Customer Ratings & Reviews
- Model:
- AA.05.15.01.0002
- |
- SKU:
- 6541285
Customer reviews
Rating 4.6 out of 5 stars with 743 reviews
(743 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Max G2 Electric Kick Scooter's good speed and overall performance, with many praising its ride quality and suspension. The scooter also receives positive feedback for its battery life, range, and portability. However, some customers find the weight to be a drawback, and a few have mentioned concerns about hill climbing ability.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor quality scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality and Best Buy have a stupid policy with 15 days return only instead of a one month
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this scooter does not work as you expected. Our scooters are carefully designed and engineered, and we take great measures to ensure that the scooters we send out are in great working condition. We hope that you reconsider us in the future! We will continue to strive to provide our customers with the best experience and support possible.
Best,
Segway-Ninebot Customer Support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never able to get speed above 16mph using all settings. Current maximum distance approximately 33 miles per charge.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write in. We appreciate your feedback. This information will be helpful. We apologize for any inconvenience this may have caused.
Rated 1 out of 5 stars
Safety issues, would not recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Firmware issues resulting in ghost acceleration and breaking. I was injured due to the acceleration issue and returned the scooter immediately.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write in. We appreciate your feedback. This information will be helpful. We apologize for any inconvenience this may have caused and we truly are very sorry you had this experience .
Rated 1 out of 5 stars
Item availability sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pre-ordered the item last May but I didnt get the item until now. They keep on pushing the availability date back.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write in. We appreciate your feedback. This information will be helpful. We apologize for any inconvenience this may have caused. Can you please send an email to technicalsupport@segway.com so our internal team can provide a response to your inquiry?
- Pros mentioned:SpeedCons mentioned:Weight
Rated 5 out of 5 stars
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for a couple days but so far enjoying it. Great speed, easy to bold, although heavy.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re glad to hear you’re enjoying it so far, with its great speed and convenient folding design. We appreciate your note about the scooter’s weight — feedback like this helps future riders know what to expect.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 1 out of 5 stars
Battery dead in 3 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 3 months the battery is dead and becomes out of order.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support
Rated 1 out of 5 stars
Damaged Scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box and scooter were damaged like the other reviews.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write in. We appreciate your feedback. This information will be helpful. We apologize for any inconvenience this may have caused.
Rated 1 out of 5 stars
Horrible Customer Service - Avoid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun product but once you get a flat you’re screwed!
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write in. We appreciate your feedback. This information will be helpful. We apologize for any inconvenience this may have caused.
- Pros mentioned:Speed, Suspension
Rated 5 out of 5 stars
I love this scooter it is worth every penny!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This super scooter has amazing range, shock absorption, and womps around at 22mph! I rode 19 miles back home from Honolulu!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your enthusiastic review of the Segway Max G2 Electric Scooter. We’re thrilled to hear you love it and find it worth every penny! It’s great to know the scooter’s impressive range, smooth shock absorption, and 22 mph speed made your 19‑mile ride back from Honolulu such a success. That’s exactly the kind of performance and reliability we aim to deliver.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Scoot Scoot Fun
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the more enjoyable scooters i have ridden on! Assembly was easy as it was just the handlebars and after connecting to the Segway app i was off. I was able to get the speed to 22mph which is plenty fast but had to be unlocked in the App first. Range doesn't seem to be 43 miles but that's because I'm 190 pounds and going full speed so maybe 28 miles. Overall beautiful build quality and very happy with my new ride!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Scooter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty fast enough, long range on full charge, different settings for speed
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Kayla,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear you find it plenty fast with a long range on a full charge. It’s great to know the different speed settings are adding flexibility to your rides and making the scooter even more enjoyable to use.
Your feedback highlights exactly what the Max G2 was designed for — performance, range, and versatility.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 4 out of 5 stars
Would Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to send my first one back because the front tire was defective, the second one has held up pretty well. I take it everywhere, gym, volunteering, the whole 9 yards. It's a sturdy scooter and I'm glad I bought it. Best Buy's return policy made the exchange pretty seamless. I think it'll last a long time; so I'm happy. Plus I got it on sale for $799 which is a decent deal, at 3 bucks a gallon I' break even at 5,000 miles (less if the cost of gas goes up).
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hearing that you had a great experience makes us so happy! Feel free to recommend us to your friends and family—we’d love to welcome them too!
- Pros mentioned:Speed
Rated 5 out of 5 stars
Faster & excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this scooter going much faster than 22mph,I think it depends on body weight. I love it . I'm new to these and there's nothing to it. Definitely worth the buy
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Ninebot max g2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Put 300 miles on it so far. Nothing broke and built like a tank. This one's the perfect medium between range and speed.
I would recommend this to a friend - Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Segway max2 scooter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter Is great it reliable and very fast the battery I awesome on it it lasts a long time
I would recommend this to a friend Rated 5 out of 5 stars
Scooter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is very happy with it rides it every day from old Town Maine to Bangor maine
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Kelly,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear your husband is very happy with it and rides it daily from Old Town to Bangor, Maine. It’s wonderful to know the scooter is proving to be a reliable companion for everyday commuting and making those trips smooth and enjoyable.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
LOVE the Max G2!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Nice ride! You won't be disappointed with this great scooter! A+++
I would recommend this to a friend - Pros mentioned:Ride quality
Rated 5 out of 5 stars
Best buy took care of me and my scooter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one was busted. It had a massive dent at pick up and when I opened it at home it had a potential battery opening where water can get in. Returned no problem with Best buy and 2nd one was perfect. Thanks Best buy, your customer service team was A+. This is a HIGH QUALITY scooter. No problem with bumps on the roads if you lives in a city environment with bad roads.
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Weight
Rated 5 out of 5 stars
Nice scooter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Little heavy but battery lasts forever and its fun to ride!
I would recommend this to a friend Rated 5 out of 5 stars
Highly Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Segway scooter and we absolutely love the technology upgrades that they’ve made. We ride out scooters everywhere and the added front and read shocks have made our rides smoother than ever, especially over rough urban areas. HIGHLY RECOMMEND this pride t
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear this is your second Segway and that you love the technology upgrades. It’s wonderful to know the added front and rear shocks have made your rides smoother, especially over rough urban terrain. We’re delighted the scooter continues to deliver the performance and comfort you expect — your HIGHLY RECOMMEND means a lot to us!
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team