Customer Ratings & Reviews
- Model:
- AA.05.14.05.0001
- |
- SKU:
- 6583822
Customer reviews
Rating 4.6 out of 5 stars with 276 reviews
(276 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the E2 Pro Electric Scooter's overall performance, speed, and ride quality as major positives. The scooter is also praised for its portability, battery life, and lights. However, some customers have mentioned the scooter's weight as a potential drawback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
great scooter
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very smooth and powerful, fun to enjoy with family, we carry my 6 year old perfectly.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Cris,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it smooth, powerful, and fun to enjoy with your family. It’s wonderful that it’s been reliable enough to carry your 6‑year‑old comfortably, making your rides both enjoyable and convenient. Your feedback highlights the scooter’s strength and versatility for everyday use.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome scooter , fun to ride and easy to store away
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ash,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you find it awesome, fun to ride, and easy to store away. It’s wonderful to know the scooter’s design and performance have made it such a convenient and enjoyable part of your routine.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Scootin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast scooter. Acceleration is better than my Niu counterparts
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Cory,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear that you find it fast and appreciate its acceleration compared to your Niu counterparts. Your feedback highlights the scooter’s strong performance and smooth handling, making it a great choice for riders seeking speed and reliability.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 3 out of 5 stars
New kik
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whats the weight limit , me and my daughter have the same one but mine drains battery a lot quicker. She is 125, and im 200lbs. Is that normal??? Asking for a friend
I would recommend this to a friendBrand response from Official Segway Support
Posted .The Segway E2 Pro Electric Scooter has a maximum weight limit of about 220 lbs (100 kg). At higher rider weights, battery performance and range can decrease, so it’s normal that your scooter drains faster compared to your daughter’s lighter use.
Rated 5 out of 5 stars
Scooter is fun!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the scooter. Seems like it is of great quality
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Brady,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you love the scooter and find it to be of great quality. It’s wonderful to know it’s meeting your expectations and providing a fun riding experience. Your feedback means a lot to us.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It's very durable. And is easy to see at night.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear James,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you love it and that its durability and nighttime visibility have made your rides even more enjoyable and safe. Your feedback highlights the scooter’s thoughtful design and reliability, which is exactly what we strive to deliver.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability
Rated 5 out of 5 stars
Awesome ride
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for everything love it for fun or buisness
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Scott,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you find it perfect for everything — whether for fun or business. It’s wonderful knowing the scooter delivers both versatility and enjoyment, making it a reliable choice for different needs.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 3 out of 5 stars
Okay but could be better.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good scooter but if you use the lights it significantly lowers your distance before the battery dies. You csn tell its a quality product made by segway.
I would recommend this to a friendRated 5 out of 5 stars
Great NEW model of the Ninebot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new model. Kids live the turning signals and underneith LED lights. More features on the app with this model like the ability to assign a passcode to turn it on. I do with this model went faster and had a farther range.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Brando,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you love this new model and that the turning signals, underneath LED lights, and enhanced app features — like the passcode option — have been a hit with your kids. Your feedback about speed and range is very valuable, and we’ll keep it in mind as we continue to improve future models.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Very impressive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never owned an electric scooter but glad i made this purchase. I initially bought this for myself to rode through trails around my area. But, I use it also to spend time with my girls when they want to ride their bikes. I know I am years late to the electric scooter world but so glad I arrived.
I would recommend this to a friendRated 5 out of 5 stars
Excellent performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance for the price. The ride feels stable and powerful throughout.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi JanardhanB - thank you very much for the review! Enjoy that new #segwaysmile
Rated 5 out of 5 stars
Segway makes great scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my teenage grandson's birthday and he absolutely loves it!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for your review! We're so glad your grandson is enjoying his birthday gift, sounds like it was a hit. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
- Pros mentioned:Speed
Rated 3 out of 5 stars
Scooter with a stupid app
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s what you would expect, a scooter that goes sorta quick, great for trails. Kinda hard to figure out how to set it up.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Koby,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear you enjoy its speed and find it great for trails. We understand setup can sometimes feel tricky, and we appreciate your feedback about the app experience — insights like yours help us improve usability for all riders.
If you’d like assistance with setup or app features, our Segway Customer Support team is happy to help at technicalsupport@segway.com or by phone at 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 3 out of 5 stars
Segway ninebot e2 review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a well built scooter but the stats are not at all correct most miles you will get is about 18m
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We appreciate your honest feedback noting that while the scooter feels well‑built, the actual mileage you’re experiencing is closer to 18 miles rather than the stated maximum range. Real‑world performance can vary depending on rider weight, terrain, speed, and riding style, but your input is important in helping us understand customer experiences.
Since your review was marked at 3 stars, we’d like to learn more and assist you directly. Please contact our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929) so we can review your case and ensure you’re getting the best possible performance from your scooter.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great electric scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of fun for the whole family! My son and wife love riding it around our property.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that it’s been lots of fun for your whole family and that your son and wife enjoy riding it around your property. Knowing it brings joy and smooth performance for multiple riders is exactly what we strive for.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Stolen Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT WAS STOLEN WITHIN 2 WEEKS SO WHO KNOWS. MY SON SEEMED TO LOVE IT FOR COLLEGE BUT IT CAN BE STOLEN TOO EASILY.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Kimberly,
We’re truly sorry to hear that your Segway E2 Pro Electric Scooter was stolen so soon after purchase. We understand how frustrating and disappointing this must be, especially since your son enjoyed using it for college. Your experience highlights the importance of security, and we empathize with the difficulty of losing something valuable so quickly.
If you’d like assistance with security recommendations or have questions about replacement parts and support, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Best value for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second e-scooter, first was Xiaomi, now this one, I like that it has built in Apple Find My, and app feels better as well, it has a lot of torque
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Koss,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear you find it the best value for the money and that the upgrade from your Xiaomi scooter has been a positive experience. It’s great to know you appreciate the built‑in Apple Find My feature, the improved app experience, and the strong torque — all designed to make riding more convenient and enjoyable.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my daughter to use at college, and she loves it.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that your daughter is enjoying it at college—it’s wonderful to know it’s providing her with a reliable and fun way to get around campus.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Great performance (on full battery)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter has gotten me around campus without too much hassle, although you will have to charge nightly or else you'll lose signifcant power. For most people, this is probably okay, but if you're on the heavier side or want to double up, it can struggle or fail to get up hills.
I would recommend this to a friendRated 4 out of 5 stars
Good Scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter works well, charge quickly, but it does not get the stated range. It is a sturdy scooter and has not had any issues. I got it on sale and at the sale price I think it is a good value.
I would recommend this to a friend