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Customer Ratings & Reviews

$499.99
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The comparable value is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 275 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the E2 Pro Electric Scooter's overall performance, speed, and ride quality as major positives. The scooter is also praised for its portability, battery life, and lights. However, some customers have mentioned the scooter's weight as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 275 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price I am happy but mad there’s a new one

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jimmy,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear that you’re happy with its performance and value for the price. We understand it can be frustrating when a newer model comes out soon after your purchase, but your feedback shows that the E2 Pro continues to deliver reliable quality and enjoyment.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Smooth Scooter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 it was such a great Scooter! With GPS tracking and a smooth ride it’s perfect for my college kids on campus!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Debbie,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear that you found it such a great scooter that you bought two, and that the GPS tracking and smooth ride make it perfect for your college kids on campus. Knowing it delivers both convenience and peace of mind is exactly what we strive for.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Perfect portable ride

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Scooter for my son who uses it at the Track to get up and down the surrounding. Very strong and very quiet,

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that it’s been an excellent portable ride for your son, especially at the track. It’s great to know the scooter’s strength and quiet performance are making it a reliable companion for getting around smoothly.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Blinker, lights, easy charging. Kids love to ride them around as well. & it’s an affordable price.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Angel,

      Thank you for sharing your 5‑star review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it a great purchase, with features like blinkers, lights, and easy charging adding to the convenience. It’s wonderful to know that your kids enjoy riding it as well, and that you appreciate its affordability. Your feedback means a lot to us and reinforces our commitment to delivering scooters that combine safety, reliability, and fun for the whole family.

      If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice scooter. I ended up buying 2 of them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very happy. I ended up buying 2 of them!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear that you’re so happy with the product that you decided to buy two of them! Your feedback highlights the scooter’s quality and reliability, making it a great choice for riders who value both performance and convenience.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Super Nice Scooter without Broke you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast & easy to use, Im 200 Lbs and going 18mph, excellente price, practicly ensamble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric scooter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Had for several months have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made & fun to ride!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoys this scooter. He uses the app and has told me that it's well made.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your 5‑star review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that your son really enjoys riding it and that the app features add to the experience. It’s wonderful to know that he finds the scooter well made and fun to use. Your feedback means a lot to us and reinforces our commitment to delivering scooters that combine performance, reliability, and family‑friendly design.

      If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 4 out of 5 stars

    Electric Scooter Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this electric scooter few days ago, it's look good, running smoothly, and some other facilities. You can consider this.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review of the Segway E2 Pro Electric Scooter. We’re glad to hear you’re enjoying its smooth performance and design. If you ever need any assistance, please reach out at technicalsupport@segway.com.

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love everything about my e-scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this e-scooter. Amazing safety features, lights, speed and battery range at a great value. Easy to setup and ride. It’s real fun to ride.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Miguel, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goood. Scoooooooooooooooooooterrrrrrrrrrrrrr

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi KellyG - your review is Sooooooooooooo Gooooooooood =). Much appreciated.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale and so far no issues, seems like a good solid entry level scooter with some nice features.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear David,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear you found it to be a solid entry‑level scooter with nice features, especially at a great sale price. It’s wonderful to know it’s meeting your expectations and providing reliable performance without any issues so far.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Family Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scooter - Kids love it. Speed is good and great traction on the road.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Leo, thank you for your review of the Segway E2 Pro Electric Scooter. We’re glad to hear the kids are enjoying it and that you’re impressed with its speed and traction. If you ever need any assistance, please reach out at technicalsupport@segway.com.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprised at all the features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my high kids to ride back and forth to school that's a bit far away. We haven't had any issues so far!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Bryson,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it’s been great for your kids to ride back and forth to school and that it’s handling the distance reliably. It’s wonderful to know you’re surprised by all the features and that you haven’t had any issues so far — that’s exactly the dependable experience we aim to provide.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great purchase, I love it that i can get around with no issues now.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Ivan, thank you for your review of the Segway E2 Pro Electric Scooter. We’re glad to hear it’s been a great purchase and helps you get around with ease. If you ever need any assistance, please reach out at technicalsupport@segway.com

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Road Runner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad boy is helping me to get to work everyday without any delay

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Ricardo, we’re thrilled to hear how the Segway E2 Pro is supporting your daily commute so reliably! If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding, Segway‑Ninebot Customer Support.

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality my daughter loves it would recommend

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi GeraldM, thanks so much for the kind words! We're thrilled to hear your daughter loves it. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Bumpy Ride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is excellent, but the ride is extremely bumpy unless you are on a smooth paved surface.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review of the Segway E2 Pro. We’re glad to hear you’re impressed with the battery life and appreciate your feedback on ride comfort. At Segway‑Ninebot, we strive to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Rated 5 out of 5 stars

    Cool scooter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome scooter. Love the lights on the bottom. Son drives it everyday.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it awesome and that your son enjoys riding it every day. The lights on the bottom are a fun touch, and it’s great to know they add to the overall experience.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great electric scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of power fun to ride. Can be a little bumpy but overall a fun scooter.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Ashley,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear you’re enjoying the power and fun ride it provides. While bumps can be part of the experience, it’s great to know the scooter still delivers plenty of enjoyment overall. Your feedback highlights exactly what makes the E2 Pro such a versatile option for everyday use.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team