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Customer Ratings & Reviews

$1,099.99
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The comparable value is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ninebot Max G3 Electric Scooter's speed, ride quality, and overall performance. Many appreciate the long battery life and ease of use, as well as the added comfort of the suspension and the surprising power it delivers. However, some customers have expressed concerns about the actual range and the scooter's heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 385 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Segway Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service. I would recommend this product to all who inquire.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Florentina,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you found it to be an excellent product and that the service met your expectations. Your recommendation means a lot and highlights the scooter’s quality and reliability for riders seeking performance and convenience.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Happy scooter driver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the scooter great to get around town. It’s built with quality. Also it’s fast enough to get you around town.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Scooter for the Money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered the scooter and It came a day early and we assembled and tries the scooter veey confirtable ride breaking is also very comfirtable. Screen is good in day. Best pick for the price we paid.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Hanuman, We're so thrilled to hear that you love your Max G3. It's a phenomenal and comfortable ride, not to mention it offers an incredible value. Happy riding!

  • Rated 5 out of 5 stars

    Sigway Scooter’s are great .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Solid All Around Scooter.Great Price. I would recommend to friends an family.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and furious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best scooter I’ve ever ride it is so fast and reliable it climbs any hill I go on

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for sharing your experience! It’s fantastic to hear that the MAX G3 is the best you’ve ever ridden. Its speed, reliability, and hill-climbing capability sound impressive. If you ever need any assistance, please reach out at technicalsupport@segway.com. Enjoy your adventures!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Max G3 mindblown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase of the year. So much fun and easy to ride. The tech on this thing is crazy!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for sharing your thoughts on the Max G3! We’re thrilled to hear it’s been your favorite purchase of the year. We are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com

  • Rated 5 out of 5 stars

    Best build for your buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The segway max G3 is an amazing scooter with superior build quality compared to anything else in its class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Electric scooter is awesome, I have had so much fun riding itincthe campgrounds while everyone is riding it is a little pricey but worth it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Janice,

      Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it awesome and that it’s bringing you so much fun riding around the campgrounds. We appreciate your honest note about the price and are glad to know you feel it’s worth it for the performance and enjoyment it provides.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keep it simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier than what you think I was just trying to apply

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jasrel,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you found it easier to use than expected and appreciate your feedback. Simplicity and ease of use are key parts of the riding experience, and it’s great to know the scooter met that expectation for you.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Segway ninebot max g3, good scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, compare to the Segway Ninebot MAX G30LP that I used before. Good suspension and flexible multi driving mode that you can adjust max speed.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that you find it a strong upgrade compared to the G30LP, with improved suspension and flexible multi-driving modes that let you adjust the max speed to your preference. It’s wonderful to know the scooter is delivering both comfort and versatility for your rides.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fun Ride!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun, fast, great features, great range, quick charging! the different modes make it safe for smaller children or for even walking along side it without taking off! i will be buying more

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Rob,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying the fun, fast ride, great features, impressive range, and quick charging. It’s wonderful to know the different modes make it versatile and safe for children or even for walking alongside — that flexibility is exactly what we aim to provide. We’re excited that you plan to buy more!

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Great 1st Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Scooter I’ve purchased and did a bunch of research. Meets my expectations and I think it looks great. I don’t have any need to go over 20 mph but if I need to I can easily.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review on the Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black. We’re glad to hear that your first scooter purchase has met your expectations and that you’re enjoying both its performance and design. It’s great to know the scooter provides the flexibility you were looking for, whether riding at comfortable speeds or having the option to go faster when needed.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, definitely a good buy. Swift, long range and it’s a good size.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Elijah,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it swift, long‑range, and the right size—truly worth every penny. Your feedback highlights the scooter’s strong performance and value, making it a reliable choice for riders who want both speed and endurance.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Max 3

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened it up in mall put it together. Easy Getting the thing to run through app. Not easy. Qrl and blue tooth was giving me issues. Also scooter is stuvh on 20mph no 28 Ive only road 10miles so far. I think its very good. For price. The speed of charging is great. My old hilboy took 6 hours This 2.5 Just need mirrors

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, Joesnyc. Thank you for your detailed feedback! We're glad assembly was easy and you're enjoying the fast charging – that 2.5-hour charge time is a real upgrade! Regarding the app/Bluetooth issues and speed setting, our After-Sales Service Team would be happy to help troubleshoot. For personalized assistance, please contact:

      • Email: technicalsupport@segway.com
      • Hotline: 1-866-473-4929 (Mon-Fri, 5:30 AM - 5:00 PM PST)

      When reaching out, kindly mention that Olivia referred you – this will help us serve you faster. Your mirror suggestion has been noted too! . Thank you for your support!

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    G3 awesome upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good haven’t really tested the mileage yet but Rides really peppy and fast brakes seem to be a little slow to react but it’s all right. You still stop within that 20 foot range. The looks and the way it handles are excellent. Highly recommended.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you find it an awesome upgrade with peppy performance and excellent handling. It’s great to know the scooter’s looks and ride quality have impressed you, and we appreciate your feedback about the braking response — it’s helpful for us to understand how riders experience the product in real use.

      We’re glad you highly recommend it, and we hope it continues to deliver smooth, enjoyable rides as you test out the mileage further.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product. Excelente compra. Good rating ….

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear LegnaV,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you consider it the best product and an excelente compra. It’s wonderful to know you’re satisfied with its performance and overall quality. Your positive rating means a lot to us.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to zoom around the neighborhood with plenty of illumination and speed.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Maximus, thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your Max G3 and that it’s providing you plenty of illumination and speed. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Best Buy Employee

    Rated 5 out of 5 stars

    Reliable and quick

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is a fast and reliable scooter. It has great distance and charges fairly quickly. I would definately buy again.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Eliezer,

      Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it fast, reliable, and capable of covering great distances with a quick charging time. It’s wonderful to know the scooter has met your expectations and that you would definitely buy again. Your feedback means a lot to us.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scooter purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Upgrade from my other scooter. Works great.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear DavidL,

      Thank you for sharing your experience with the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that upgrading from your previous scooter has been a great decision and that this model is working perfectly for you. It’s wonderful to know the scooter is delivering the performance and reliability you expected.

      If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    SEGWAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter has nice upgrades from shock absorbers to a nice cruise control also the ability to charge fairly quickly using the extra charging port.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you enjoy the upgrades, from the shock absorbers to cruise control, and the convenience of faster charging with the extra port. It’s wonderful to know these enhancements are making your rides smoother and more efficient.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team