Customer Ratings & Reviews
- Model:
- AA.05.15.01.0002
- |
- SKU:
- 6541285
Customer reviews
Rating 4.6 out of 5 stars with 693 reviews
(693 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Max G2 Electric Kick Scooter's good speed and overall performance, with many praising its ride quality and suspension. The scooter also receives positive feedback for its battery life, range, and portability. However, some customers find the weight to be a drawback, and a few have mentioned concerns about hill climbing ability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 2 out of 5 stars
Do not buy this scooter!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this scooter for almost a year now. Almost 1000 miles. It it fast and has been fun. I honestly have loved it up until now. Since the latest software update you can not charge it anymore. Do some research and you will see hundreds of other people stating the same thing. It will begin to charge and after 5 minutes it beeps and shuts off. I’ve tried numerous power outlets and get the same result. All the other complaints are the same. Check Reddit and Google and you will see for yourself. Customer service is horrible. It is all out of the country now so trying to get anything done is nearly impossible. Best Buy should stop selling this product if you can’t fix them. There are no certified repair places in or around Florida. I had to buy a separate $30 charger that plugs into the second port in the charging compartment. It takes much longer to charge. The fact that this company has aloud this to happen and won’t do anything to fix the issue is absurd and Best Buy needs to investigate this product and remove it. DO NOT BUY THIS brand of scooter! You’re wasting $1000. The only thing I can think of is this is their way of getting more money out of the consumer for making you buy the older model charger for it to work. Trust me! Don’t buy it!
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My bro are still using for drive until his job actually are like 10 miles per day
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Cristian,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear your brother is still using it daily for his commute, covering about 10 miles to work. It’s wonderful to know the scooter’s range and performance continue to meet his needs and provide reliable transportation.
If you ever have questions or need assistance with the scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Suspension
Rated 5 out of 5 stars
Max G2 Scoot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome upgrade from the previous Max1, love the shocks feels super smooth and climbs up hills with no hesitation I'm 5'-9" / 180 lbs as a note. Highly recommend for those looking to get into scoots or upgrading.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Very fast scooter!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and feel of this scooter. It takes off fast and goes fast! I love the cruise control function and the shocks for going over bumps. You can ride it in loose weather conditions.
I would recommend this to a friend - Pros mentioned:Ride quality
Rated 4 out of 5 stars
LACKS SPEED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cool looking and comfortable scooter. I never got it up to 20 mph , it does about 18 for me other than that like I said the ride is smooth over bumpy roads also it’s pretty easy to maneuver.
I would recommend this to a friend - Pros mentioned:Ride quality
Rated 5 out of 5 stars
Easy and efficiency.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and smooth ride. The app is a nice option to plan trips and track the scooter.
I would recommend this to a friend Rated 5 out of 5 stars
Great toy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Scooter, Love the Lights and Easy to control
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Robert,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear that you find it fantastic, with lights you love and easy control that makes riding enjoyable. Your feedback highlights the scooter’s thoughtful design and fun features that enhance the overall experience.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
escooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Escooter runs great, easy purchase online and delivery
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ron,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that your e‑scooter runs great and that the online purchase and delivery process was smooth and easy. It’s wonderful to know the experience met your expectations from start to finish.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
best in the west
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best scooter ever received in my entire life. this has been a game changer
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear it’s been such a game changer for you and that it’s the best scooter you’ve ever received. Knowing it’s delivered such a powerful and transformative riding experience means a lot to us.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Suspension
Rated 5 out of 5 stars
Segway Max G2 Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this scooter for the suspension and abilities for heavy riders. So far so good. Stops very safely too. Really wants to top out at 20 mph, can only hit 22 on a long downhill. I’m over 250 lbs and I’m pretty sure lighter riders will be fine.
I would recommend this to a friend Rated 5 out of 5 stars
Love this scooter.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this scooter. I am about to go riding the mount Vernon trail over Thanksgiving and can't wait!
I would recommend this to a friendRated 5 out of 5 stars
Scooter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like run like feeling , the best scooter and autonomy is great
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Antonio,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear you enjoy the “run‑like” feeling and consider it the best scooter, with excellent autonomy. It’s wonderful to know the long range and smooth performance have made such a positive impression on your rides.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fun
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best scooter for me was the g2 scooter it’s fire
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Michael! We’re so happy to hear that you love our product! Quality is always our top concern, and we’re glad we met your expectations.
- Pros mentioned:Speed
Rated 4 out of 5 stars
G2 max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bigger faster but little to bouncy. I like the rear shocks seems very strong but front hydraulic shock can’t be locked or adjusted. Seen pictures of the front shock bent back and Segway has no way of correcting this
I would recommend this to a friend - Pros mentioned:Suspension
Rated 5 out of 5 stars
Very Nice Scooter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice I bought 2 of them. I love the fact that it has suspension, it makes it a much better ride and less dangerous riding on unstable ground.
I would recommend this to a friend Rated 3 out of 5 stars
They break easy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got two of these two years ago (Nov . 2023) one of them the charger broke once and got sent in and fixed and now it’s broke again and Segway isn’t trying to honor their 2 year warranty. The other scooter the wheel is broke and they like never have replacement tires . They worked really good the first couple months but these things break so easy it’s insane . The tire was probaly our fault but the charger just keeps breaking . If I could go back in time I’d only rent scooter and never buy my own again . Especially for how expensive they are
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Cody,
Thank you for sharing your honest feedback on the Segway Max G2 Electric Kick Scooter. We’re glad to hear the scooters worked well for you initially, but we’re truly sorry to learn about the issues you’ve experienced with the charger and replacement tire availability. We understand how frustrating it can be when a product doesn’t meet expectations, especially when reliability and warranty support are so important.
Your comments about durability and long‑term use are valuable, and we’ll make sure they’re passed along to our product and support teams. We want you to feel confident in your investment, and we encourage you to reach out directly to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929) so we can review your warranty case and explore possible solutions.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Better then a Lime or Bird electric scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use the scooter three to four times a day weekly since i bought it and has been very reliable i personally think its better then those rental scooters around town, I highly recommend buying one !
I would recommend this to a friend Rated 4 out of 5 stars
Great ride
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only four because had to return first one over charging issue. But my new one have close to 600 miles on it and still runs great and I ride Baltimore streets. Overall great ride
I would recommend this to a friend- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Great scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Runs smooth. Shocks help a lot on rough streets.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Alejandro,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear you love it and that the smooth ride and shocks make a big difference on rough streets. It’s wonderful to know the scooter’s design and comfort features are helping enhance your riding experience.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Suspension
Rated 5 out of 5 stars
Great Scooter !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must buy ! Wont regret suspension is on point and rides smooth .
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ricky,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear you find it a great scooter and that the suspension and smooth ride exceeded your expectations. It’s wonderful to know you’re so pleased with the performance and would recommend it as a must‑buy!
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team