Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 385 reviews
(385 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ninebot Max G3 Electric Scooter's speed, ride quality, and overall performance. Many appreciate the long battery life and ease of use, as well as the added comfort of the suspension and the surprising power it delivers. However, some customers have expressed concerns about the actual range and the scooter's heavy weight.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Max G3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this scooter and the Segway app. This scooter is so much fun to ride and I have saved so much gas money. I just bought the GT3 Pro and it’s a beast. Segway is the way to go.
I would recommend this to a friend- Cons mentioned:Range
Rated 4 out of 5 stars
Great commuter with lots of bells and who
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great commuter with lots of options. Makes you feel like it was very inspired by Tesla, from air unlock to regenerative breaking to configurable charge limits. It handles like a dream too. So why the 4 stars you ask ? It’s due to the range, I do not get the range it claims (again like a Tesla). If they come up with the promised external battery pack, I will be very happy to give them 5 stars.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Arnie,
Thank you for sharing your thoughtful review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you enjoy its commuter‑friendly design, advanced features like air unlock, regenerative braking, and configurable charge limits, and that it handles like a dream. We appreciate your honest feedback about the range — real‑world conditions can sometimes affect performance compared to rated specifications. Your point about the external battery pack is well‑taken, and we’re glad to know that would make the scooter a perfect fit for you.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ease of use, Ride quality
Rated 5 out of 5 stars
For me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and pleasant to use, saves me on gas..
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Christopher,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you find it easy and pleasant to use, and that it’s helping you save on gas — that’s exactly the kind of convenience and efficiency we aim to deliver. It’s great to know the scooter is making your rides both fun and practical.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freaking awsome. Fast stable and just fun. Would recommend for adults
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Joshua,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it fast, stable, and fun to ride. Your recommendation for adult riders means a lot, and we’re glad the scooter is delivering such an exciting experience.
If you ever have questions or need assistance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Segway
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. We did a lot of research and found this to be the best quality option
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Laura,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you found it to be the best quality option after your research and that it has exceeded your expectations. Knowing the G3 is delivering both performance and reliability makes us very happy.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be glad to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rides smooth! I love it! It is the perfect ride for around town and during the nice weather to get out and enjoy fresh air.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Morgan,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you love how smooth it rides and that it’s the perfect companion for getting around town and enjoying the fresh air during nice weather. It’s wonderful to know the scooter is giving you both comfort and enjoyment in your daily rides.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is absolutely perfect. Really fast, gets you places you need to get to
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Christopher,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter, 28 mph Max Speed with 50 Miles Max Range – Black. We’re thrilled to hear that you find the scooter “absolutely perfect” and that it’s giving you the speed and reliability you need to get where you want to go.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help ensure you continue enjoying your rides.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Electric scooter, if you want to leave a stay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best scooter smooth ridding. I feel safe and the gps is amazing. I would recommend this to my family and friends. It's worth every penny
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Charlene,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it the best scooter, with smooth riding, reliable safety, and an amazing GPS feature. It’s wonderful to know you feel confident on it and would recommend it to family and friends. Your feedback means a lot to us and highlights the value this scooter brings.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Awesome Scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good and fun scooter. Used it to commute from home to work but hills were a little tough. But if you are a lightweight person should do fine. Really easy to use would highly recommend. I am getting the gt3 just because of the added 400w power
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it fun and reliable for commuting, even if hills can be a bit challenging. It’s great to know that you would recommend it and that you’re already looking forward to upgrading to the GT3 for its added power. Your feedback means a lot to us and reinforces our commitment to delivering scooters that combine performance, convenience, and enjoyment for every rider.
If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Robert
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and very fast delivery with great quality
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Robert,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re impressed with the excellent product quality and that the fast delivery met your expectations. Your feedback means a lot to us, and we’re glad the G3 is providing the performance and reliability you were looking for.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Best Scooter Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing scooter, fast and fun! Segway is definitely worth the price
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it amazing, fast, and fun. It’s wonderful to know the scooter’s performance and reliability make it worth the price in your experience. Your feedback means a lot to us!
