Customer Ratings & Reviews
- Model:
- AA.05.14.05.0001
- |
- SKU:
- 6583822
Customer reviews
Rating 4.6 out of 5 stars with 317 reviews
(317 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, speed, and impressive battery life. They also appreciate its portability, range, and the added feature of lights. However, a minor concern for some customers is its weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Overall performance, Speed
Rated 5 out of 5 stars
Great Performance and Reliability — Worth the Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter we purchased has turned out to be excellent. It’s very fast, stable, and reliable, and the battery life is sufficient for our needs. It’s also easy to charge. One thing we did notice is that it takes a bit longer than expected to fully recharge, but overall, it has been a great purchase.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Mauricio,
Thank you for sharing your 5‑star review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that it has proven to be fast, stable, and reliable, with battery life that meets your needs. It’s great to know that charging is easy, even if it takes a bit longer than expected to fully recharge. Your feedback means a lot to us and reinforces our commitment to delivering scooters that combine performance, convenience, and everyday practicality.
If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Very satisfied, excellent scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scooter as my weight is 70kgs and its best for me and maximize the miles use too & battery at the same time.. i thought 18.6 is too low for speed but no.. its perfect as scooters could ne risky sometimes.. this scooter is perfect blend of not too slow or not too much of a thrill speed. Because while scooting u need to be extra careful on even cycle/bike lanes.. i love this scooter.. like a stallion fit & strong.. plus i got it on installments it was quick online it helped.. my roommate bought it to after my purchase
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear ShraddhaT,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that it has been a perfect fit for you, balancing speed and safety while maximizing mileage and battery efficiency. It’s wonderful to know that you find the 18.6 mph speed ideal — not too slow, yet safe enough for careful riding on bike and cycle lanes.
We appreciate your description of the scooter as “fit & strong like a stallion,” and we’re glad the installment purchase process was smooth and convenient for you. It’s also great to hear that your positive experience inspired your roommate to get one too!
Your feedback highlights exactly what makes the E2 Pro special — reliable performance, thoughtful speed balance, and commuter‑friendly design.
If you have any questions or need assistance with your E2 Pro, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Overall performance, Speed
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, long battery life, easy to handle, good speed.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear DORAS,
Thank you for sharing your feedback on the Segway E2 Pro Electric Scooter. We’re glad to hear that you find the scooter’s battery life impressive, easy handling convenient, and speed satisfying for your rides.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Find and Effective Transport.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Love it!!! I’m older and yet still young and adventurous. I was a bit intimidated but was able to step on with with ease. One ride around the block and I was a pro. Very fast and efficient . Speed adjust down hill to not go over forty for control of the ride but your still able to go really fast and up hill at the max weight I still continue up very steady on really steep hills. Iv road about nine miles at the max weight. Which is the outer city to the inner city with ease and great control of the steering. The lights works well at night adults and kids love the effects of the light. It’s fancy and well lit for safety and a nice sound to brig. Attention to the blinkers for a safe turn. I’m also a great height so your seen on the side walk , bike trails and the road with no concern. suggest to charge for a while after a long distance but over all you can definitely scales a ton more f street blocks on a full battery it last pretty long on max speed. Eco will grand you more time . Amazing purchase trust me. The weight loss a a bit much but only with tons of stairs it’s still durable.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Leah,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. Your detailed experience after riding it around the city is fantastic to hear. We’re thrilled that you found it easy to step on and ride confidently, even as a first‑time user. It’s great to know the scooter performs well uphill at max weight, adjusts speed downhill for safety, and provides steady control with reliable steering.
Your feedback highlights exactly what makes the E2 Pro stand out — efficient commuting range, responsive lights and blinkers for safety, and durable design that supports riders across sidewalks, bike trails, and roads. We appreciate your note on charging after long distances and agree that eco mode is the best way to extend battery life.
