Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability, Ride quality
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fun and amazing ride. It’s easy to use. We love the sports mode
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Lecie, thank you for your review! We are very happy that you are enjoying your MAX G3. At Segway-Ninebot we strive to help our customers have a great experience. If you ever need any assistance, please reach out at technicalsupport@segway.com
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Sigway Scooter’s are great .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Solid All Around Scooter.Great Price. I would recommend to friends an family.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear that you find it a solid all‑around scooter at a great price, and that you would recommend it to friends and family. It’s wonderful to know the Max G3 has provided both quality and value, making it a reliable choice for commuting and everyday rides.
Your feedback highlights exactly what makes the Max G3 stand out — dependable performance, smart features, and affordability that riders can trust.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Super fun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's fast, fun and lasts a good while per charge. I would definitely recommend this to my friends.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Richard,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it fast, fun, and long‑lasting on a single charge. It’s wonderful to know the scooter is delivering such a great riding experience and that you’d recommend it to your friends — that means a lot to us.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I was looking for in a scooter!!!!@!!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Scott,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that it does everything you were looking for in a scooter! It’s wonderful to know the Max G3 has met your expectations with its performance, range, and features, making it a perfect fit for your commuting or leisure rides.
Your feedback highlights exactly what makes the Max G3 stand out — dependable speed, long range, and rider‑friendly design that delivers a complete scooter experience.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Designed beautifully.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the looks of this E scooter. But the throttle inputs on the one that i had was too jerky for that price point. So i immediately returned it. And it was too heavy for my use. But i do this the app is designed flawlessly. And the scooter is a work of art esthetically.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear GARRYS,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We appreciate you highlighting the beautiful aesthetics, flawless app design, and artistic look of the scooter. We also take note of your feedback regarding the heavy weight and the jerky throttle response that led to your return, as these insights help our engineering team refine future updates.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,Segway Customer Support Team
- Pros mentioned:Speed
Rated 4 out of 5 stars
E scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not give the five stars because the max range in this scooter is only aprox. 12 miles on sport mode and in the manual says 25 miles distance. Speed is good it reach out to the max 28 mph. , lights are very bright, it charges very fast.It will be much better if the max range distance will be 25 miles or at least something close to what it says in the manual. I think the price is a little too high.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Johan - thank you for the review... it is greatly appreciated. On the range, yes, the max range is 25 miles, but please keep in mind that a few factors can impact range. Some examples would be: tire pressure, how many start and stops you make, hills, rider weight, temperature, battery level, etc. We hope this helps... enjoy!
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Segway scooters are the best scooters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter gets me to work and back 30 miles every day for five months in extreme cold and rain which is bad for it, but it still runs amazingly. I would recommend, actually I have recommend this product and all products from segway. I have bought 2 scooters from them/bestbuy and they both been amazing, and can deal with rough sidewalks and roads. Trust me this scooter is great
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Bobby, thank you for your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it has performed reliably for you through daily commutes and tough weather conditions, and that you’ve had great experiences with multiple Segway scooters. If you ever need any assistance, please reach out at technicalsupport@segway.com.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best scooters that’s why I have 2 one for and my wife
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear MARKP,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear that you consider it one of the best scooters and even purchased two — one for yourself and one for your wife. It’s wonderful to know the Max G3 has delivered such a solid experience that you wanted to share it with your family.
Your feedback highlights exactly what makes the Max G3 stand out — dependable performance, long range, and durability that riders can trust for everyday commuting and leisure rides.
If you have any questions or need assistance with your Max G3 scooters, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Best on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had previous scooters and this one has taken the cake! Best smooth, comfortable, and fast ride I've had. Would 100% recommend to anyone interested in a quality scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .And the award for Best Scooter Upgrade goes to... YOU! Thrilled it's your smoothest, speediest ride yet—thanks for the 100% stamp of approval. Keep dominating those streets!
