Customer Ratings & Reviews
- Model:
- 100501U
- |
- SKU:
- 6595708
Customer reviews
Rating 4.6 out of 5 stars with 193 reviews
(193 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the scooter's speed, overall performance, and phenomenal battery life. The scooter is easy to use and a great value for the price. However, some customers have experienced charging issues, and others feel the scooter is too heavy.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Electric Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It needs more force going up hill.. battery should last longer
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're sorry to hear about your experience with the C2 Lite. Thank you for sharing your feedback with us and we'll certainly let our product team know about your concerns.
Rated 1 out of 5 stars
Scooter Review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter wouldn’t power on, even after purchasing a new charger. Repairs have to go directly through Segway, which was a pain to contact.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Taylor, We're so sorry to hear about your experience with the C2 Lite. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
- Cons mentioned:Charging
Rated 1 out of 5 stars
Garbage DNB I repeat do not buy from best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got on March 28th, no longer charges and Bestbuy says it's not returnable
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Eddie, We're sorry to hear about your experience on the C2 Lite. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
Rated 1 out of 5 stars
Pass on this one, its junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely useless after 2 months. Unit was a good learner at first and fulfilling what we needed for our 9 year old daughter. After just a month or two the scooter does not maintain speeds or power levels. Sometimes at full throttle it will move quickly and other times it slows a bit then catches you off guard and zooms up again. This is all on a full charge and a flat surface. Unit was lightly used and has taken zero damage.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hello, Joey. We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently.
Rated 1 out of 5 stars
Not charging
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this scooter for my son for Christmas. At 1st the scooter was a huge hit, took about 48 hours to get it to a full charge after taking out of box. With winter weather its been put up. Now scooter is not getting a full charge even with being on charger for many days. Very disappointed, now that the weather is good for my son to use it, the scooter dies almost instantly.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Sydney, sorry to hear about the charging issue on your C2 Lite! Please reach out to technicalsupport@segway.com or call 1-866-473-4929 for help getting this resolved! Thank you for bringing this to our attention.
Rated 1 out of 5 stars
Scooter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this scooter for christmas for my grandson and he literally rode it twice in two months and it won’t charge now
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Renee, sorry to hear about the charging issue on your C2 Lite! Please reach out to technicalsupport@segway.com or call 1-866-473-4929 for help getting this resolved! Thank you for bringing this to our attention.
Rated 1 out of 5 stars
Crap service. Crap purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked once and never again. In addition I tried to return it 1 week after purchase and they won’t help me.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Oh no! That's not the kind of service we want for our customers! Would you mind emailing us at community@segway.com with your original customer support case number and any other details? We want to make this right for you!
Rated 1 out of 5 stars
Not Charging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Charging more than 2 bars after 10 days of use. Returning
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Oh no! That's not the experience we hoped you'd have right out of the box! Looks like your C2 Lite needs to be resuscitated. If it's not too late, please reach out to technicalsupport@segway.com for further troubleshooting. #ridesegway
- Pros mentioned:Battery life
Rated 4 out of 5 stars
Fun and fast!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this scooter for my 6 year old daughter. She loves it! Great quality scooter, holds charge for a long time. I give 4 stars because the LED lighting stopped working after 1 week of use.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Janine,
Thank you for your review of the Segway C2 Lite Kids Electric Kick Scooter. We’re delighted to hear your daughter loves her scooter and that you appreciate its quality and long‑lasting charge. We’re sorry to learn the LED lighting stopped working after a week of use, and we understand how disappointing that can be.
Please know our support team is here to help resolve this issue. You can reach Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929), and we’ll be glad to assist with troubleshooting or warranty service.
Your feedback is very valuable, and we’re happy the scooter is still bringing fun and excitement despite the LED concern.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Daughters birthday gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves her new scooter. Great battery life and just fast enough
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway C2 Lite Kids Electric Kick Scooter. We’re delighted to hear it made such a wonderful birthday gift for your daughter! It’s great to know she loves her new scooter and that the balance of speed and battery life has been just right for her rides.
If you ever have questions or need assistance with the scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect Kids Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I continue to buy Segway as they are dependable, built to take kids usage, and frankly my crew just has so much fun on them. Segway continues to be a great investment.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great little toy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My som absolutely loves this. Haven’t been able to get him off it since Christmas. Now I have to buy one for his sister :)
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Audrey,
Thank you for sharing your review of the Segway C2 Lite Kids Electric Scooter. We’re delighted to hear your son absolutely loves it and has been enjoying it nonstop since Christmas! It’s wonderful to know the scooter has brought so much excitement that now his sister wants one too — that’s a great sign of how fun and engaging it is for kids.
If you ever have questions or need assistance with the scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Improved C2 Kick Scooter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Improved version. Now with a battery level screen. The only thing I would like to add is a night light. Otherwise very happy and my daughter loves it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Augusto,
Thank you for sharing your review of the Segway C2 Lite Kids Electric Kick Scooter. We’re delighted to hear you’re very happy with the improved version and that your daughter loves riding it! It’s great to know the addition of the battery level screen has been useful.
We appreciate your thoughtful suggestion about adding a night light — feedback like yours helps us understand what features riders value most and informs future product improvements.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team