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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 194 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the C2 Pro Kids Electric Scooter's easy setup, long battery life, and sturdiness. Many appreciate the Bluetooth connectivity and smooth ride. Parents also mention that the scooter is safe for their children and provides a fun and convenient way for them to get around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-194 of 194 reviews
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but doesn’t reach top speed other than that good for the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated in Michigan (USA.)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year warranty ends, then at 18 months the charging port fails. Not over used by my granddaughter. Just trying to get customer service on line is a mess, not even an option for (United States) in their menu. I see they say they sell a new charging port but I'm unable to disassemble the scooter to where I can get to the charging port. Closest USA repair shop, in another State.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Roger, We're so sorry to hear about your experience. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter and three months after Xmas and now it will not hold a charge. Not sure how to resolve this. My daughter f8nd it easy to use but when it did hold a charge, it would work for about an hour and shut down.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support

  • Rated 1 out of 5 stars

    Stopped working during First ride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 year old son Patiently waited for his Santa gift to charge and stopped working 30 min into his first ride. Called Segway, nothing they could do. Said to return to best buy. OUT OF STOCK. Son’s Christmas gift ruined!

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello we are so sorry to hear you had this experience we would like to take a closer look at what's going on. Could you please reach out to us at technicalsupport@segway.com thank you so much for you time!

  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Die really quickly malfunctioning parts save your money

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to write in. We appreciate your feedback. This information will be helpful. We apologize for any inconvenience this may have caused and we truly are very sorry you had this experience.

  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great E-scooter!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality scooter for pre-teens. Virtually nothing to assemble. Easy setup and a ton of fun!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought us a gift for my kids they absolutely loved it works great

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Goodoleboy69 - thank you for the review and glad your kids are enjoying their C2 Pro!

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Low Maintenance and Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it and it is solid and quality. We have been happy that it has required virtually no help from the parents since we received it. Its fast for a "kids" scooter, but I think it could be a bit faster. I wish you could control the lights from scooter, without using the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool scooter for 13yr old

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick up and my son loves it. He really enjoys being able to use his bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Amazing scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves music and scooters, this scooter brings both of those things together and adds lights that sync to the music for an extra added bonus. He couldn't be happier!!☺️ The quality shows.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Electric scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son loves it it only goes 12mph but perfect for around neighborhood.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Scooter review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her scooter rides it everyday ! Great purchase o must sayb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for 8 yo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old loves this scooter and I love that I can control it from my phone, if necessary. The t Registration and setup was easy and quick. It’s simple to charge. The placement of the brake handle and acceleration button is easily accessible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter itself is solid and I love that it has solid core tires. The braking is super touchy though. Best Buy fulfilled really quickly and got it to us in plenty of time for Christmas

    I would recommend this to a friend