Customer Ratings & Reviews
- Model:
- AA.05.15.01.0002
- |
- SKU:
- 6541285
Customer reviews
Rating 4.6 out of 5 stars with 649 reviews
(649 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the Max G2 Electric Kick Scooter's excellent suspension, smooth ride, and impressive range. They appreciate its reliability, build quality, and fun factor. However, some users express concerns about its weight, overheating issues, warranty limitations, and charging problems.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Bad alignment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will update my review but so far I give 3 star due to alignment. Scooter won’t go straight when handle is straight forward. It will turn right bit. Otherwise pretty happy. Went on few miles, so far no sign of overwatering in 110 f outside
I would recommend this to a friendRated 4 out of 5 stars
Segway MAx
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good product for the price but i would recommend waiting for prices to drop.
I would recommend this to a friendRated 5 out of 5 stars
Segway scooter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best scooter for under 1,000$ help my weight 300lbs just fine.
I would recommend this to a friendRated 2 out of 5 stars
Electric scooter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to use this scooter. We could not get past the initial set up with the phone app so we returned this item.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi ChristianM - please reach out! I am sure we can help you... https://service.segway.com/us-en/
- Cons mentioned:Overheating
Rated 1 out of 5 stars
Do not run in rain and beware of overheating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter has some improvements and if it works it is great. However, there are two major deal-killing issues. First it overheats quickly, this has also been described by many other users. We had one warranty replacement due to this issue already. Shipping to Segway is a pain. Second, Segway advised against using this even in light rain as any damage will not be covered by warranty. That means you can only use it in good weather which excludes this for most commuters. Segway service is very strict on this issue and refuses any help.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted ."Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this scooter does not work as you expected.
The degree of protection against water of this model is IPX5, which offers protection against water projected from a spray nozzle (or jet of low-pressure water stream) at any angle for up to 10 – 15 minutes from a distance of 3 meters at 30 kilopascals pressure. Generally, it is considered water-resistant, sweatproof, rainproof, or splashproof but not as fully waterproof.
If you need any further assistance with your scooter, please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can.
Best, Segway-Ninebot Customer Support"
Rated 1 out of 5 stars
Not worth getting stranded
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter, fast, comfy ride. Wouldve kept it if it didnt leave me stranded due to the app completely failing and not being able to turn the scooter on, even after you disable the rempte locking device. It was great when it ran but i went thru 2 in 2 weeks: the first one did not live up to its waterproof rating and was compromised due to water in a light rainstorm - and then the second one just quit powering up. The switch to turn it on just stopped working altogether along with the connecivity issues - Read some horror stories about having to replace the throttle mechanism or some thing. Dont buy this chinese piece of trash!!Not worth spending this amount of money for what i thought was a good brand. Segway, you dropped the ball
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hello Steve, thank you for taking the time to write a review about your Max G2 scooter. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support
Rated 2 out of 5 stars
Expensive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but is not more faster I expected the shock absorbers to be better.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with your MAX G2 scooter. If you need any assistance with the scooter, please reach out to us at technicalsupport@segway.com with your contact information and a description of what you need help with. Best, Segway-Ninebot Customer Support
Rated 1 out of 5 stars
Scooter Performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey! Just wanted to share my thoughts on the scooter you were interested in. Overall, the scooter is in good condition and the quality seems fine. However, I have noticed that the top speed only goes up to 15 miles per hour when using the sport mode. Additionally, I think it's important to mention that the price is quite high for this type of scooter. Just wanted to give you a heads up!
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thanks for taking the time to write in! I'll need to take a closer look at this issue to see what's going on. Can you please send an email to technicalsupport@segway.com so our internal team can provide a response to your inquiry?
Rated 1 out of 5 stars
FRONT FORK ALREADY BENT..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son is only 12 and weighs 170lbs, he used it for a couple of weeks and hit a pot hole and bent the shock which they have supporting the front fork.. now its no good to drive since he cant stear it.. for those of you reading this just do your home work before purchasing it..
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write in. We appreciate your feedback. This information will be helpful. We apologize for any inconvenience this may have caused. Can you please send an email to technicalsupport@segway.com so our internal team can provide a response to your inquiry?