Customer Ratings & Reviews
- Model:
- AA.05.14.05.0001
- |
- SKU:
- 6583822
Customer reviews
Rating 4.6 out of 5 stars with 317 reviews
(317 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, speed, and impressive battery life. They also appreciate its portability, range, and the added feature of lights. However, a minor concern for some customers is its weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have to say pretty good scooter if you live in the city!!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Justin,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you love it and find it a great fit for city living. It’s wonderful to know the scooter’s performance and convenience are meeting your expectations and making your rides enjoyable.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great scooter and iPhone App
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter design and structure seems very well made, and with a great app interface. The app is very useful with useful settings, to mention the apple’s find my device, locking and gps tracking, and energy stats. I’m a heavy person and it handled well going uphill.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Clever,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear you find the design and structure well‑made, and that the app interface adds so much value with features like Find My Device, locking, GPS tracking, and energy stats. It’s great to know the scooter handled uphill riding smoothly even with heavier weight — that’s exactly the kind of reliability we aim for.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Lights
Rated 5 out of 5 stars
Scooter is everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother loves his scooter. I love they have the lights for the night time.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Daya,
Thank you for sharing your feedback on the Segway E2 Pro Electric Scooter. We’re delighted to hear that your brother loves his scooter and that you appreciate the built‑in lights for nighttime riding. It’s wonderful to know the scooter is delivering both enjoyment and safety features.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway E2 Pro -its amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im 63 years old and i bought this scooter for myself not know if i would enjoy it. Its the best purchase i have dont in a lo g time. I road it all around south beach with my grandso . Its an amazing feeling. I feel free. Love it.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Lourdes, We're so glad to hear that you're loving your E2 Pro. It's a really fun ride and the perfect choice to take with your grandson! We hope it's the beginning of many great memories and happy riding!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great scooter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great E-Scooter for the price, I got it to go to work and back and also commute sometimes and it does that fantastically.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Zechariah,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it’s been a fantastic option for commuting to work and back, as well as for other trips. It’s wonderful to know the scooter’s performance and value are meeting your expectations and making your rides easier and more enjoyable.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
E2 Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for daily use and excellent quality but carry is little bit tough
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear VenkataG,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it excellent for daily use and appreciate its quality. It’s wonderful to know the scooter has been reliable and well‑suited for your routine.
We also appreciate your feedback about carrying the scooter being a bit tough. Portability can be a challenge with sturdier models, and your input helps us understand how riders experience this aspect in everyday use.
If you’d like tips for easier carrying or handling, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be glad to assist you.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Travel Pal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter checks every box. We purchased two and have taken them everywhere. Battery last long, lights are bright, and it rides smooth.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway E2 Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product and a great scooter to use both for casual riding and distance riding
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Dallin,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you find it an outstanding product and that it’s serving you well for both casual rides and longer distance trips. It’s wonderful to know the scooter’s versatility and performance are meeting your expectations.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty awesome scooter my son loves it! It’s a blast to ride and goes pretty fast
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that your son loves it and that it’s been such a blast to ride. It’s great to know the scooter’s speed and performance are making the experience fun and exciting.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Reliable scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful scooter. It has been very reliable so far.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Wilson,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear you find it powerful and reliable — those are exactly the qualities we aim to deliver for a smooth and confident ride. It’s great to know the scooter has been meeting your expectations so far.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability
Rated 5 out of 5 stars
Great item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter easy to operate and easy too install
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so glad to hear that you're loving the E2 Pro. Thank you for sharing your feedback with us and keep on adventuring!
Rated 5 out of 5 stars
Loved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I We loved this skateboard my wife likes that for run in the park
I would recommend this to a friendRated 5 out of 5 stars
I got thus for my son for his birthday
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We all love it. He rides it everywhee. I even be riding my 4 yeae old on it n she likes it. Now my 11 year old wants one for her birthday so we will be getting another one in a few months.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear your son is enjoying his birthday gift and riding it everywhere — that’s exactly the kind of fun and freedom we hope to bring! It’s wonderful to know even your 4‑year‑old enjoys riding along, and that your 11‑year‑old is already asking for one too. We’re thrilled the scooter has become such a hit in your family.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
River C 2912 Palmetto Cir
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I want to shop, I find Best Buy the most suitable for that. Everything is guaranteed and the treatment is good and comfortable. Ilook forward to visiting them every time.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Mohammed, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Best gift ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever gift for my 13 year old girl, age top speed and safe eith the accompanying helmet
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Manuel,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it was the best gift ever for your 13‑year‑old daughter! It’s wonderful to know she’s enjoying the scooter and that the speed feels safe, especially with the added protection of the accompanying helmet. Safety and fun are exactly what we aim to deliver.
If you ever have questions or need assistance with the scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Ride Out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never win anything from Best Buy I need to get a couple
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear you’re interested in getting more scooters and that you’re enjoying the ride experience. It’s wonderful to know the scooter is delivering on comfort and convenience for you.
If you’d like guidance on choosing additional models or have questions about features, our Segway Customer Support team is happy to help. You can reach us at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway e2 pro
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Very fun and dependable. Bought 2 more after this one
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Jim, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!
Rated 1 out of 5 stars
Major flaw
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main control wire got pinched and broke so easily the first time I folded my scooter. My wife has a fifth wheel half the cost and it’s literally impossible to do that. Then you would expect it to be an easy fix.. not a chance! Very disappointed and will not be buying Segway again.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Craig,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re sorry to hear about the issue you experienced with the control wire when folding your scooter and understand how frustrating that must have been, especially when comparing it to other models. Your feedback is very important to us, and we regret that the product did not meet your expectations.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 3 out of 5 stars
Segway 15 mph thing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow. Not practical cuz it takes too long to get anywhere.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Gabriel,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We appreciate your honest feedback and understand that speed can be an important factor depending on your needs. While the E2 Pro is designed for safe, reliable commuting with a balance of speed and range, we recognize it may feel slower compared to higher‑performance models.
If you’re looking for faster options, Segway offers scooters like the Max G2 or Max G3, which provide higher top speeds and longer ranges. Our team would be happy to help you explore models that better fit your expectations. Please feel free to reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Excellent Commuter Scooter!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Segway E2 Pro for my daily commute, and it has been fantastic. The 18.6 MPH speed is perfect for city streets, and the range is plenty to get me to work and back without worrying about charging. A massive bonus is the Apple Find My integration—it gives me huge peace of mind knowing I can track it if needed. It rides smoothly and feels very solid.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear ABELR,Thank you for sharing your review on the Segway - E2 Pro Electric Scooter. We are thrilled to hear that the scooter has been fantastic for your daily commute, and that you are enjoying the perfect city speed, reliable range, smooth ride, and the extra peace of mind provided by the Apple Find My integration.If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.Best regards,Segway Customer Support Team