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Customer Ratings & Reviews

$499.99
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The comparable value is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 275 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the E2 Pro Electric Scooter's overall performance, speed, and ride quality as major positives. The scooter is also praised for its portability, battery life, and lights. However, some customers have mentioned the scooter's weight as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 275 reviews
  • Pros mentioned:
    Battery life, Ride quality

    Rated 5 out of 5 stars

    Excellent on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and lighting. Fun to ride. Some people have been getting flukes based on reviews but mine was very well made, easy to assemble and kick off.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you’re enjoying the great battery life, lighting, and overall fun ride. It’s wonderful to know your scooter was well‑made, easy to assemble, and ready to go right out of the box. Your feedback reassures future riders that the E2 Pro delivers both quality and reliability.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Good but slow.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the scooter out in 3 different weather conditions. The battery drained to 30% in extreme cold after 4.5 miles. On a rainy, and cold day, the battery drained to 65%. On a clear dry day, the battery drained just 1 bar. The top speed was 12 mph. Traction was excellent. Cruise control seemed to drain my battery faster. Overall, the scooter worked well. I wish the scooter was a little bit faster. The weight makes it rasy to carry and the size makes it easy to store in my SUV.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We’re so happy to hear that you enjoyed your purchase! Don’t forget to check out our latest products—we’d love to serve you again!

  • Pros mentioned:
    Battery life, Ride quality

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Segway E2 Pro is a fantastic scooter for short commutes. It feels very sturdy while riding, and the battery life is impressive for its size. The acceleration is smooth, making it a very fun way to get around the city.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Yolber,

      Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that it has been a fantastic option for your short commutes, offering sturdy performance, impressive battery life, and smooth acceleration. It’s wonderful to know you’re enjoying the fun and convenience it brings to city travel.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Portability, Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Fast scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this scooter is amazingly fast and it has lock mode and it does fold, the only thing it is heavy that it will weight u down when wanting to carry it but there is also an app that has many benefits to it too

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Melannie,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you’re impressed with its speed and that you’re enjoying features like the lock mode, folding design, and companion app benefits. It’s great to know the scooter is delivering such an exciting and secure riding experience.

      We appreciate your note about the scooter’s weight when carrying it — feedback like this helps us better understand how riders use their scooters day‑to‑day.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fun Scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun, and Durable, Pretty Quick as well, Like that it has Lights

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Robert,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it fun, durable, and quick, with the added convenience of built‑in lights. Your feedback highlights the scooter’s balance of performance and safety features, making it a great choice for enjoyable everyday rides.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old daughter has loved this. It was her favorite Christmas present she received she said!! Very durable and not too heavy for her to get in and out of our home:)

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Ashley,

      Thank you for your 5‑star review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it was your daughter’s favorite Christmas present and that she’s been enjoying it so much. It’s wonderful to know the scooter’s durability and lightweight design make it easy for her to handle around your home.

      If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Portability, Ride quality

    Rated 5 out of 5 stars

    First scooter, lots of fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife and the first scooter we've both ever had. Will be used 100% in a neighborhood. Very easy to pair with the app and start riding. Has a premium feel and a very smooth riding experience. I'm 200lbs and takes me uphill no problem.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear CodesSA,

      Thank you for sharing your experience with the Segway E2 Pro Electric Scooter. We’re delighted to hear that it’s been such a fun first scooter for both you and your wife, and that it delivers a smooth, premium ride in your neighborhood. It’s great to know the scooter handles uphill rides with ease and pairs effortlessly with the app for a seamless start.

      If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Fast little Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy this was to get out of the box and go. We love to go riding around the neighborhoods and the edition of the reflective lights and led make riding so much safer. Battery life compared to the E2 Plus is excellent.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear how easy it was to set up right out of the box and that you’re enjoying rides around the neighborhood. It’s wonderful to know the reflective lights and LED features are adding extra safety, and that the battery life stands out compared to the E2 Plus. Your feedback highlights exactly what makes the E2 Pro such a reliable choice.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance, Ride quality

    Rated 5 out of 5 stars

    scooter heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son uses this scooter to get around on campus, then scooter is well constructed and very reliable

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Stephanie,

      Thank you for your review of the Segway E2 Pro Electric Scooter w/21.7 miles Max Operating Range & 18.6 mph Max Speed – Black. We’re delighted to hear that your son is finding it reliable and well‑constructed for getting around campus.

