Customer Ratings & Reviews
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suspension is great easy on the road long lasting gets me everywhere where I need to go
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jose,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find the suspension great, the ride smooth and easy on the road, and that the scooter’s durability gets you everywhere you need to go. It’s wonderful to know the G3 is delivering both comfort and reliability for your journeys.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Fast, reliable and safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is far better and safe than those available on Amazon. The suspension is a game changer for this scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi DeepakK - we agree! The Segway team does our best to ensure a safe and enjoyable riding experience... there is the a reason we are the #1 manufacture in the world =). Thank you for the review!
- Pros mentioned:Speed
Rated 4 out of 5 stars
Over all im happy with it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Its awesome its a lot faster than i thought also! Only a couple things to put together very easy! Its a nice scooter!!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Nick,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you love it and found it faster than expected. It’s great to know the assembly was simple with only a few steps, and that overall you’re happy with the scooter’s performance and design. Your feedback means a lot to us.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Powerful scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing scooter. It has lots of power to carry someone who is over 200lbs up a hill. I would buy it again.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you very much for sharing your great experience with Segway-Ninebot. We are thrilled that you are enjoying your Max G3 scooter thus far. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
Segway-Ninebot Customer Support
Rated 5 out of 5 stars
God Mode
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eye made an awesome product. I am aware I am the one and only. That also means I created Best Buy. I am the owner of everything I see.i am the only one with an account. That’s why it is named my account
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that you’re enjoying the product and appreciate your enthusiasm. We understand your comments and unique perspective, and we truly value the time you took to share your experience.
Your 5‑star feedback means a lot to us, and we’re delighted that the Max G3 has provided you with a powerful and enjoyable ride.
If you have any questions or need assistance with your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good toys I like so much I would like w recommend for my daughter end children
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you enjoy it so much and that you would recommend it for your daughter and children. Your positive feedback means a lot to us.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
MY COMMUTE WILL NEVER BE THE SAME!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely thrilled with the Segway Ninebot Max G3! This scooter is a total game-changer for my daily commute. The 28 mph max speed is zippy and lets me keep up with city traffic, and the incredible 50-mile max range means I can go days without worrying about a charge. It feels incredibly solid and well-built, easily handling bumps and cracks in the road. Even better, it folds up quickly for stowing under my desk or hopping onto public transit. For anyone looking for a reliable, fast, and long-range electric scooter, this is an easy five-star purchase!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you very much for sharing your great experience with the max G3. We are thrilled that you are enjoying your scooter thus far. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. We welcome you to join our community on our socials (@segway). If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
Segway-Ninebot Customer Support
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Riding a scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product easy to ride very steady. I would recommend it to my friends.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear SadeW,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that you find it easy to ride, very steady, and worth recommending to your friends. Your positive feedback means a lot to us.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter love it. The speed is great and steady
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Alif,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you love it and that the speed feels both great and steady — that balance of performance and reliability is exactly what we aim to deliver.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and service. I would recommend this product to all who inquire.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Florentina,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you found it to be an excellent product and that the service met your expectations. Your recommendation means a lot and highlights the scooter’s quality and reliability for riders seeking performance and convenience.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 4 out of 5 stars
Max 3
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened it up in mall put it together. Easy Getting the thing to run through app. Not easy. Qrl and blue tooth was giving me issues. Also scooter is stuvh on 20mph no 28 Ive only road 10miles so far. I think its very good. For price. The speed of charging is great. My old hilboy took 6 hours This 2.5 Just need mirrors
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, Joesnyc. Thank you for your detailed feedback! We're glad assembly was easy and you're enjoying the fast charging – that 2.5-hour charge time is a real upgrade! Regarding the app/Bluetooth issues and speed setting, our After-Sales Service Team would be happy to help troubleshoot. For personalized assistance, please contact:
• Email: technicalsupport@segway.com
• Hotline: 1-866-473-4929 (Mon-Fri, 5:30 AM - 5:00 PM PST)
When reaching out, kindly mention that Olivia referred you – this will help us serve you faster. Your mirror suggestion has been noted too! . Thank you for your support!
- Pros mentioned:Speed
Rated 4 out of 5 stars
G3 awesome upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good haven’t really tested the mileage yet but Rides really peppy and fast brakes seem to be a little slow to react but it’s all right. You still stop within that 20 foot range. The looks and the way it handles are excellent. Highly recommended.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you find it an awesome upgrade with peppy performance and excellent handling. It’s great to know the scooter’s looks and ride quality have impressed you, and we appreciate your feedback about the braking response — it’s helpful for us to understand how riders experience the product in real use.
We’re glad you highly recommend it, and we hope it continues to deliver smooth, enjoyable rides as you test out the mileage further.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Excellent Electric Scooter!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this purchase! It has great engine power to climb up our steep hill.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you’re very happy with your purchase and that the scooter’s powerful engine has been able to handle steep hills with ease. It’s wonderful to know the Max G3 is delivering both performance and reliability for your rides.
Your feedback highlights exactly what makes the Max G3 stand out — strong climbing power, long range, and commuter‑friendly features that provide confidence and enjoyment in challenging terrain.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway ninebot max g3, good scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, compare to the Segway Ninebot MAX G30LP that I used before. Good suspension and flexible multi driving mode that you can adjust max speed.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that you find it a strong upgrade compared to the G30LP, with improved suspension and flexible multi-driving modes that let you adjust the max speed to your preference. It’s wonderful to know the scooter is delivering both comfort and versatility for your rides.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Fast and furious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best scooter I’ve ever ride it is so fast and reliable it climbs any hill I go on
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for sharing your experience! It’s fantastic to hear that the MAX G3 is the best you’ve ever ridden. Its speed, reliability, and hill-climbing capability sound impressive. If you ever need any assistance, please reach out at technicalsupport@segway.com. Enjoy your adventures!
- Pros mentioned:Portability
Rated 5 out of 5 stars
Max G3 mindblown
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase of the year. So much fun and easy to ride. The tech on this thing is crazy!!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for sharing your thoughts on the Max G3! We’re thrilled to hear it’s been your favorite purchase of the year. We are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com
Rated 5 out of 5 stars
Fast as a raptor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has an amazing suspension and acceleration and the boost mode is awesome. Happy I bought this scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Cindy,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you’re enjoying the amazing suspension, strong acceleration, and the boost mode feature. It’s wonderful to know the scooter has brought you so much satisfaction and that you’re happy with your purchase. Your 5‑star feedback means a lot to us!
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be glad to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
SEGWAY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter has nice upgrades from shock absorbers to a nice cruise control also the ability to charge fairly quickly using the extra charging port.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you enjoy the upgrades, from the shock absorbers to cruise control, and the convenience of faster charging with the extra port. It’s wonderful to know these enhancements are making your rides smoother and more efficient.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great upper-end commuter scooter.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All great so far, approaching almost 100 miles since I bought it. Use it daily for my commute and some errands here and there. The dual suspension on both front and back is a huge plus, and I also like the aesthetics.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Ariel, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
This scooter is cool
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter rides so smoothly and i like all the different riding modes , and all the lights are great set up was not horrible at all ,
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Nomi,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you enjoy the smooth ride, the variety of riding modes, and the bright lights. It’s great to know the setup process was manageable and that the scooter is delivering both performance and convenience for you.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team

![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg;maxHeight=54;maxWidth=54;format=webp)













