Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome Segway Scooter!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything thing about this scooter is Amazing we got it for our daughter to get around her college campus it was a game changer for her she loves it!!! The speed gets up to 28 it be rolling!!! And the battery life is great I would recommend this to anyone!!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Pam, thank you for the review! We’re thrilled to hear the Max G3 has been a game changer for your daughter on campus. At Segway Ninebot we're committed to delivering high quality products and experience for our customers. If you ever need any assistance, please reach out at technicalsupport@segway.com.
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Segway scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter.super fast and smooth. I would buy again
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Greg,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it super fast, smooth, and worthy of buying again. Knowing it delivers the performance and quality you expect is exactly what we aim for.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway G3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the scooter. This is the best scooter I’ve ever owned integrity performance and just a really nice looking scooter. Take it to work every day and one of the safest scooters with all the extra features provided.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Michael,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it’s the best scooter you’ve ever owned, delivering both integrity and performance while also standing out with its sleek design. It’s wonderful to know you rely on it daily for work and appreciate the safety features that make your rides more secure. Your feedback truly highlights the value of the G3.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:SpeedCons mentioned:Weight
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great product! It is so fast, the only issue is that it is very very heavy!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Hayden,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it fast and an overall great product. We appreciate your feedback about the weight — the Max G3 is built with durability and long‑range performance in mind, which does add to its sturdiness. It’s great to know the speed and ride quality are delivering the experience you were looking for.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Cons mentioned:Handlebar design, Weight
Rated 2 out of 5 stars
Dangerous
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly constructed does not handle well even at speed of 15. Handle bars are way too long and stick out probably a foot on each side. The scooter has a lot of bells and whistles. It does go 28 miles an hour however you’re going to crash as it has no stability control and poorly. It is also extremely heavy. I hit a pothole in the road going 12 miles an hour, and it completely flipped the scooter. It’s a dangerous scooter, even for the most experienced rider. I would not let your child ride the scooter. In fact, it should be recalled as it is too dangerous.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support.
- Pros mentioned:Speed
Rated 3 out of 5 stars
My G3 Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know I put 3 stars but here's why. First off I like the scooter but it's not free of bugs and issues. Randomly the scooter while powered off will make noises. The mileage tracking is not accurate at all so you can't trip plan based on distances so it limits your ability to feel secure while riding long distances. One thing that stands out I wish they would fix is the throttle. When you're not pining the throttle in the max position the scooter bumps vs smooth throttle control. I have also noticed that the scooter takes a lot of effort to make it engage the motors and it's put me in risky situations when crossing the street from a stopped position. The charge time seems to be decently fast between 2-3hrs for a full charge. Swag way says they have an additional external battery to double the range and yet it's not anywhere to be found for purchase (one of the features I was/am looking for). There is no adjustability in the handlebar height so it makes it hard for a shorter rider. I am not a big fan of having to pair the scooter to my phone in order to use it (means the company wants to collect riding data) and that's unnerving. Overall I am happy with the scooter but am shopping to replace it with another scooter that will have better features I seek (like accurate batter to mile calculations).
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ronnie,
Thank you for sharing your detailed review of the Segway Ninebot Max G3 Electric Scooter. We appreciate your balanced perspective and the time you took to highlight both the strengths and areas for improvement. It’s great to hear you enjoy the scooter overall, especially the fast charging and solid build, but we understand your concerns about mileage tracking, throttle responsiveness, and the lack of adjustability in the handlebar height.
Your feedback about the external battery availability, throttle smoothness, and app pairing requirements is especially valuable — these insights help us identify ways to improve the rider experience. We’re sorry to hear that some of these issues have put you in risky situations, and we take that very seriously.
We encourage you to reach out directly to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929) so we can review your concerns in detail and explore possible solutions.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
As Advertised but exceeded expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, stable and well-built. I recommend not installing/using the turbo for your own safety.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Freddy, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Definitely buy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loveee it!! I got it for my fiancé for Christmas and he takes it everywhere and haven’t had a single problem with it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Lilly,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that your fiancé is enjoying it so much and that it’s been a wonderful Christmas gift. It’s great to know the scooter has been reliable and fun for everyday use.
