Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter is amazing. Very fast an the suspension works great.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Saber, We're so happy you're enjoying your Max G3. It's an incredible scooter and the upgraded dual suspension system ensures a buttery smooth ride. Keep on riding!
- Pros mentioned:Speed
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is absolutely perfect. Really fast, gets you places you need to get to
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Christopher,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter, 28 mph Max Speed with 50 Miles Max Range – Black. We’re thrilled to hear that you find the scooter “absolutely perfect” and that it’s giving you the speed and reliability you need to get where you want to go.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help ensure you continue enjoying your rides.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Go Best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I'm very excited about the team at Best buy and have courtesy and thorough they were as I was pursuing an order for the scooter I would recommend a lot of people though shop at Best buy it's the best place to shop
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear JMcCoy,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear how excited you were about your purchase experience at Best Buy and that their team provided courteous and thorough service while helping you with your order. It’s wonderful to know the process went smoothly and left you feeling confident about recommending Best Buy to others.
Your feedback means a lot to us, and we’re thrilled the Max G3 has found its way to you with such a positive shopping experience.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
SEGWAY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IS A REALLY GOOD SCOOTER AND I WILL BUY IT AGAIN MY SON LOVES TO RIDE IT EVERY DAY I WILL RECOMEND THIS SCOOTER. TO EVERYBODY
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Hector,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you and your son are enjoying it so much, and that it has become part of his everyday routine. It’s wonderful to know you would recommend it to others and even consider buying it again — that speaks volumes about its quality and performance.
Your feedback highlights exactly what makes the Max G3 stand out — powerful speed, long range, and a durable design that riders of all ages can enjoy with confidence.
If you ever need assistance with your Max G3 or have questions about its features, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Segways are so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to go faster than my buddies on their max g2 (the previous generation) Very fun easy to do burnouts. Now my buddy bought the gt3 so he goes faster and i need to buy the gt3 pro
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you very much for sharing your great experience with the Max G3. We are thrilled that you are enjoying your scooter thus far. The GT3 Pro sounds like an exciting upgrade, and we hope it meets your speed expectations. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
Segway-Ninebot Customer Support.
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a top tier scooter, smooth to ride and very fast
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Smooth ride
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rides nice and good battery life. Nice upgrade from my prior older Segway scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We are happy to hear that it provides a nice, smooth ride with good battery life, and that it serves as a great upgrade from your previous older Segway scooter.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Absolutely a joy to ride!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The solid build quality and integration of technology make this scooter a great buy! I am confident that this will last for a long time… will definitely be getting the battery attachment when it is available so we can use it for longer distance.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear David,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re impressed with its solid build quality and advanced technology integration. It’s wonderful to know you feel confident it will last a long time, and we appreciate your excitement about the upcoming battery attachment for extended range — that’s exactly the kind of innovation we aim to deliver.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Best Scooter Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing scooter, fast and fun! Segway is definitely worth the price
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it amazing, fast, and fun. It’s wonderful to know the scooter’s performance and reliability make it worth the price in your experience. Your feedback means a lot to us!
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Robert
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and very fast delivery with great quality
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Robert,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re impressed with the excellent product quality and that the fast delivery met your expectations. Your feedback means a lot to us, and we’re glad the G3 is providing the performance and reliability you were looking for.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my scooter was the best investment that I've made highly recommend
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jose,
Thank you for your review of the Segway Ninebot Max G3 Electric Scooter, 28 mph Max Speed with 50 miles Max Range – Black. We’re thrilled to hear that you love your scooter and consider it one of your best investments. Your recommendation means a lot to us, and we’re glad it’s bringing you so much enjoyment.