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway G3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible scooter. The only bad thing is you get a bell for a horn on the Segway G2 you get a real horn and it’s a lower model I don’t understand why they didn’t put it on the G3 model but overall fantastic scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Mike, thank you for taking the time to share your thoughts on the Segway Ninebot Max G3. We’re glad to hear you find it an incredible scooter and appreciate your feedback regarding the horn design. At Segway‑Ninebot, we are committed to delivering premium products with great customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Ride On, Segway‑Ninebot Customer Support.
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Great scooters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great scooter. Rides smoothly and goes really fast. Has great range.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Cesar, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features, not to mention its range! Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
God Mode
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eye made an awesome product. I am aware I am the one and only. That also means I created Best Buy. I am the owner of everything I see.i am the only one with an account. That’s why it is named my account
I would recommend this to a friend- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
The best scooter ive ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a awesome scooter. Fast, excellent range and quality construction.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Lafonzo, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features, not to mention its range! Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my scooter was the best investment that I've made highly recommend
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jose,
Thank you for your review of the Segway Ninebot Max G3 Electric Scooter, 28 mph Max Speed with 50 miles Max Range – Black. We’re thrilled to hear that you love your scooter and consider it one of your best investments. Your recommendation means a lot to us, and we’re glad it’s bringing you so much enjoyment.
If you ever have questions or need assistance with your scooter, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Great scooter! Best in class
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scoot. I own the GT3 and got the Max G3 for my wife. They are almost the same! Slightly smaller deck, slightly less wattage and slightly less mph with all the same bells and whistles, but still a beast! My only problem is Best Buy duped me on my free accessary. They make it hard for you to see how you are supposed to get one while every other website and store make it very easy. Its plastered everywhere else online except BestBuy. Very small print to click on and you have to seperately bundle it into your cart. I did not realize this until after my purchase when i saw the free promo accessary was not included. Not cool.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your detailed review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you love the scooter and that it’s been a great fit for your wife as well — even with the slight differences compared to your GT3, it’s wonderful to know you still consider it a beast and best in class!
We truly appreciate your feedback regarding the promotional accessory experience at Best Buy. We understand how frustrating it can be when promotional details aren’t clearly communicated, and your comments highlight the importance of transparency for customers. While Segway doesn’t control retailer promotions directly, we’ll make sure your feedback is noted so we can continue working with our partners to improve clarity and ease of access for future offers.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Cons mentioned:Range
Rated 5 out of 5 stars
Excellent acceleration but range could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good scooter for daily local commuting, running errands etc., but in S mode range is only around 25 miles. I always keep mine in S mode because I find the other modes too slow. Everything else about is excellent. A small pain point is that there is not that much space to place the second foot. Minor quibble!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us. We'll be sure to share your feedback with our product team. Keep on adventuring!
- Pros mentioned:Speed
Rated 3 out of 5 stars
A bump back and forward.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.straight to the point I return the G3. I wanted to give my input to maybe help someone on the fence purchasing this. The suspension is horrible you feel every bump on the road. I’ve watch almost every review on youtube and comments say its the best. No the G2 was the best and feels you are floating. Next the bell on a 1k scooter is a step back. The latch looses that clean look of the G2 and now looks generic just hangs down. On the positive side the new tft screen is great along with its customization options on the app. Tech forward thinking of how a scooter should be as a standard you actually get the time now. Even tho its stuck on military time and you cannot change it. Light is even brighter and move upward and down. Deck board is similar to the G2. Speed yes it goes faster just be safe please. The breaks felt soft out of the box, I did adjust from the top cause it feels you have to apply close to handle pressure. Mmm yeah ill wait for next gen or the F3 pro. I truly hope this helps someone.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Jay, We're sorry to hear about your experience with the Max G3. We'll share it with our product team. Thank you for sharing your feedback!
- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Perfect for the local commuters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great! Really fast and super stable. Love the updated lights
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!