Customer Ratings & Reviews
- Model:
- AA.05.17.01.0004
- |
- SKU:
- 6621973
Customer reviews
Rating 4.3 out of 5 stars with 31 reviews
(31 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the F3 Electric Scooter highly for its smooth ride quality, quick acceleration, and overall performance in daily use. The scooter's suspension system is also a frequently praised feature. However, some customers have expressed concerns about the scooter's range, particularly when using the sport mode.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Rides Like A Dream!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is a definite must have! I got it because I needed a newer model than the one that I had. And the Segway F3 rides like a dream! I’m able to navigate the instructions & the sidewalks excellently.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Zachary,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re thrilled to hear it rides like a dream and that upgrading to this newer model has been such a positive experience for you. It’s wonderful to know you’re navigating sidewalks smoothly and enjoying the scooter’s performance and design.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Moster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality good for kids and adults I am happy with this product
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Guero,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re delighted to hear that you’re happy with the product and that its quality makes it enjoyable for both kids and adults. It’s wonderful to know the scooter is meeting your expectations and bringing satisfaction to your rides.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it has different speeds. And picks up speed very fast
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Gordy,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re delighted to hear that you enjoy the multiple speed options and the quick acceleration. It’s wonderful to know the scooter is delivering both versatility and performance, making your rides even more enjoyable. Your feedback is greatly appreciated.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway ninbot f3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a really nice scooter it looks nice have had it for 1 month now and had no problems I do recommend it to others
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jonathan,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re delighted to hear you’ve had such a positive experience during your first month of ownership. It’s wonderful to know the scooter not only looks great but has also been reliable with no issues. Your recommendation to others means a lot, and we’re thrilled the F3 is living up to expectations in both style and performance.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Suspension
Rated 5 out of 5 stars
Best f3 scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the f3 over the f2 the suspension is so nice. We are going to buy another one
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re thrilled to hear you love the F3 compared to the F2, and that the upgraded suspension has made such a positive difference in your rides. It’s wonderful to know you’re enjoying it so much that you’re planning to purchase another one — that’s the best compliment we could receive!
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Cons mentioned:Range
Rated 1 out of 5 stars
Horrible Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Range: 3-5 Miles on Sport and Battery goes from 100%-53% in 2 days of no use. Returning this as I can only use it maybe 8 miles MAX and then back to charging for 7 hours.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re very sorry to hear about your experience with the battery life and range — that’s not the kind of performance we want our riders to have. Your feedback is important, and we understand how frustrating it must be to deal with limited range and long charging times.
Since you mentioned returning the scooter, please contact Best Buy directly to process your return or exchange, as they will be able to assist you with the next steps.
If you’d like additional support or have questions about your scooter, you can also reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 1 out of 5 stars
Very bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I charged the Segway F3 overnight to 100%, but by the next day—without even using it—the battery had already dropped to 63%. How can this be considered the quality of a number one brand? On top of that, the rear tire pressure kept dropping repeatedly. After dealing with these issues, I ended up returning the scooter within two weeks. Overall, a very bad experience.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi SamanthaKumar - it is never fun learning of a bad experience. And you are right, as the #1 brand you should expect the very best... as do we! There are times when are not 100% perfect, but hope to get a second chance to earn that respect. Please reach out to our Care Team and let's see how we can help: https://service.segway.com/us-en/ . Thank you.
Rated 5 out of 5 stars
Segway - F3 is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. We have a few of these scooters. It's a cool way to spend time together exploring our neighborhood
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Galyna,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re delighted to hear how easy it is to use and that you’ve chosen to have a few of them for your household. It’s wonderful to know the F3 has become a fun way for you to spend time together exploring your neighborhood — that’s exactly the kind of enjoyment and convenience we aim to provide.
We’re thrilled the scooter’s design and performance are helping create those shared experiences.
If you ever have questions or need assistance with your scooters, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
All New Look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big upgrade from the F2 model. Very satisfied with my purchase!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ahmad,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re thrilled to hear you’re very satisfied with your purchase and that the new look and upgrades from the F2 model have made such a positive impression. It’s wonderful to know the F3 feels like a big step up — that’s exactly what we designed it to be.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 1 out of 5 stars
Not upto the mark.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's fine nice features but not worth it. It could have been much better.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Sharma - It is always disappointing to see that we missed the mark. Please reach out to our team and let's see how we can make it right. Here is the link to our support center: https://service.segway.com/us-en/
Rated 1 out of 5 stars
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it and I just want to switch this out for upgrades and the guy said no
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear BrienN,
Thank you for sharing your feedback on the Segway F3 Electric Scooter. We’re sorry to hear about your experience. Since your purchase was made through BestBuy, any exchanges or upgrades would need to be arranged directly with them in accordance with their return and exchange policies.
If you have any questions about the scooter’s features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com — we’ll be happy to assist.
Best regards,
Segway Customer Support Team