If you ever have questions or need assistance with your scooter, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing product had it for almost a year now and it still works great even with how many times I’ve crashed it!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Cassidy,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that after almost a year of use, it’s still performing great for you—even after a few crashes! Your feedback highlights the scooter’s durability and reliability, which is exactly what we aim to deliver for riders who want both fun and long‑lasting performance.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Segway scooter is the way to go on a roll
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This the best scooter i have ever received. So many cool features i did not even know it has. Its worth the price. Very reliable and battery life last very long with out charging it. The charge time is pretty quick for the type of battery it has.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Nathaniel,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it’s the best scooter you’ve ever received and that you’re enjoying all the features — even ones you didn’t expect! It’s great to know you find it reliable, with long‑lasting battery life and quick charging times. That combination of performance and convenience is exactly what we aim to deliver with the G3.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so impressed with this scooter. I use this more than my vehicle now.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Joe,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re so impressed with it and that it’s become your go‑to ride, even more than your vehicle. That kind of reliability, convenience, and enjoyment is exactly what we strive to deliver with the Max G3.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter, easy to find and enough in inventory. Easy to set up and very useful to use around town
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Alejandro,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you found it easy to set up, readily available in inventory, and very useful for getting around town. It’s wonderful to know the scooter is meeting your expectations and adding convenience to your daily rides. Your feedback is greatly appreciated.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Max G3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this scooter and the Segway app. This scooter is so much fun to ride and I have saved so much gas money. I just bought the GT3 Pro and it’s a beast. Segway is the way to go.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Rider,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear how much you love riding it and that the Segway app has added to your experience. It’s wonderful to know the scooter has helped you save on gas while still being fun and reliable.
Congratulations on your new GT3 Pro purchase as well — we’re glad to hear you’re enjoying it and finding it to be a beast of a ride. Your enthusiasm and loyalty mean a lot to us, and we’re delighted Segway has become your go‑to choice.
If you have any questions or need assistance with your Max G3 or GT3 Pro, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 1 out of 5 stars
Nope don’t buy it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope nope nope. I’ve owned 5 electric scooters. The Segway e2plus, Hiboy s2, hiboyks4, Segway g2, and this. Out of all those the best was the ks4. Segway sucks, This thing heats up to like 200 degrees and it tells u that in the display. It is just how they are. Then you gotta wait til it cools to change it. The mileage sucks. You get maybe 1/4 of advertised mileage. But it can conquer hills and fully charges in 3 hours. So eh.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Rider,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re sorry to hear that your experience hasn’t met expectations compared to other scooters you’ve owned. We understand how frustrating it can be when the scooter overheats, delivers less mileage than advertised, and makes you wait for cooldown before continuing your ride.
We do appreciate that you noted its strengths, such as conquering hills and charging fully in about 3 hours, but we recognize that reliability and consistency are just as important. Your feedback is valuable, and we’ll make sure it’s shared with our product team to help improve future models.
If you’d like assistance with the overheating or mileage concerns, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team can walk you through troubleshooting steps and provide guidance on optimizing performance.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Although I wish it was a bit faster. The thing that actually does bother me is the warranty on this expensive item.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear OMARG,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re glad to hear that you love the scooter and appreciate its performance, though we understand your wish for a bit more speed and your concern about the warranty on such a significant purchase.
Your feedback is important, and we want to ensure you feel confident in your investment. Please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team can provide detailed information about warranty coverage, options for extended protection, and guidance to make sure your scooter continues to deliver the reliable experience you expect.
We appreciate you bringing this to our attention and value your input as it helps us improve both product performance and customer peace of mind.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome Segway
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best scooter hands down… but very pricy. Wish it was a little cheaper
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Demetrius,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you consider it the best scooter hands down and that it’s delivering the performance and range you were looking for. We understand your point about the price — quality engineering and advanced features do come at a cost, but your feedback is valuable and helps us continue to improve.
We’re delighted the G3 has been such a great ride for you, and we truly appreciate your honest recommendation.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great Scooter, lots of nice upgrades
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.much faster then a lime scooter and lots of nice features like blinkers and find my
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear GraceS,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you’re enjoying the speed and the upgraded features such as the blinkers and the “Find My” functionality. It’s wonderful to know these enhancements are making your rides safer and more convenient compared to other scooters.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team