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Customer Ratings & Reviews

$499.99
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The comparable value is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 275 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the E2 Pro Electric Scooter's overall performance, speed, and ride quality as major positives. The scooter is also praised for its portability, battery life, and lights. However, some customers have mentioned the scooter's weight as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 275 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    GREAT COLLEGE SCOOTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SCOOTER FOR THE PROCE. MY DAUGHTER LOVES THIS SCOOTER TO GET AROUND TO HER CLASSES

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Grace, thank you for your review of the Segway E2 Pro Electric Scooter. We’re glad to hear your daughter is enjoying it and finding it helpful for getting to her classes. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding, Segway‑Ninebot Customer Support.

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Mr. Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Ride, absoludly recomended, Very Fast. Have a light underneat, looking Good.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Fredy, thank you for your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you’re enjoying the fast ride and appreciate the stylish light design. At Segway‑Ninebot, we’re committed to delivering both performance and quality. Happy Riding, Segway‑Ninebot Customer Support.

  • Rated 4 out of 5 stars

    Great Daily Commuter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our son to commute to and from school. Max speed is plenty. It lasts a couple days without charging. Struggles with hills. Luckily there are no hills if he is just using it to commute to and from school. For the price, expected it to be able to handle hills better. Also, the bottom lights are stuck on, we've tried all the resets to get them to turn off. We can't even change the light settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it and super reliable. Easy to assemble and instructions were clear to understand.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Gloria,

      Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that your kids love it and that you find it super reliable. It’s great to know the assembly was easy and that the instructions were clear to follow. Your feedback means a lot to us and helps inspire confidence in other families considering the E2 Pro.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Commute in town.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this option for getting to and from work. Glad I did my research cause with the hills and at speed I can get about 6 miles from a full charge. Acceleration is smooth and it works great, specially in the first 50% of the charge. Last 30% it has to work harder and slower.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your feedback! We’re delighted to hear that your E2 Pro is serving you well for your commute, especially on hills. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy learning, alerts when updates are needed. Lights under the bottom are a plus!! Overall great buy!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear you found it easy to learn, appreciate the helpful alerts for updates, and enjoy the added touch of lights under the bottom — those details are designed to make riding both fun and practical. It’s wonderful to know you consider it an overall great buy!

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Unknown

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad that it kind of fun to ride on scooter. Save gas from cars if not want to drive.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Juan,

      Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it fun to ride and appreciate how it helps save gas by offering an alternative to driving. It’s wonderful to know the scooter is providing both enjoyment and convenience in your daily transportation.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Boiseans On The Move!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gosh! What fun for us - and we are in our mid-70’s. I had no luck talking grandsons into this friend friendly mode of transportation but It was me that wanted them. So we bought two scooters just before Christmas. (Who would want to ride alone). Since we don’t have snow on the ground in Boise, Idaho they help us get some fresh air albeit cold outside. They will be perfect transportation for when we get our little motor home out of the shop. Looking forward to a fun summer! We are confident that we got safe and quality scooters to use on our adventures!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your wonderful story and review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear how much fun you’re having with them, especially making it a shared adventure by purchasing two scooters. It’s inspiring to know they’re helping you enjoy fresh air in Boise and will be the perfect companion for your motor home trips this summer. Your confidence in their safety and quality means a lot to us, and we’re proud to be part of your adventures.

      If you ever have questions or need assistance with your scooters, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome scooter simble to use long battery life and goes decent enough speed

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear you find it awesome, simple to use, with a long battery life and a speed that feels just right for your rides. It’s wonderful to know the scooter is delivering both convenience and performance.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my scooter. Love the lighting and battery is good enough for couple days before charging again.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jerome,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear how much you love it and that the lighting features and battery life are working well for your needs. It’s great to know the charge lasts you a couple of days before needing to recharge — that kind of reliability makes everyday riding much more convenient.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Great Performance and Reliability — Worth the Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter we purchased has turned out to be excellent. It’s very fast, stable, and reliable, and the battery life is sufficient for our needs. It’s also easy to charge. One thing we did notice is that it takes a bit longer than expected to fully recharge, but overall, it has been a great purchase.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Mauricio,

      Thank you for sharing your 5‑star review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that it has proven to be fast, stable, and reliable, with battery life that meets your needs. It’s great to know that charging is easy, even if it takes a bit longer than expected to fully recharge. Your feedback means a lot to us and reinforces our commitment to delivering scooters that combine performance, convenience, and everyday practicality.

      If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance, Ride quality

    Rated 5 out of 5 stars

    Best family scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love this gift, we enjoyed riding it as well

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear your daughter loved receiving it as a gift and that you’ve enjoyed riding it together as a family. It’s wonderful to know the scooter is bringing both fun and practicality into your household.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my 16 year old son and he absolutely loves it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear MaximusRyu,

      Thank you for sharing your review on the Segway - E2 Pro Electric Scooter w/21.7 miles Max Operating Range & 18.6 mph Max Speed - Black. We’re delighted to hear that your 16‑year‑old son is enjoying his scooter and that it’s been such a great fit. Feedback like yours helps us know our products are bringing joy and convenience to riders.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and reliable. In love.! Easy to use and charges real quick!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Samantha,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you found the setup easy and that the scooter has proven to be reliable and quick to charge. It’s wonderful to know you’re enjoying how simple it is to use and that it’s delivering a smooth, dependable riding experience.

      Your enthusiasm means a lot — reliability and convenience are exactly what we strive to provide with the E2 Pro.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Good scooter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scooter but if you use the lights it significantly lowers your distance before the battery dies. You cn tell its a quality product made by segway.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Marvin,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear you recognize it as a quality product and appreciate its performance. Your observation about the lights affecting battery range is valuable feedback, and we appreciate you pointing it out for other riders to consider.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased for my son and he loves it. Still fairly new since we just bought this about a month ago or so. Overall we are happy with the purchase and this is helping my son get to and from work without being stuck too long in the heat. Since we live in the Phoenix area aka the valley of the Sun we are pleased with this purchase.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Krystal,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re so glad to hear your son is loving it and that it’s already making a difference in his daily commute. It’s wonderful to know the scooter is helping him get to and from work more comfortably, especially in the Phoenix heat — that’s exactly the kind of convenience and reliability we aim to provide. We’re delighted you’re happy with the purchase and that it’s proving to be a great fit for your family.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Segway Ninebot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, super smooth ride. My 10 year old son loves it. The headlight is very bright. My wife and i love riding it to.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Nicholas,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear you and your family are enjoying it together — from your son loving the smooth, fast ride to you and your wife appreciating the bright headlight and overall performance. It’s wonderful to know the scooter has become a fun experience for the whole family.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Dont forget a helmet! Super easy. For me, i like to ride like its a snowboard haha. Goes pretty quick. Decent battery life too even in sport mode.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues at all, overall a good purchase.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Matt,

      Thank you for your 5‑star review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that it’s working great for you and that you’ve had no issues. Your feedback reinforces the scooter’s reliability and makes us proud to know it’s been a good purchase.

      If you ever have questions or need assistance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for getting around.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing to get around the neighborhood. It's pretty fast but not too fast. Feels safe with all the lights for using it at night.

    I would recommend this to a friend