      If you ever have questions or need assistance with the scooter, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Fast electronic scooter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy riding my scooter it lasts me awhile with the battery. And it’s pretty fast too for the price I would definitely recommend

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Sam,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you enjoy riding it and that the battery life and speed meet your expectations. Your recommendation highlights the scooter’s great value and performance, making it a reliable choice for everyday use.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Best scooter ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my brothers birthday. He absolutely loves it!! it is the perfect weight, perfect size to fold up and take anywhere and super fast. 10/10

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear MoniqueO,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear that your brother absolutely loves it and that it made the perfect birthday gift. It’s wonderful to know you found it lightweight, easy to fold and carry, and impressively fast. Your 10/10 rating means a lot to us!

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Portability, Ride quality

    Rated 4 out of 5 stars

    Segway E2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for quick transportation very sturdy but slow for charging after rides

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Rosalyn,

      Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it sturdy and reliable for quick transportation. We also appreciate your feedback regarding charging time after rides. Your input is valuable, and we’ll make sure it is shared with our product team as we continue to improve our scooters.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Solid choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for teens and older. Holds a long charge and is fast.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Joane,

      Thank you for your 5‑star review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it perfect for teens and older riders, with a long‑lasting charge and impressive speed. Your feedback highlights exactly what makes this scooter such a solid choice for everyday fun and convenience.

      If you ever have questions or need assistance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Electric scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great scooter that provides some independence to someone who doesn’t drive, easy to assemble. Brakes work great as well as the lights, turn singles can be handy if on a bike path. Charges easily and better last a long time. Definitely would recommend

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Marriah,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that it’s been a great solution for providing independence, especially for someone who doesn’t drive. It’s wonderful to know you found it easy to assemble and that the brakes, lights, and turn signals are working well for your rides. Your feedback about charging and battery life is also encouraging, and we’re glad you’d recommend it.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Speed

    Rated 4 out of 5 stars

    Great entry level scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that this is a great value for the money. You get a very well known brand, smart phone app to control all features, Apple Find My support and more. Speed is good for a first scooter and range is pretty decent. I’m 220 and max out the speed every time i ride, and i got 20 miles on it before needing to charge. Very light weight, easy to throw in the trunk of our Lexus sadan if we want to go somewhere to ride. Lots of fun!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Andrew, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very easy to manouver and carry

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Guillermo,

      Thank you for your 5‑star review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it excellent, easy to maneuver, and convenient to carry. Your feedback highlights the scooter’s versatility and portability, which are key features we’re proud to deliver.

      If you ever have questions or need assistance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Segway Ninebot Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Nice Scooter. Nice Performance, Speed and decent Range, and the lights are really cool too.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Joseph. We're so happy to hear that you enjoyed our E2 Pro! Your support means the world to us, and we look forward to serving you again!

  • Rated 5 out of 5 stars

    Very satisfied, excellent scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this scooter as my weight is 70kgs and its best for me and maximize the miles use too & battery at the same time.. i thought 18.6 is too low for speed but no.. its perfect as scooters could ne risky sometimes.. this scooter is perfect blend of not too slow or not too much of a thrill speed. Because while scooting u need to be extra careful on even cycle/bike lanes.. i love this scooter.. like a stallion fit & strong.. plus i got it on installments it was quick online it helped.. my roommate bought it to after my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Ride quality

    Rated 5 out of 5 stars

    Perfect for the kiddos !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality ev scooter perfect for riding around the neighborhood!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that it’s been the perfect fit for the kids and that the quality and performance make it great for riding around the neighborhood. It’s wonderful to know the scooter is bringing both fun and reliability to your family.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Segway Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic scooter overall! Good speed and the battery life is far better than expected.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your feedback on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it fantastic overall, with good speed and battery life exceeding your expectations. It’s wonderful to know the scooter has provided such a positive riding experience.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team