Customer Ratings & Reviews

This is a nicely made scooter at a really good price point. It does a lot of what you need.

Great scoter, very happy with it and is above my expectations

I was satisfied with my purchase and customer service was nice

I love this Segway scooter so good i love it so much

Received this as a Christmas gift. I was very pleased when I first used it, but I didn't go very far. I probably just gave it a spin around the block. Worked fine. Eventually, I decided to use it to commute to work. Work is only 0.9 miles away. Every time I hit the 0.6 mile mark, I get "ERROR 39" on my scooter non-stop....The error means the battery is "too hot" or the temperature outside is "too cold"...This causes the scooter to slow down, and almost immediately halts your scooter, which is a hazard especially when you're on the road like I am. The explanation/solution the website offers is "wait and let it cool down, or move it to a warmer area", "sometimes this happens for no reason", or change the battery like that's such a cheap and simple task...FYI, it usually takes 7-10 mins before I constantly get the error message and the scooter is deemed unusable. I would not suggest purchasing this scooter unless you're open to taking the risk of it stopping in the middle of the road for no reason while a car is behind you!

No propulsion. Had no power. Would not pull a incline. No I'm t even a driveway

I’m leaving this review as a PSA for anyone considering buying the Segway F30. But first, I want to highlight that I had a great experience buying from Best Buy. The team at the Attleboro MA location has next level customer service! ——-- I charged my scooter once and used about 50% of the battery (which went much faster than advertised) before it stopped turning on. I went online to research what I could do to try to fix it, tried everything and nothing worked, so I brought it back to Best Buy and exchanged it for a new one (Best Buy made it very easy). I brought the new one home and had the same issue right out of the box! This is unacceptable, and proof of terrible quality control, so this time I opted for a refund instead. Do yourself a favor and choose a brand with better quality control practices.

DO NOT BUY. Segway is garbage. We bought 2 of these so we could scooter around town. We kept these indoors and took them out periodically. One works and the second one has a battery that won’t hold a charge. It has less than 20 miles on it. Segway wants us to pay to ship it both ways thru fedex , and it’s 45 lbs, and then they’ll pay to replace the battery. No thank you. Buy ANY OTBER BRAND. Total garbage.

I purchased 4 of these Segway's 2 years ago. All of them need new tires already. Some just went flat for no reason and the others just didn't hold up. I can NOT find anyone to replace the tires! One of them I had to throw in the trash because it was making a very loud high pitch noise which I assume was a faulty battery. This noise went on non stop for 2 weeks. I couldn't find anyone willing to replace the flat tires. Segway told me I was out of luck with any type of warranty or repair center close to Englewood, FL. Don't waste your money on a product that has no capable repair centers and does not back their products!

I purchased the F30 and out of the box, it wouldnt turn on. It would even charge. Exchanged for a 2nd one, and the same issue. Returning for full return!