- Pros mentioned:Speed
Rated 5 out of 5 stars
I like it. Good battery lifetime. Feel safe.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed is really good , And the lighting is good to be safe
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Maria,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear that you’re enjoying the scooter’s strong speed and reliable battery life. It’s wonderful to know the lighting system helps you feel safe while riding. Your 5‑star feedback means a lot, and we’re thrilled the Max G3 has been such a positive experience for you.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great Scooter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I returned an Apollo Go scooter, and it is a nice upgrade in stability and driving. Full charge in 3.5 hours is amazing. The scooter and cable do not get hot compared to the Apollo Brick. I am very on this purchase. With bigger tires, my daughter is able to ride with me as well. Do your research before you buy a scooter; each has its use case.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for sharing your experience! We are happy to hear you’re enjoying the stability and quick charging of your MAX G3. We appreciate your advice on researching before buying—finding the right fit makes all the difference. Enjoy the rides! — Segway-Ninebot Customer Support.
Rated 5 out of 5 stars
Great Scooter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Segway G3 MAX is a great scooter for the daily commuter but also for a fun ride in the weekends. Plenty of power and safety feautures all around. Battery range is decent depending on the use for the scooter. Great screen that displays clear and bright speed and battery range. The boost option is also a plus, you will be surrised how fast it can take off. Overall, a great scooter with plenty of features that makes for a reliable and fun mode of transportation.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Luis,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you enjoy it both for commuting and weekend rides. It’s great to know you appreciate the power, safety features, clear display, and the boost option — all designed to make riding both reliable and fun. Your feedback highlights exactly what makes the G3 Max such a versatile scooter, and we’re delighted it’s meeting your expectations.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Segway
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice ride, really smooth, very fast and family loves it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for sharing your experience! We’re delighted to hear that you and your family are enjoying the smooth and fast ride. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding! Segway-Ninebot Customer Support.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ………………………………………………………..,,,;;;,,,,,,;;;;;;
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Rebecca,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you find it very good and are pleased with its performance. Your 5‑star feedback means a lot, and we’re delighted the Max G3 has met your expectations with its speed, range, and overall quality.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
If youre lokking at e scooters this one is it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rides really smooth have no complaints out of it does good up hills and im a little over 200 pounds ive put 20 miles on it already assemble was easy and the app makes it really easy to set youre preferences and it has a pretty bright headlight compared to other e scooters
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Brian, thank you for your feedback! We’re glad to hear you’re enjoying the smooth ride and hill performance. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Segway best brand for scooters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to a Segway from my NIU scooter. Segway scooters are the best in my opinion due to the smooth ride, easy display and user friendly application. I can control many settings from my phone through the Segway app.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Mike,
We’re excited to hear about your upgrade to the Segway Ninebot Max G3 Electric Scooter! It’s wonderful to know you’re enjoying the smooth ride, easy‑to‑use display, and the convenience of controlling settings through the Segway app.
Your feedback reinforces why so many riders trust Segway as their go‑to brand for scooters. If you ever need assistance, please feel free to reach out at technicalsupport@segway.com.
- Pros mentioned:Ride quality, Speed
Rated 4 out of 5 stars
Great scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thrilling ride, fast charging, kind of heavy but manageable
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Kdizzle - thank you for the review... the Max G3 is one of newest products, and yes the thrill is definitely there! Enjoy!!!
- Pros mentioned:Ride qualityCons mentioned:Weight
Rated 5 out of 5 stars
Fun scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fun, solid build. Heavy though. Lights are a plus and are bright
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jim,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re having great fun with it and appreciate its solid build. It’s wonderful to know the bright lights add to the experience, even if the scooter feels a bit heavy—your feedback highlights both the strengths and practical details of the G3.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Must buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast smooth, great experience for first time riding one
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear your first ride was a fast and smooth experience. If you ever need any assistance, please reach out at technicalsupport@segway.com.
- Pros mentioned:Portability, Ride quality
Rated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, very easy to use . Smooth ride. Recommend
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Eunice,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it excellent in quality, easy to use, and smooth to ride. Your recommendation means a lot to us, and it’s wonderful to know the scooter is meeting your expectations.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team