Customer Ratings & Reviews
- Model:
- AA.05.14.05.0001
- SKU:
- 6583822
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the E2 Pro Electric Scooter's overall performance, speed, and ride quality as major positives. The scooter is also praised for its portability, battery life, and lights. However, some customers have mentioned the scooter's weight as a potential drawback.
This summary was generated by AI based on customer reviews.
Save me a time instead a take a bus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That’s what’s I think I will recommend its not too heavy to carry around.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Rafaela,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that it’s saving you time compared to taking the bus and that you find it convenient to carry around. We truly appreciate your recommendation and are glad the scooter is meeting your expectations.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product long range battery life my kids love this.
I would recommend this to a friendBrand response from Official Segway Support
Posted .We appreciate your feedback! It’s great to know that your scooter is a part of your everyday adventures. Thank you for recommending it to others. At Segway-Ninebot we strive to help our customers have a great experience. Ride On, Segway-Ninebot Customer Support.
Awesome scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! My daughter loves this and she is eleven. Would purchase again.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Rita,
Thank you for sharing your 5‑star review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that your daughter loves riding it and that it has been such a great purchase for your family. It’s wonderful to know you would purchase again, and your feedback reinforces our commitment to delivering scooters that combine safety, reliability, and fun for young riders.
If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
It was fun and using at night was thrill ride.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speed was good ride quality was fun and riding through town is fun.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Angel,
Thank you for sharing your 5‑star review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you enjoyed the speed, ride quality, and the thrill of riding through town at night. It’s wonderful to know that the scooter has brought both fun and excitement to your daily rides. Your feedback means a lot to us and reinforces our commitment to delivering scooters that combine performance, reliability, and enjoyment for every rider.
If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Safe and nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for this scooter is safe for my son, the screen show u battery Bluetooth and all u need to know have directional lights and a disc brake my son and me can ride together
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Marlon,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it safe and enjoyable for both you and your son. It’s wonderful to know the scooter’s screen display, Bluetooth connectivity, directional lights, and disc brake have all added to the riding experience, making it both practical and secure.
We’re glad it’s been something you can enjoy together — that’s exactly the kind of family‑friendly fun we hope our scooters bring.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
A Must Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Purchase, I recommend this any day over a regular push scooter
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re thrilled to hear that you consider it a “must have” and that it’s been a great purchase for you. We truly appreciate your recommendation and are glad the scooter is delivering a better experience compared to a regular push scooter.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Why I would continue getting products here
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best scooter I could’ve gotten definitely worth the money and value I use it everyday and I never have a charging issue. If you want something that’s good and electric I would trust my local Best Buy
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Tessa,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear it’s the best scooter you could have chosen and that it’s proven to be such a great value. It’s wonderful to know you use it every day without any charging issues — reliability and convenience are exactly what we aim to deliver. We also appreciate your trust in Best Buy as your go‑to place for Segway products.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Super fun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter so far, picked it to 19 mph on the street and im 220 lbs.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Zaddy,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you’re having so much fun with it and that it performs well even at 19 mph with your weight. It’s great to know the scooter is delivering both speed and reliability, making your rides enjoyable and smooth.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Segway - Ninebot E2 Pro Electric Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter was amazing to use. It helped me get to college classes quickly.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it’s been amazing for you and that it’s helped you get to your college classes quickly and efficiently. It’s wonderful to know the scooter is making your daily commute easier and more enjoyable.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
kids and adults!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we got this for our 10-year-old because we are always using Bird and Lime scooters whenever we are in Chicago, so having this and knowing that us as adults can ride it as well as a game changer
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Kara,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it’s been a game changer for your family — both for your 10‑year‑old and for adults to enjoy as well. It’s wonderful that the scooter brings the same excitement and convenience you’ve experienced with shared scooters in Chicago, now with the added benefit of owning one yourselves. That versatility is exactly what we aim to provide.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Good Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son and I for Christmas. We love them so far! Can’t wait for the weather to warm up so we can ride them more often
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for your review of the Segway E2 Pro Electric Scooter w/21.7 miles Max Operating Range & 18.6 mph Max Speed – Black purchased at BestBuy. We’re delighted to hear that both you and your son are enjoying the scooters and that they made a wonderful Christmas gift. It sounds like you’re excited to ride them even more once the weather warms up!
If you ever have questions or need assistance with your scooters, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Very fun!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great reliable, affordable, scooter. I’m extremely satisfied with this purchase.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Matthew,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you find it reliable, affordable, and that you’re extremely satisfied with your purchase. That combination of performance and value is exactly what we aim to deliver, and it’s wonderful to know it’s meeting your expectations so well.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Quality
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Runs great. From kids, taking it to school to adults running around a festival.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Manuel,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it’s been running great and proving versatile — from kids riding to school to adults enjoying it at festivals. That kind of flexibility and reliability is exactly what we aim for with the E2 Pro, and it’s wonderful to know it’s meeting your needs across different situations.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Milage range and Max Speed,, also have good tires on it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Lulu,
Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you’re enjoying the mileage range, max speed, and tire quality. It’s wonderful to know the scooter is meeting your expectations and providing a reliable riding experience.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Great for introductory riders.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great introductory model. My biggest complaints are: 1. The locking mechanism when folding the Segway is constructed of plastic and breaks easily. 2. The battery life on this model is very short. Depending on usage, look forward to a 30-45 minute ride before needing a charge. 3. The locking handle on the front of the scooter has a rigid design and acts as a spear head be very careful around it. I managed to hit my knee and paid dearly for it. Beyond that it is a great introductory model for the price I paid (on sale). I get a lot of enjoyment from this Segway. In comparison to a lime scooter, this model is much lighter and a lot less powerful. This model has multiple settings for power delivery, only one I find useful. The “S” setting. The other settings offer minimal power delivery and weird acceleration or slow speeds.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Brian,
Thank you for sharing your detailed review of the Segway E2 Pro Electric Scooter. We’re glad to hear you find it a great introductory model that brings you enjoyment, especially at the sale price.
We truly appreciate the constructive feedback you’ve provided:
Your note about the plastic locking mechanism and its durability is valuable for us to consider in future designs.
The battery life observations and how usage impacts ride time are important insights for riders and for our engineering team.
Your caution regarding the locking handle design is very helpful — safety is always our top priority, and feedback like this helps us improve.
It’s also useful to know that the “S” power setting is the most practical for your riding style.
We’re delighted that despite these points, you still find the E2 Pro enjoyable and appreciate its lighter build compared to shared scooters.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life
I love this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent scooter, the charge lasts a long time and with the mobile application it lets you select between several driving modes
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so glad to hear that you're enjoying your E2 Pro. It's a really fun ride and has incredible features. Keep on adventuring!
- Pros mentioned:Portability
Scooter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter is very good and light for my daughter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Olga,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it’s working very well for your daughter and that its lightweight design makes it easy for her to handle. It’s wonderful to know the scooter is providing both convenience and enjoyment for your family.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Best ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. The newest update lets them go faster.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Tyler,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you absolutely love it and that the newest update has enhanced your riding experience with improved speed. It’s wonderful to know the scooter continues to impress and deliver even more than expected.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Best choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter will definitely exceed your expectations. Love the additional features like cruise control and much more.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so glad to hear that you're enjoying your E2 Pro. It's a really fun ride and has incredible features. Keep on adventuring!
- Pros mentioned:Overall performance
good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really good even over weight love it should buy it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Antonio,
Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it really good and enjoyable, even when riding above the recommended weight range. It’s great to know you feel it’s a purchase worth recommending — feedback like yours helps others see the scooter’s versatility and value.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team