If you ever need assistance with your E2 Pro or have questions about its features, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
Segway(ninebot) review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a wonderful, exciting and beyond amazing product. I love it and its so much fun and gets me all around and gets me anywhere i need to get to and at anytime..Great battery life and am able to ride for long periods of time , days up to a week or more without having to charge.... I'm so ecststic and pleased with my segway(nine bot) .. I feel very safe anytime I'm out riding and all the extra features makes it a plus..I'd definitely recommend it to others and couldn't ask for a better product...Thank you Segway and look forward to getting up everyday and going out to explre the world and seeing the world we are blessed to live in and be apart of....I also wouldn't ask for a better team to be apart of...Thanks again.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing such an enthusiastic and heartfelt review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear how much joy it brings you, from the long battery life and smooth rides to the safety and premium features that enhance your experience. It’s wonderful to know the scooter has become part of your daily adventures and exploration.
Your excitement and recommendation mean a great deal to us, and we’re honored to be part of your journey.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life
Rated 4 out of 5 stars
Great Daily Commuter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our son to commute to and from school. Max speed is plenty. It lasts a couple days without charging. Struggles with hills. Luckily there are no hills if he is just using it to commute to and from school. For the price, expected it to be able to handle hills better. Also, the bottom lights are stuck on, we've tried all the resets to get them to turn off. We can't even change the light settings.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re glad to hear that it’s been a reliable daily commuter for your son, with plenty of speed and battery life for school trips. At the same time, we understand your concerns about hill performance and the issue with the bottom lights staying on despite reset attempts.
Your feedback is very important to us, and we’d like to help resolve the light settings problem and ensure your scooter is working as intended. Please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to assist with troubleshooting and warranty service if needed.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Segway Scooter E2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter exceeded my expectations. It’s quick, comfortable to ride, and feels like it’s built well. Setup was easy and it’s been a lot of fun to use. Definitely worth it.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Josh,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re thrilled to hear that it exceeded your expectations and that you find it quick, comfortable, and well‑built. It’s wonderful to know the setup was easy and that it’s been a lot of fun to ride — exactly the kind of experience we aim to deliver.
Your feedback highlights what makes the E2 Pro special — reliable performance, sturdy design, and rider‑friendly features that make commuting both efficient and enjoyable.
If you have any questions or need assistance with your E2 Pro, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Portability
Rated 5 out of 5 stars
Scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Scooter is a fantastic choice that i made for my son. Its sleek design, combined with durable materials, ensures both style and longevity. The scooter offers a smooth ride, thanks to its suspension system and sturdy tires, making it easy to navigate through city streets or rougher paths. With a powerful motor, it achieves impressive speeds while maintaining excellent battery life, offering up to 20 miles on a single charge. The foldable design adds convenience, making storage and transport hassle-free. Safety features like responsive brakes and bright LED lights enhance overall reliability.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hello Angela, thank you for your review of the Segway E2 Pro. We’re glad it’s been a fantastic choice with style, durability, and smooth performance. If you ever need any assistance, please reach out at technicalsupport@segway.com.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little scooter has a good couple hours on battery, I tend to get the full 20 mile range as advertised even in sport mode. Definitely a good buy
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Joshua,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you’re getting the full 20‑mile range as advertised, even in Sport mode, and that the battery provides a couple of hours of reliable riding. It’s wonderful to know the scooter has been a great buy and is delivering both performance and convenience for your daily use.
Your feedback highlights exactly what makes the E2 Pro stand out — efficient battery life, dependable range, and enjoyable riding experience that makes commuting or leisure rides smooth and fun.
If you have any questions or need assistance with your E2 Pro, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, SpeedCons mentioned:Weight
Rated 5 out of 5 stars
Fast scooter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg this scooter is amazingly fast and it has lock mode and it does fold, the only thing it is heavy that it will weight u down when wanting to carry it but there is also an app that has many benefits to it too
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Melannie,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you’re impressed with its speed and that you’re enjoying features like the lock mode, folding design, and companion app benefits. It’s great to know the scooter is delivering such an exciting and secure riding experience.
We appreciate your note about the scooter’s weight when carrying it — feedback like this helps us better understand how riders use their scooters day‑to‑day.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m extremely satisfied with this scooter! I liked it so much that after buying the first one, I ended up purchasing two more. The quality is excellent, the speed is very good, and everything works perfectly. It feels solid, reliable, and well made. Overall, a great product and a great experience. I highly recommend it to everyone!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Cristiano,
Thank you for sharing your enthusiastic review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you were so satisfied with your first purchase that you decided to buy two more! It’s wonderful to know the scooter’s excellent quality, solid build, and reliable performance have impressed you. Your recommendation means a lot, and we’re glad the E2 Pro has provided such a great experience.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Great scooter.....im impressed...catch it on sale.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter,does 19mph..im 200lbs..comfy grips,nice long platform.tires give cushiony ride...i recommend...segway good quality build.not to heavy..
