Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Isaiah is the GOAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped in today to buy two Segway scooters. We were helped by Isaiah he is an amazing asset to Best Buy. His professionalism, politeness, and willingness to help surpasses most people his age. This young man deserves a raise and would do amazing in a management role.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Heather,
Thank you for sharing your review on the Segway Max G3 Electric Scooter and for recognizing the outstanding service you received from Isaiah at Best Buy. We’re thrilled to hear that his professionalism, politeness, and willingness to help made such a positive impression on your experience.
It’s wonderful to know that Isaiah went above and beyond to assist you, and we agree that team members like him truly make a difference. Your feedback not only highlights the quality of the scooter but also the importance of excellent customer service in making the purchase experience memorable.
If you have any questions or need assistance with your Max G3 scooters, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Great commuter with lots of bells and who
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great commuter with lots of options. Makes you feel like it was very inspired by Tesla, from air unlock to regenerative breaking to configurable charge limits. It handles like a dream too. So why the 4 stars you ask ? It’s due to the range, I do not get the range it claims (again like a Tesla). If they come up with the promised external battery pack, I will be very happy to give them 5 stars.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Arnie,
Thank you for sharing your thoughtful review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you enjoy its commuter‑friendly design, advanced features like air unlock, regenerative braking, and configurable charge limits, and that it handles like a dream. We appreciate your honest feedback about the range — real‑world conditions can sometimes affect performance compared to rated specifications. Your point about the external battery pack is well‑taken, and we’re glad to know that would make the scooter a perfect fit for you.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Segway scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ride and build quality. The heads up display is very advanced and the phone app is seamlessly integrated with the scooter. Scooot scooot. Ride safe!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jonathan,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you’re impressed with the ride quality, advanced heads‑up display, and seamless phone app integration. It’s great to know the scooter is delivering such a positive experience.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Would Definitely Recommend!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this scooter. The range is great when you keep the speed in the 18-20 MPH zone. If you hammer it at 28 mph, your range will be reduced.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear JonathanK,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you’re loving the scooter and that the range works well when cruising at moderate speeds. Your insight about how higher speeds can reduce range is very helpful for other riders to know.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Segway scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome scooter! Great battery life! Overall best deal for my money
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Chris,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it awesome, with great battery life and excellent value for your money. It’s wonderful to know the scooter is delivering the performance and reliability you expected.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item. My brother loves it and rides it frequently. Worth the price and would recommend
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jose,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your brother loves riding it frequently and that you find it worth the price. Your recommendation means a lot, and we’re glad the scooter is delivering both enjoyment and value.
If you ever have questions or need assistance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Ninebot is always a solid scooter choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had multiple scooters from Segway and never disappointed. They might not be the fastest but man are they build well. I love this new one I got as my upgrade from Gen 1. Highly recommend it. It doesn't get the miles it stated but plenty enough for me to ride for over 3 hours straight.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Dalkillow,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear that Segway scooters have consistently met your expectations and that you’ve never been disappointed. It’s wonderful to know you appreciate the solid build quality and reliability, even if speed isn’t the highest priority. We’re thrilled that your upgrade from Gen 1 has been a success and that the Max G3 provides plenty of range for long rides — over three hours straight is impressive!
Your loyalty and recommendation mean a lot to us, and we’re glad the Max G3 has delivered both durability and enjoyment.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
For transport
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it pay by itself, i use this for commute to work saving time a more important money
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear it’s proving to be a great product for your daily commute, saving you both time and money. Knowing the G3 is helping make transportation more efficient and cost‑effective means a lot to us.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Great scooters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great scooter. Rides smoothly and goes really fast. Has great range.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Cesar, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features, not to mention its range! Thank you for sharing your experience with us and keep on adventuring!
Rated 4 out of 5 stars
Great scooter! Best in class
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scoot. I own the GT3 and got the Max G3 for my wife. They are almost the same! Slightly smaller deck, slightly less wattage and slightly less mph with all the same bells and whistles, but still a beast! My only problem is Best Buy duped me on my free accessary. They make it hard for you to see how you are supposed to get one while every other website and store make it very easy. Its plastered everywhere else online except BestBuy. Very small print to click on and you have to seperately bundle it into your cart. I did not realize this until after my purchase when i saw the free promo accessary was not included. Not cool.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your detailed review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you love the scooter and that it’s been a great fit for your wife as well — even with the slight differences compared to your GT3, it’s wonderful to know you still consider it a beast and best in class!