If you ever have questions or need assistance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Epic electric scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice and affordable scooter. My boys love it and give them planty of time to explore our neighborhood. I love that it has a range of 50 miles so I can have them get me small items at Safeway
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Zach,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your boys love riding it and that its 50‑mile range gives them plenty of time to explore the neighborhood. It’s wonderful to know it’s also useful for quick errands like picking up small items at Safeway. Your feedback is greatly appreciated.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Create Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been five stars but I had to buy a fast charger because the dinky charger it had wouldn’t charge. Come to find out it’s the inverter inside the scooter. Segway did send a replacement and I swapped it out myself but I shouldn’t have to do that with a scooter this high.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Adrian,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We appreciate your honest feedback and are glad to hear Segway support was able to send you a replacement inverter. At the same time, we understand your frustration that you had to purchase a fast charger and perform the swap yourself—especially with a premium scooter like the Max G3. Your input is valuable, and we’ll make sure it’s noted for continuous product improvement.
If you experience any further issues or need additional assistance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help ensure your scooter continues to perform at its best.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, Speed
Rated 4 out of 5 stars
Best overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter for daily commute to work. Quick and agile.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hello Luis, thanks for the review! We're glad your Max G3 it's making your daily commute smoother. At Segway-Ninebot we're committed to delivering high quality products and experience for our customers. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Smooth ride
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Promotional price earlier in the uear was $899 amd when it dropped again close to it ($999), it seemed like an easy decision. Really ecxeeded my expectations in what I need. Reputable brand name and the thought put into it shows.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that the promotional pricing made it an easy decision for you and that the scooter has exceeded your expectations. Your feedback highlights the value, thoughtful design, and trusted reputation of Segway, which we strive to deliver in every ride.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is fast and a lot of fun. Been very happy with it so far
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Steven,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear that you find it fast, fun, and that it has brought you happiness so far. It’s wonderful to know the Max G3 has lived up to your expectations with its performance and ride quality.
Your positive feedback means a lot to us, and we’re thrilled that you’re enjoying your scooter experience.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Amazing first electric kick scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after hearing lots of great things online and watching lots of reviews on yt. I honestly dont have anything bad to say about this scooter, i just wish it had a lil more range when using sport mode but im looking forward to purchasing segway’s external battery when it releases to solve that minor issue :D
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it’s been an amazing first electric kick scooter for you and that it’s lived up to the great things you’d heard online. It’s wonderful to know you’re enjoying the performance, even in Sport mode, and we appreciate your feedback about range. We’re excited that you’re already looking forward to the external battery release—it’s a great way to extend your rides even further.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Very smooth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scooter rides very smoothly, acceleration is very good and goes very fast
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jaycob,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re enjoying the smooth ride and strong acceleration — that combination of comfort and speed is exactly what makes the G3 such a standout model. It’s wonderful to know it’s delivering the fast, reliable performance you were looking for.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Advanced features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faster than the previous g30lp that i have. With advanced features using the celfone.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jabog,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it faster than your previous G30LP and that you’re enjoying the advanced features available through your cellphone. It’s wonderful to know the scooter is meeting your expectations for speed, innovation, and convenience.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:SpeedCons mentioned:Weight
Rated 4 out of 5 stars
Fast and comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty fast but make sure your on sport mood. And also very comfortable. But very heavy in terms of weight and price:). Then, 4 stars
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Navid, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Speed
Rated 5 out of 5 stars
Amazing Scooter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice speed, not too much torque, an great to maneuver
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear CHRISTOPHERS,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear that you’re enjoying its impressive speed, smooth maneuverability, and overall ride quality. Your feedback about the torque and handling is very valuable, and we’re glad the scooter has provided you with a comfortable and enjoyable commuting experience.
Your positive comments mean a lot to us, and we’re thrilled that the Max G3 has met your expectations for both performance and build quality.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Fast scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and wonderful scooter would recommend if go for a ride
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Alex,
Thank you for sharing your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it fast, wonderful, and enjoyable for rides. Your recommendation means a lot to us and reinforces our commitment to delivering scooters that combine performance, reliability, and fun.
If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, Ride quality
Rated 5 out of 5 stars
For me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and pleasant to use, saves me on gas..
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Christopher,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you find it easy and pleasant to use, and that it’s helping you save on gas — that’s exactly the kind of convenience and efficiency we aim to deliver. It’s great to know the scooter is making your rides both fun and practical.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team