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Customer Ratings & Reviews

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Your price for this item is $149.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 150 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the C2 Lite Kids Electric Kick Scooter for its extended operating range, long battery life, smooth ride, and easy assembly. Parents appreciate the scooter's safety features, which make it suitable for younger children. However, a few customers have reported issues with the scooter's charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-150 of 150 reviews
  • Rated 1 out of 5 stars

    Pass on this one, its junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely useless after 2 months. Unit was a good learner at first and fulfilling what we needed for our 9 year old daughter. After just a month or two the scooter does not maintain speeds or power levels. Sometimes at full throttle it will move quickly and other times it slows a bit then catches you off guard and zooms up again. This is all on a full charge and a flat surface. Unit was lightly used and has taken zero damage.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello, Joey. We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
      Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 1 out of 5 stars

    Not charging

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this scooter for my son for Christmas. At 1st the scooter was a huge hit, took about 48 hours to get it to a full charge after taking out of box. With winter weather its been put up. Now scooter is not getting a full charge even with being on charger for many days. Very disappointed, now that the weather is good for my son to use it, the scooter dies almost instantly.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Sydney, sorry to hear about the charging issue on your C2 Lite! Please reach out to technicalsupport@segway.com or call 1-866-473-4929 for help getting this resolved! Thank you for bringing this to our attention.

  • Rated 1 out of 5 stars

    Garbage DNB I repeat do not buy from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got on March 28th, no longer charges and Bestbuy says it's not returnable

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Eddie, We're sorry to hear about your experience on the C2 Lite. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 1 out of 5 stars

    Scooter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this scooter for christmas for my grandson and he literally rode it twice in two months and it won’t charge now

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Renee, sorry to hear about the charging issue on your C2 Lite! Please reach out to technicalsupport@segway.com or call 1-866-473-4929 for help getting this resolved! Thank you for bringing this to our attention.

  • Rated 1 out of 5 stars

    Crap service. Crap purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked once and never again. In addition I tried to return it 1 week after purchase and they won’t help me.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Oh no! That's not the kind of service we want for our customers! Would you mind emailing us at community@segway.com with your original customer support case number and any other details? We want to make this right for you!

  • Rated 1 out of 5 stars

    Not Charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Charging more than 2 bars after 10 days of use. Returning

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Oh no! That's not the experience we hoped you'd have right out of the box! Looks like your C2 Lite needs to be resuscitated. If it's not too late, please reach out to technicalsupport@segway.com for further troubleshooting. #ridesegway

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Daughters birthday gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new scooter. Great battery life and just fast enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved C2 Kick Scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved version. Now with a battery level screen. The only thing I would like to add is a night light. Otherwise very happy and my daughter loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Kids Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continue to buy Segway as they are dependable, built to take kids usage, and frankly my crew just has so much fun on them. Segway continues to be a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little toy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My som absolutely loves this. Haven’t been able to get him off it since Christmas. Now I have to buy one for his sister :)

    I would recommend this to a friend