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Customer Ratings & Reviews

$699.99
Save $700
Comp. Value: $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 693 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Max G2 Electric Kick Scooter's good speed and overall performance, with many praising its ride quality and suspension. The scooter also receives positive feedback for its battery life, range, and portability. However, some customers find the weight to be a drawback, and a few have mentioned concerns about hill climbing ability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 693 reviews
  • Rated 4 out of 5 stars

    Daily transport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this scooter as my daily transit and love the shocks and other features it comes with. I'm a little disappointed in the acceleration speed but if you put a little momentum behind your take off you won't notice too much.

    I would recommend this to a friend
  • Pros mentioned:
    Suspension

    Rated 2 out of 5 stars

    Sad story

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sad, sad story because Segway really improved. This model scooter. The suspension is great. The torque is on point it’s just got one major flaw and that is problematic software. I’m not the only one who experienced errors in operation such as when you hit the brakes it decides to fully accelerate putting you in a very dangerous situation. I had to throw my scooter Multiple times I’m one trip and ultimately took it back to Best Buy. Hopefully Segway gets this right but until I wish sure I would stay far away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A mild bang for a big buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty little E-scooter that handles smoothly but gives little power for its price. It can come in handy but I've personally found it lackluster, especially with hills due to aforementioned power.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Ray, We're sorry to hear about your experience on the Max G2. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 5 out of 5 stars

    Scoot on my friends!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun ride, with a reliable scooter built from the top manufacturer. The regen braking absorbs any coast you would have when you take off the throttle. Shocks are game changer for Maxx

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Suspension
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Incredible purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a trucker I'm rather limited when it comes to parking this scooter has opened up so many more possibilities for sightseeing, dining, bar hopping, groceries you name it. I can actually say that it's added to my quality of life I've had other scooters were only good for 6 or 7 miles had to worry about charging they were kind of useless. Pros with G2 are super battery life, no more teeth chattering the syspension is perfect, grear speed, bright signals, wide handle bars perfect for accesories, great pickup and speed, 4 modes, seld sealing large tires just an incredible ride. Only con I can think of is it is on the heavy side for carrying but its definitely a trade off I'm happy to make for super range and great speed. There are faster lighter whatever scooters but this one seems to have the perfect balance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway scooter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid scooter and better then I expected. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Segway-Max G2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That very nice scooter but the problem was screen stop can't drive anymore, for I'm sure I like that kind of scooter and, I'm going to buy again.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thanks for your feedback, we appreciate the review of your Segway-Ninebot Max G2 and we're glad you're having a great experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
      Segway-Ninebot Customer Support

  • Rated 3 out of 5 stars

    Ok if u can work on it yourself.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During my second ride the scooter quit working. The error code was of little help. After looking over the scooter I realized the break lever was active for no reason. After inspecting and taking apart the lever I figured out what was wrong and after reassembly the scooter works fine now. After spending a lot of money, I should have to fix it so soon. The main reason I went with Segway was in hopes the battery won’t catch fire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Riding on a daily basis. Value for money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    !!! SAFETY WARNING !!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not touch this thing with a 10 foot pole. I've had this thing for 3 months and have been involved in 3 accidents, none of them at a fault of my own. In one case, the front wheel separated from the stem, leading me to faceplant on a downward slope. The second time, a bolt connecting the suspension to the wheels separated, sending me sideways nearly into traffic. The third time, the throttle wouldn't disengage. Use the brakes, right? No, they're regen brakes with a weak front drum brake. Had I not bailed from the scooter there is a very real chance I would not be writing this right now. And for the grand finale, the unit no longer charges. Customer service is incredibly less than helpful. If you order it on Segways website, they'll send you a replacement, but not if you go through best buy. So I'm stuck with a paperweight with no way to get between work and classes, not having another reliable mode of transportation. Please, please find another scooter, don't risk your life on this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing scooter suspension is perfect id like it if it went 7 mph faster but other then that Absolutely 0 complaints at all

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 3 out of 5 stars

    Well built scooter with dated styling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good well built electric scooter. Styling is a little dated and App does not allow multiple users, which is insane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will be buying another as a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars all around. From my in store experience, check out and actual product all exceeded my expectations! Build quality is amazing. Highly reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best scooter i ever had! I always love segway brand and will keep supporting their product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super good and above all it is practical I am delighted, It is one of the best purchases you have made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, Very satisfied with my purchase. Having fun every day gets me to wherever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter talk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter has alot of upgrades i had the first gen and this is a major upgrade love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Best Buy Deals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was fantastic with Best Buy. The associate was very knowledgeable and helpful in my decision making purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Scooter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Scooter. I love how they rebuilt it from the older Max G2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G2 Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter. My daughter uses it on a very hilly college campus to get to/from classes across campus. Good in wet weather too.

    I would recommend this to a friend