Customer Ratings & Reviews
- Model:
- AA.05.14.05.0001
- |
- SKU:
- 6583822
Customer reviews
Rating 4.6 out of 5 stars with 275 reviews
(275 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the E2 Pro Electric Scooter's overall performance, speed, and ride quality as major positives. The scooter is also praised for its portability, battery life, and lights. However, some customers have mentioned the scooter's weight as a potential drawback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my sons c2 pro to this. I can control the speed he does. And he can make sure he locks from the app for double safety. I feel like this one give him more foot room as well. Also i would prefer a light vs the speaker on his previous scooter. He love the scooter. I love segway. A trusted brand that i know my product can last. Any replacement item i need they have online.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Wong, We're so glad to hear that your son loves his E2 Pro. It's a really fun ride and the perfect ride to grow up with! Thank you for sharing his experience with us and happy riding!
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Segway scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this scooter for my 13 year old and it works great for her. Road it in town with no problems. My kid is 5’5 and the height of the scooter was just right.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Starod,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that it works great for your 13‑year‑old and that riding it in town has been smooth and problem‑free. It’s wonderful to know the scooter’s height was just right for her at 5’5. Your feedback is greatly appreciated.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Electric E2 pro scooter by Segway
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing scooter! 100% loving it! I’m using go to work.Very comfortable to use.Thank you so much Segway Team!Aloha & Mahalo.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Alfredo,
Thank you for sharing your wonderful review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you are 100% loving it and that it has become a comfortable and reliable way for you to commute to work. Your kind words and enthusiasm mean a lot to our team—Aloha & Mahalo back to you!
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance, Ride quality
Rated 5 out of 5 stars
Amazing beginner scooter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is so smooth and perfect for beginner riders use it everyday with no problems
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Cristian, we’re delighted to know that you had a great experience with E2 Pro! Your satisfaction is our top priority, and your kind words truly motivate us.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Tremendous value and quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter, my daughter loves it and it’s plenty big enough for adult use as well. Set up was easy.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Michael,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that your daughter loves it and that it’s also well‑suited for adult use. It’s great to know the setup was easy and that the scooter has provided tremendous value and quality for your family.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 4 out of 5 stars
Pretty good - nice features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ride this through the streets of Boston. The roads are sometimes not "great" and it seems to handle it well. I love the phone app function which allows me to keep track of the location of the bike and alerts me instantly if someone moves it. Great "1st time" scooter purchase. Highly recommend. Good price, great quality.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear it’s handling Boston’s streets well and that the phone app features, like location tracking and instant alerts, have been so useful for you. It’s wonderful to know this has been a great “first‑time” scooter purchase and that you highly recommend it for its quality and price — that’s exactly the kind of confidence and convenience we aim to deliver.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Great ride
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rides smoothly, wide platform to stand on, co trols are easy and turns are also smooth.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Sylvia,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it a great ride, with smooth performance, a wide and comfortable platform, easy‑to‑use controls, and smooth turning. It’s wonderful to know the scooter is meeting your expectations and providing such a positive riding experience.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter has been super helpful for my daily commute. It has pretty good suspension for bumps on the road and the speed is perfect. I recommend to anyone who has daily commutes to school or running errands
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Joek,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear that it’s been super helpful for your daily commute and that the suspension, speed, and overall performance meet your needs. It’s wonderful to know you’d recommend it for school commutes or running errands—your feedback highlights exactly what makes this scooter so versatile.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great scooter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is awesome it’s has different drive modes and u can use it basically on cruise control where u don’t have to keep ur hand on the throttle. All ur light settings you can control with ur phone.. it also has GPS find me just incase u are looking for it lol.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Angela,
Thank you for sharing your review on the Segway - E2 Pro Electric Scooter w/21.7 miles Max Operating Range & 18.6 mph Max Speed - Black. We’re delighted to hear that you find it awesome and that the different drive modes, cruise control feature, and phone‑controlled light settings have enhanced your riding experience. It’s also great to know the GPS “find me” function gives you extra peace of mind.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
New rider
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my young teenager ... a few weeks ago. Loves it! Ive So easy to use. Just hop right on and go! Very smooth ride and seems very durable.
I would recommend this to a friendRated 5 out of 5 stars
Great scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this scooter for my 12 year old for his birthday. He loves it. My husnand set up super easy and it even has an app you connect so you limit the speed if you wanted to.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Bobbie,
Thank you for sharing your 5‑star review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that your son loves his birthday gift and that setup was quick and easy. It’s great to know you’re enjoying the added convenience of the app, especially with the ability to limit speed for safety. Your feedback means a lot to us and reinforces our commitment to delivering scooters that combine performance, reliability, and family‑friendly features.
If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great E-scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying a electric scooter and this is more than I expected.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Leonell,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear that your first experience with an electric scooter has exceeded your expectations. It’s wonderful to know the scooter’s performance and features are delivering more than you anticipated, making your first purchase a great one.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Electric scooter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter very quick and brake response is grear.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Frank,
Thank you for your feedback on the Segway E2 Pro Electric Scooter (Black). We’re thrilled to hear you’re enjoying the scooter’s quick performance and that the brake response has impressed you — both are key features designed to make your rides safe and enjoyable.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). We’d be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Quality built scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter is well-made. It has all the bells and whistles for the price range. I would recommend the scooter for teens and adults.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for your feedback! We’re pleased to hear that you find the sE2 Pro well made and packed with features at its price point. Your recommendation for teens and adults is much appreciated. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
Rated 5 out of 5 stars
Outstanding product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had upgraded to this one from the go trax xr pro. This has the power to go up steep incline hills. Long range really quick, has a really bright light for night travel. I really love the signal lights as well. Bluetooth connection to lock this scooter. Also has a find my scooter section.. This scooter is really fun.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Joseph, We're so glad to hear that you're enjoying your E2 Pro. It's a really fun ride and it has incredible features for the city. Keep on adventuring!
- Pros mentioned:Portability
Rated 5 out of 5 stars
Great choice!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice! Easy to use. My son loves it! It’s not heavy and it’s possible carry on easily.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Gisele,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you found it to be a great choice, easy to use, and lightweight enough to carry with ease. It’s wonderful to know your son loves it—your feedback highlights the scooter’s convenience and enjoyment for everyday use.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great scooter.....im impressed...catch it on sale.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter,does 19mph..im 200lbs..comfy grips,nice long platform.tires give cushiony ride...i recommend...segway good quality build.not to heavy..
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great xmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.christmas gifts for grandkids. They haven't stopped riding them in 7 days
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your feedback on the Segway E2 Pro Electric Scooter. We’re delighted to hear that it made a wonderful Christmas gift for your grandkids and that they’ve been enjoying it nonstop for the past week. It’s great to know the scooter has brought so much joy and excitement to your family.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Fast and Furious
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG great scooter it's very fast smooth ride I love the color scheme with the lights
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Producto
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I would recommend it without hesitation. My son was very happy.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jorge,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear that you consider it an excellent product and that your son is very happy with it. Your recommendation highlights the scooter’s quality and reliability, making it a great choice for everyday use.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team













