Customer Ratings & Reviews
- Model:
- AA.05.15.01.0002
- |
- SKU:
- 6541285
Customer reviews
Rating 4.6 out of 5 stars with 785 reviews
(785 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the product's excellent speed, smooth ride quality, and overall enjoyable performance, highlighting its powerful motor, effective suspension, and impressive range. They also appreciate its long battery life and ease of use. However, some customers note its significant weight as a drawback and mention that its hill-climbing ability could be improved. While a few users have reported motor overheating concerns, others have experienced no such issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed, Suspension
Rated 5 out of 5 stars
Something more than just a scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite fast, soft suspension, easy to use. I really liked it!
I would recommend this to a friend - Pros mentioned:Ride qualityCons mentioned:Weight
Rated 5 out of 5 stars
Segway - Max G2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never owned a scooter before and was leery of getting one. I am older adult and was worried about stability. The scooter is fantastic. Very stable and the shocks make for a very comfortable ride. The only con, as others have mentioned is it is heavy. Not horrible if you only need to carry up a flight or so of stairs.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
The max G2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best product I ever had and plus this scooter is really really really fast. The thousand watt motor in a 22 mph rating is kind of crazy for this scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Carolton,
Thank you for your review of the Segway Max G2 Electric Kick Scooter, Foldable with 43 Mile Range and 22 mph Max Speed – Black. We’re thrilled to hear that you consider it the best product you’ve ever had and that you’re enjoying the impressive speed. Your excitement about the “crazy” performance really shows how much fun you’re having with your scooter!
If you ever have questions or need assistance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Margarita
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, a very fast scooter 3 different modes. We did our research trying to get the best fit for us and we are so glad we found it at our local store and we bought it. Its worth every penny.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Margarita,
Thank you for sharing your feedback on the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that you find it amazing, fast, and versatile with its three riding modes. It’s wonderful to know your research led you to the right fit and that the scooter has proven to be worth every penny.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Suspension
Rated 5 out of 5 stars
Very well balanced scooter except for battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent e-scooter. It is fast, responsive. Suspension is great and helps absorb those bumps. In dire situations, breaks do not stop the scooter fast enough I feel. The mileage estimation shown on the app seems far off from what you actually get. I use it to commutw to office which is about 2.5 miles frommy apartment. I charge it to only 80% as recommeneded in the app for daily use. I aleays use it in sport mode. At 80% battery, the app shows that I can get 20 miles in sport mode. However, what I have noticed is I can only commute to office twice and the battery reaches to about 10-20%. So realistically I get about 10-12 miles out of it in sport mode. That is 50% of what they claim. The terrain to my office is pretty balanced except for slope for about 200 ft with decent elevation. Still very mediocre performance of battery despite their ridey-long technology claim.
I would recommend this to a friend - Pros mentioned:Ride quality
Rated 5 out of 5 stars
Fun travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy, fun, and safe travel. The entire family loves
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Corey,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear you find it sturdy, fun, and safe — and even better that the whole family loves it! That kind of enjoyment and reliability is exactly what we aim to deliver with our scooters.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Suspension
Rated 4 out of 5 stars
Excellent Scooter but confusing packaging
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it on presale for the $899 and I'm over-all very satisfied. Its my first scooter and the suspension is amazing. There are a few issues id like to address. The box says 900 w but is supposed to be 1000 w. Im still trying to figue that part out. The app will sometimes deactivate the energy recovery without notice which is a hazard if you are counting on it for braking! There seems to be a limitation to the speed when under a certain range of battery. Hopefully future updates will fix this. The built in horn is nice for alerting pedestrians or cyclists on the road but i added a car horn to speak the same language as cars, the built-in horn just is not loud enough.
