also quite a bit into selling - If I wanted to see so many adds I would have bought a TV. I was very impressed with the salesman "Q". I believe his name is Quok. Very knowledgeable about the products, and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection so far..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good internet security software. Haven't had a problem with it and I have not had any harmful attacks since I have installed it. Cant complain. No news is good news I would say.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Good protection afforded for the services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am the essential computer idiot. When I inquired of the Geek installing the software why it wasn't the same brand that I had purchased at Best Buy previously, he just told me "Oh, we just changed companies, that's all. We don't carry that brand any more. Besides, this one is better." I hope so...I know NOTHING about how to avoid all the computer information theft out there, but I do know that I want to be protected from any and all of it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, No problems

    Rated 5 out of 5 stars

    Replaced Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been using Norton for years. The Best Buy Geek Squad turned me on to Webroot years ago. Love it! It is so easy to use and best of all haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product for consumers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome! The service I receive at Best Buy is superb alone yet when I had a computer issue that I needed help with the Best Buy team helped me with it due to the warranty on this. This is the best quality and deal out there for laptop/computer protection.

    I would recommend this to a friend
  • Cons mentioned:
    Slows down computer

    Rated 2 out of 5 stars

    Was not crazy about webroot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was running fast. I mean touch a key, and before you released it, you were there. That all changed the second I loaded Webroot. Would lockup, freeze, and refuse to open some programs. I wouldn't say it was bad, but it was really horrible for my new HP 15. Dumped the program, bought VIPOR, and never looked back. It is free when you buy a new computer at BEST BUY, but let them keep it at the store, and off your computer.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      GrandpaMike,

      We apologize for the performance issues you are experiencing.

      Webroot is currently the fastest and lightest antivirus program available. If you were experiencing this type of slow down, it was likely caused by monitoring of unknown files on your computer, or hardware specifications.

      Any time that you have an issue like this you can contact our support team and we would be happy to resolve it for you free of charge. I have provided the link and telephone number below.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 4 out of 5 stars

    does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot does its jobs, catches threats and runs smoothly in background. It also peeiodically checks amd scans if you forget to.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      DNate,

      Thank you for the great review!

      Happy Holidays!

      -James G. Webroot