We truly appreciate your feedback regarding the promotional accessory experience at Best Buy. We understand how frustrating it can be when promotional details aren’t clearly communicated, and your comments highlight the importance of transparency for customers. While Segway doesn’t control retailer promotions directly, we’ll make sure your feedback is noted so we can continue working with our partners to improve clarity and ease of access for future offers.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Perfect for the local commuters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great! Really fast and super stable. Love the updated lights
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Excellent acceleration but range could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good scooter for daily local commuting, running errands etc., but in S mode range is only around 25 miles. I always keep mine in S mode because I find the other modes too slow. Everything else about is excellent. A small pain point is that there is not that much space to place the second foot. Minor quibble!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us. We'll be sure to share your feedback with our product team. Keep on adventuring!
- Pros mentioned:Speed
Rated 3 out of 5 stars
A bump back and forward.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.straight to the point I return the G3. I wanted to give my input to maybe help someone on the fence purchasing this. The suspension is horrible you feel every bump on the road. I’ve watch almost every review on youtube and comments say its the best. No the G2 was the best and feels you are floating. Next the bell on a 1k scooter is a step back. The latch looses that clean look of the G2 and now looks generic just hangs down. On the positive side the new tft screen is great along with its customization options on the app. Tech forward thinking of how a scooter should be as a standard you actually get the time now. Even tho its stuck on military time and you cannot change it. Light is even brighter and move upward and down. Deck board is similar to the G2. Speed yes it goes faster just be safe please. The breaks felt soft out of the box, I did adjust from the top cause it feels you have to apply close to handle pressure. Mmm yeah ill wait for next gen or the F3 pro. I truly hope this helps someone.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Jay, We're sorry to hear about your experience with the Max G3. We'll share it with our product team. Thank you for sharing your feedback!
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, smooth ride, love how fast it gets up to speed.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi James, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway G3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible scooter. The only bad thing is you get a bell for a horn on the Segway G2 you get a real horn and it’s a lower model I don’t understand why they didn’t put it on the G3 model but overall fantastic scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Mike, thank you for taking the time to share your thoughts on the Segway Ninebot Max G3. We’re glad to hear you find it an incredible scooter and appreciate your feedback regarding the horn design. At Segway‑Ninebot, we are committed to delivering premium products with great customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Ride On, Segway‑Ninebot Customer Support.
- Pros mentioned:Speed
Rated 5 out of 5 stars
First time scooter buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter with great tech. Boost mode is incredible. I researched scooters all winter, I wanted something with a max speed that could keep up with traffic and didn't want dual motors because of cost. First time your owner and the G3 Max is perfect and has the speed and pickup to keep me going for years. Pre-ordered for $500 less, but I think still worth $1399.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Jack, We're so thrilled that you're loving your Max G3 purchase! The new generation is a great value and has so many incredible features and truly built for the future. Keep on adventuring!
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Electric scooter, if you want to leave a stay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best scooter smooth ridding. I feel safe and the gps is amazing. I would recommend this to my family and friends. It's worth every penny
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Charlene,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it the best scooter, with smooth riding, reliable safety, and an amazing GPS feature. It’s wonderful to know you feel confident on it and would recommend it to family and friends. Your feedback means a lot to us and highlights the value this scooter brings.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rides smooth! I love it! It is the perfect ride for around town and during the nice weather to get out and enjoy fresh air.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Morgan,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you love how smooth it rides and that it’s the perfect companion for getting around town and enjoying the fresh air during nice weather. It’s wonderful to know the scooter is giving you both comfort and enjoyment in your daily rides.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Segway
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. We did a lot of research and found this to be the best quality option
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Laura,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you found it to be the best quality option after your research and that it has exceeded your expectations. Knowing the G3 is delivering both performance and reliability makes us very happy.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be glad to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freaking awsome. Fast stable and just fun. Would recommend for adults
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Joshua,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it fast, stable, and fun to ride. Your recommendation for adult riders means a lot, and we’re glad the scooter is delivering such an exciting experience.
If you ever have questions or need assistance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team