I would recommend this to a friend Rated 5 out of 5 stars
Nice scoot scoot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never even rode a scooter. Maybe back when I was like 10 or so. Been along time. Did a lot of research on which scooter to get and finally came to the decision of getting this. I’m a newbie to scooters and I was riding this in no time. I weigh 200 and this scooter does great with my weight. I was seeing people complaining about the speed and that it differs. Well u have to figure in your weight and what mode u have it in. It’s not a car. It’s a scooter. Different things come into play. I love the app. U can track ur ride and it even gives u a detailed look at ur rides. If you’re in the market for a new scooter this is the one to get. I wouldn’t say this would be right for an under 14 kid. Love it
I would recommend this to a friendRated 5 out of 5 stars
College
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good scooter range wise, i used it to commute to school abd i d definitely recommend it to highschoolers or college students to move around campus or commute
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re glad to hear that its range has been reliable for your school commute and that you would recommend it to high school and college students for getting around campus or commuting. Your positive feedback is greatly appreciated.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life
Rated 5 out of 5 stars
10 out of 10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter has a excellent range and battery life is more than enough to get you through the day the stability on this scooter is very sturdy and smooth 10 out of 10 I love this scooter no regrets
I would recommend this to a friend - Pros mentioned:Ride quality
Rated 5 out of 5 stars
Try it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice ride , it has enough for be a premium electric scooter
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jorge,
Thank you for sharing your review on the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that you find it a nice ride and that it delivers the premium performance you were looking for. It’s wonderful to know the scooter is meeting your expectations for quality and value.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
The best daily commuter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth ride, good range, probably the best one you can get by far.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features. We hope you blast with it and keep on adventuring!
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item, fast, solid, good add ons, light, shocks, comfortable
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Jamie, We're so glad to hear that you love your Max G2! Thank you for sharing with us your experience and feedback! Keep on adventuring!
Rated 5 out of 5 stars
Segway is the only way!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Segway G2 Max and i absolutely love it. The Build Quality is strong and sturdy if your a heavier rider. You wont have to worry about breaking the scooter in the case of a accident. Also The Max Speed is perfect, 22mph is plenty.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Segway Rider,
Thank you for sharing your review on the Segway Max G2 Electric Scooter. We’re thrilled to hear that you absolutely love it and that the build quality feels strong and sturdy, especially for heavier riders. It’s great to know that the scooter gives you confidence in its durability, even in the case of an accident, and that the max speed of 22 mph is just right for your needs.
Your feedback means a lot to us, and we’re delighted that the Max G2 has provided you with both reliability and performance.
If you have any questions or need assistance with your Max G2, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in Alaska, i love this scooter commuting in the city! Has the speed to scoot. An has the range to go across town an back an still have plenty of juice.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Its just fun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter. I weigh roughly 220 lbs and this thing moves just fine with me on it. Has a good battery life. It has a security feature where if you don’t enter a passcode and try to roll away on it, the motor will fight you and pull the scooter back. Overall, a good and fun product.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Frank, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features. We hope you have a blast with it and keep on adventuring!
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
My 1st electric Kick scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt know i needed this. Till now this summer has been lame... Fractured 2 ribs from a fall in my back yard. Been doing a whole lot of nothing since April. This scooter makes me smile it scares me a little bit.... havent even pushed it the full 22 mph. The ride is smooth i love the App, the security features, the feel of the open road its also a great conversation starter. This summer just heated up a bit in a good way im sure there are better/similar products out there just know this im one completely satisfied customer with no regrets thank you BestBuy for a great delivery and the wonderful customer service
I would recommend this to a friend - Pros mentioned:Overall performance, Ride quality
Rated 5 out of 5 stars
So happy with ours
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend and I both got one. Great date nights in the city! Smoothest, most reliable scooter. Ever.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Best Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has easily become one of my top purchases, ranking just after my car! Its convenient foldability allows me to effortlessly stow it in the back seat, making it incredibly portable. Being a photographer juggling a drone and a camera, this mode of transportation has been a game-changer! It has enabled me to explore previously unseen spots in my own town. Moreover, its impressive speed capabilities bring me immense joy. Overall, it's been an invaluable asset for my photography adventures.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome scooter
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this scooter for over a year now and it is one of the best purchases I’ve ever made. I have literally used it to drive to work and back home. Not only saving me money in gas but it’s way fast and fun! 100% would recommend for the money
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Kurtis,
Thank you for sharing your review on the Segway - Max G2 Electric Kick Scooter Foldable w/ 43 Mile Range and 22 MPH Max Speed - Black. We’re delighted to hear that after over a year of use, the scooter has proven to be one of your best purchases. It’s wonderful to know it’s been reliable for commuting to work, saving you money on gas, and providing a fast and fun ride. We truly appreciate your strong recommendation and long‑term satisfaction with the product.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team















