Customer Ratings & Reviews
- Model:
- 100501U
- |
- SKU:
- 6595708
Customer reviews
Rating 4.7 out of 5 stars with 183 reviews
(183 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the scooter's speed control, overall performance, ease of use, and phenomenal battery life, making it a great value for training. The ride quality is excellent. However, some customers have experienced charging issues, and others find the scooter heavy.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my niece definitely recommended it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Yoselin,
Thank you for sharing your review of the Segway C2 Lite Kids Electric Scooter. We’re delighted to hear it made a wonderful gift for your niece and that you’d recommend it to others. Knowing our scooters bring joy and satisfaction as thoughtful presents is exactly what we strive for.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
RBG SCOOTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD STARTER SCOOTER RBG IS A PLUS RECOMMEND TO PARENTS WITH TEENS
I would recommend this to a friendRated 5 out of 5 stars
Perfect gift for younger kids.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my 7 year old! Setup was easy and he loves it!
I would recommend this to a friendRated 5 out of 5 stars
scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was really great but the speed not as what itt say
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is very short, but this is in the product information.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Andrew,
Thank you for sharing your review of the Segway C2 Lite Kids Electric Scooter. We’re glad to hear you find it a good product overall and appreciate your note about the battery life. As you mentioned, the shorter battery range is part of the product specifications, and your feedback helps highlight that transparency for other riders. It’s great to know the scooter is still meeting expectations and delivering fun rides.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Scooters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product, my kid He is very excited, Good materials
No, I would not recommend this to a friendRated 4 out of 5 stars
Good scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good scooter just wish it wasn’t push to go.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Joey,
Thank you for sharing your review of the Segway C2 Lite Kids Electric Scooter. We’re glad to hear you find it a good scooter overall and appreciate your honest feedback about the push‑to‑go feature. Your input helps us better understand rider preferences, and we’re happy the scooter is still delivering enjoyable rides despite that detail.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 1 out of 5 stars
Worst customer service ever!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Segway customer service is the worst. Had problem after 9 months. Segway CS completely ignored my warranty request without any feedback. Cancelled my request without notification. BestBuy also inform they don’t handle Segway warranty claim after sold. No meaning to buy Segway product from BestBuy.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your honest feedback regarding the Segway C2 Lite Kids Electric Kick Scooter. We’re truly sorry to hear about your experience with customer service and the warranty process. Your concerns are important, and we regret that your request was not handled properly or communicated clearly.
We understand how frustrating this must have been, and we want to make things right. Please reach out directly to our support team at technicalsupport@segway.com with your case details so we can review your warranty claim and assist you further.
Best regards,
Segway Customer Support Team
Rated 3 out of 5 stars
Does not charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got two scooters for my sons 7 year old and 10 year old for Christmas and he rode it twice and not holding the charge .
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Lynda,
Thank you for sharing your review of the Segway C2 Lite Kids Electric Scooter. We’re sorry to hear that one of the scooters is not holding a charge after only a couple of uses. That’s definitely not the experience we want for you or your sons, especially with a new holiday gift.
We’d like to help resolve this issue quickly. Please contact our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team can walk you through troubleshooting steps and assist with repair or replacement if needed.
Best regards,
Segway Customer Support Team
Rated 3 out of 5 stars
Electric Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It needs more force going up hill.. battery should last longer
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're sorry to hear about your experience with the C2 Lite. Thank you for sharing your feedback with us and we'll certainly let our product team know about your concerns.
- Cons mentioned:Charging
Rated 1 out of 5 stars
Garbage DNB I repeat do not buy from best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got on March 28th, no longer charges and Bestbuy says it's not returnable
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Eddie, We're sorry to hear about your experience on the C2 Lite. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
Rated 3 out of 5 stars
Basic e scooter for young kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic Only for young kids Not much battery pack And power
I would recommend this to a friendRated 1 out of 5 stars
Pass on this one, its junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely useless after 2 months. Unit was a good learner at first and fulfilling what we needed for our 9 year old daughter. After just a month or two the scooter does not maintain speeds or power levels. Sometimes at full throttle it will move quickly and other times it slows a bit then catches you off guard and zooms up again. This is all on a full charge and a flat surface. Unit was lightly used and has taken zero damage.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hello, Joey. We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently.
Rated 1 out of 5 stars
Not charging
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this scooter for my son for Christmas. At 1st the scooter was a huge hit, took about 48 hours to get it to a full charge after taking out of box. With winter weather its been put up. Now scooter is not getting a full charge even with being on charger for many days. Very disappointed, now that the weather is good for my son to use it, the scooter dies almost instantly.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Sydney, sorry to hear about the charging issue on your C2 Lite! Please reach out to technicalsupport@segway.com or call 1-866-473-4929 for help getting this resolved! Thank you for bringing this to our attention.
Rated 1 out of 5 stars
Scooter Review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter wouldn’t power on, even after purchasing a new charger. Repairs have to go directly through Segway, which was a pain to contact.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Taylor, We're so sorry to hear about your experience with the C2 Lite. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
Rated 1 out of 5 stars
Scooter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this scooter for christmas for my grandson and he literally rode it twice in two months and it won’t charge now
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Renee, sorry to hear about the charging issue on your C2 Lite! Please reach out to technicalsupport@segway.com or call 1-866-473-4929 for help getting this resolved! Thank you for bringing this to our attention.
Rated 1 out of 5 stars
Crap service. Crap purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked once and never again. In addition I tried to return it 1 week after purchase and they won’t help me.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Oh no! That's not the kind of service we want for our customers! Would you mind emailing us at community@segway.com with your original customer support case number and any other details? We want to make this right for you!
Rated 1 out of 5 stars
Not Charging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Charging more than 2 bars after 10 days of use. Returning
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Oh no! That's not the experience we hoped you'd have right out of the box! Looks like your C2 Lite needs to be resuscitated. If it's not too late, please reach out to technicalsupport@segway.com for further troubleshooting. #ridesegway
- Pros mentioned:Battery life
Rated 4 out of 5 stars
Fun and fast!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this scooter for my 6 year old daughter. She loves it! Great quality scooter, holds charge for a long time. I give 4 stars because the LED lighting stopped working after 1 week of use.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Janine,
Thank you for your review of the Segway C2 Lite Kids Electric Kick Scooter. We’re delighted to hear your daughter loves her scooter and that you appreciate its quality and long‑lasting charge. We’re sorry to learn the LED lighting stopped working after a week of use, and we understand how disappointing that can be.
Please know our support team is here to help resolve this issue. You can reach Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929), and we’ll be glad to assist with troubleshooting or warranty service.
Your feedback is very valuable, and we’re happy the scooter is still bringing fun and excitement despite the LED concern.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Daughters birthday gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves her new scooter. Great battery life and just fast enough
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway C2 Lite Kids Electric Kick Scooter. We’re delighted to hear it made such a wonderful birthday gift for your daughter! It’s great to know she loves her new scooter and that the balance of speed and battery life has been just right for her rides.
If you ever have questions or need assistance with the scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team