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you’re impressed with its performance and features. It’s great to know the scooter reaches 19 mph even at 200 lbs, offers comfy grips, a long platform, and cushioned tires for a smooth ride. Your recommendation and comments on Segway’s quality build mean a lot to us.
We’re thrilled that the E2 Pro has provided you with a reliable, enjoyable commuting experience and that you found even more value catching it on sale.
If you have any questions or need assistance with your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great Scooter for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new scooter.This scooter is great for short errands around town. The 10 inch tires make all the difference in the world and give an extremely smooth ride. A little more expensive than an average scooter, but definately worth the price. The range is great and its a lot of fun to use. Would strongly recommend.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Maureen,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you love your new scooter and find it perfect for short errands around town. It’s wonderful to know the 10‑inch tires make such a big difference in providing an extremely smooth ride, and that the range and overall fun factor have exceeded your expectations.
Your feedback highlights exactly what makes the E2 Pro stand out — commuter‑friendly design, reliable performance, and comfort that makes it worth the investment.
If you ever need assistance with your E2 Pro or have questions about its features, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Lights, Overall performance, Speed
Rated 5 out of 5 stars
Fun Scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun, and Durable, Pretty Quick as well, Like that it has Lights
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Robert,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it fun, durable, and quick, with the added convenience of built‑in lights. Your feedback highlights the scooter’s balance of performance and safety features, making it a great choice for enjoyable everyday rides.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
all around great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great all around performance. quality built. easy to use
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear KERRYP,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it great all around, with strong performance, quality construction, and ease of use. It’s wonderful to know the E2 Pro has met your expectations and provided a smooth, reliable commuting experience.
Your feedback highlights exactly what makes the E2 Pro stand out — commuter‑friendly design, dependable build quality, and intuitive features that make riding simple and enjoyable.
If you have any questions or need assistance with your E2 Pro, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Fast and solid build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son and he loves it! A huge step above the gotraxx he had. It has blinkers that are bright, multicolor LEDS underneath and is pretty fast. I told him to be careful on it. Battery life is pretty good and charges fast. Really good quality build as well.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that your son loves it and that it’s a big step up from his previous scooter. It’s great to know the bright blinkers, multicolor LEDs, and solid speed are adding to the experience, while the strong battery life and quick charging make it even more convenient. We’re also glad you find the overall build quality impressive and reliable.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Very durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed is great, very durable, and very Sturdy 10/10 would but again
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Cameron,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find the speed great and the scooter very durable and sturdy. Your 5‑star feedback and “10/10 would buy again” endorsement mean a lot, and we’re thrilled this scooter has lived up to your expectations.
If you have any questions or need assistance with your E2 Pro, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Great E-Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great value scooter. does what it says, no issues and i ride this thing around in Gilbert AZ for fun constantly. Great suspension, speed, LED lights are nice, brake light and headlight are good safety measures. Easy to charge, easy app to operate, easy ride. Great product.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi MosesM - we think you are GREAT for providing us this feedback! Thank you!!! Enjoy your new scooter.
- Pros mentioned:Overall performanceCons mentioned:Weight
Rated 5 out of 5 stars
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 11 year old daughter has loved this. It was her favorite Christmas present she received she said!! Very durable and not too heavy for her to get in and out of our home:)
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ashley,
Thank you for your 5‑star review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it was your daughter’s favorite Christmas present and that she’s been enjoying it so much. It’s wonderful to know the scooter’s durability and lightweight design make it easy for her to handle around your home.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Super Nice Scooter without Broke you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast & easy to use, Im 200 Lbs and going 18mph, excellente price, practicly ensamble.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it fast, easy to use, and a great value for the price. It’s wonderful to know that even at 200 lbs you’re able to reach 18 mph comfortably, and that the scooter’s assembly was simple and practical.
Your enthusiastic feedback means a lot to us, and we’re thrilled that the E2 Pro has provided you with a smooth and enjoyable riding experience.
If you have any questions or need assistance with your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team