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Customer reviews

Rating 4.8 out of 5 stars with 206 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the C2 Pro Kids Electric Scooter, highlighting its speed control, solid quality, and ease of use. Many appreciate the great battery life, lights, and perfect size. The operating range and easy assembly are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 206 reviews
  • Rated 5 out of 5 stars

    Happy Child!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids and safe. My child is enjoying so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and awesome customer service at the time of selection and purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Electric Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter. 11 year old granddaughter loves this with all its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great kids first e-scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall features for the price. Love that it has a throttle and a handbrake.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy gave me false information on warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I brought this scooter, I was told that the scooter cant be warrented by Bestbuy but it does got a year warrenty through the manufacturer. I asked 3 time to 3 different bestbuy employers and all 3 said it will be covered by the manufacturer if something was wrong i could return it through them. I brought 2 scooters one has a bad battery and the manufacturer told me that i cant return the scooter only covers repairs. Bestbuy you need to train your employees with better information because if i knew i couldnt return it then i would have never brought it. Really upset

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Wolverine - Our Segway C2 Pro provides a limited 1-year warranty. This was included in the box and you can find it online too. Please reach out to our team and we will do our best to help: technicalsupport@segway.com

      Thank you.

  • Rated 5 out of 5 stars

    Great Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstand first escooter for beginners! My daughter loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gif

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift idea for teen my son loves it. Great technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper fun !! Good, my son love!! Good price !!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best kid scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very impressed with speed or features. It should have a headlight for the price.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to write a review. We're sorry to hear about your experience as this C2 Pro does not work as you expected. At Segway-Ninebot we're committed to delivering high quality products and strive to meet the diverse needs of our customers by offering a wide range of scooters with various features and specifications. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
      Segway-Ninebot Customer Support

  • Rated 5 out of 5 stars

    Pk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and Great product. I recommend this product .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but doesn’t reach top speed other than that good for the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated in Michigan (USA.)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year warranty ends, then at 18 months the charging port fails. Not over used by my granddaughter. Just trying to get customer service on line is a mess, not even an option for (United States) in their menu. I see they say they sell a new charging port but I'm unable to disassemble the scooter to where I can get to the charging port. Closest USA repair shop, in another State.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Roger, We're so sorry to hear about your experience. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter and three months after Xmas and now it will not hold a charge. Not sure how to resolve this. My daughter f8nd it easy to use but when it did hold a charge, it would work for about an hour and shut down.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support

  • Rated 1 out of 5 stars

    Stopped working during First ride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 year old son Patiently waited for his Santa gift to charge and stopped working 30 min into his first ride. Called Segway, nothing they could do. Said to return to best buy. OUT OF STOCK. Son’s Christmas gift ruined!

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello we are so sorry to hear you had this experience we would like to take a closer look at what's going on. Could you please reach out to us at technicalsupport@segway.com thank you so much for you time!

  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Die really quickly malfunctioning parts save your money

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to write in. We appreciate your feedback. This information will be helpful. We apologize for any inconvenience this may have caused and we truly are very sorry you had this experience.

  • Rated 5 out of 5 stars

    Segway is the way

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this scooter! It’s fast and zippy enough to challenge him but not over the top yet where he can’t control it. Plus the quality of the product is top notch.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review on the Segway - C2 Pro Kids Electric Scooter w/7.5 mi Max Operating Range & 12.4 mph Max Speed - Black. We’re delighted to hear that your son is enjoying the scooter and that it provides the right balance of speed and control for him. It’s also wonderful to know you’re impressed with the quality of the product.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great E-scooter!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality scooter for pre-teens. Virtually nothing to assemble. Easy setup and a ton of fun!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Christmas Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for 9 and 11 year olds. They love it! I would absolutely purchase it again. Eleven year old stated it was an excellent ride.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for your wonderful review of the Segway C2 Pro Kids Electric Scooter. We’re delighted to hear that your 9‑ and 11‑year‑olds love it and that it’s become a favorite Christmas gift. With its 7.5‑mile range and 12.4 mph max speed, it’s designed to give kids a safe, fun, and exciting ride — and we’re thrilled it’s delivering just that.

      We truly appreciate your recommendation and are glad to know your children are enjoying their scooter. If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Low Maintenance and Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it and it is solid and quality. We have been happy that it has required virtually no help from the parents since we received it. Its fast for a "kids" scooter, but I think it could be a bit faster. I wish you could control the lights from scooter, without using the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool scooter for 13yr old

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick up and my son loves it. He really enjoys being able to use his bluetooth

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway C2 Pro Kids Electric Scooter. We’re delighted to hear your 13‑year‑old son loves it and that the easy pickup made the experience smooth for you. It’s wonderful to know he’s enjoying the Bluetooth feature — we design these scooters to be both fun and user‑friendly, so it’s great to see that shine through.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team