Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 385 reviews
(385 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ninebot Max G3 Electric Scooter's speed, ride quality, and overall performance. Many appreciate the long battery life and ease of use, as well as the added comfort of the suspension and the surprising power it delivers. However, some customers have expressed concerns about the actual range and the scooter's heavy weight.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scooter. Great quality, fun to ride.. .
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi RayshawnS - we 100%%%%%%%%%%%%%%%%%%%%%% agree with you! =)
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
A great addition to the team!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had a e-scooter before purchasing this one and it introduced to a whole new lifestyle. I think if you need an overall star player this is the vehicle for you!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth it to get a quality scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great commuter scooter. I enjoy the ride to and from work and save so much time.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Eric,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that it’s been a great commuter scooter for you and that it helps save time on your rides to and from work. It’s wonderful to know you’re enjoying the quality and performance every day.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Jorge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best scooter I ever bought and it is so good
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi JorgeF - thank you very much for the review! Enjoy that new #segwaysmile
Rated 5 out of 5 stars
Segway max g3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and Best Buy made it simple to purchase
I would recommend this to a friendRated 5 out of 5 stars
Amazing Scooter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice speed, not too much torque, an great to maneuver
I would recommend this to a friend- Cons mentioned:Range
Rated 5 out of 5 stars
Great feeling while riding
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personal I got a one that has defect and the charging with full charge and uaing on sport goes only 15 to 18 miles
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Akash,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re very sorry to hear that your unit may have a defect affecting the battery range — that’s not the experience we want for our riders. The Max G3 is designed to deliver up to 50 miles of range, so the 15–18 miles you’re seeing on sport mode with a full charge does sound unusual.
We recommend contacting Best Buy directly if you’d like to pursue a return or exchange, as they can assist with that process. Additionally, our Segway Customer Support team would be happy to help troubleshoot and confirm whether your scooter’s performance is within expected parameters. You can reach us at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Fast scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and wonderful scooter would recommend if go for a ride
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Alex,
Thank you for sharing your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it fast, wonderful, and enjoyable for rides. Your recommendation means a lot to us and reinforces our commitment to delivering scooters that combine performance, reliability, and fun.
If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great and easy to ride
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love thats easy to drive, and that it has different lights to make sure Im safe.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Anahy,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you love how easy it is to ride and that the lights help keep you safe while adding style to your rides. It’s wonderful to know the scooter is giving you both confidence and enjoyment on the road.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Advanced features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faster than the previous g30lp that i have. With advanced features using the celfone.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jabog,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it faster than your previous G30LP and that you’re enjoying the advanced features available through your cellphone. It’s wonderful to know the scooter is meeting your expectations for speed, innovation, and convenience.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway max g3 electric scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, no complaints. Did what it said it would and could do, im happy with my purchase so far
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Tommy,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear it’s living up to expectations and doing exactly what it promised. It’s wonderful to know you’re happy with your purchase so far — that kind of confidence is exactly what we strive to deliver with every ride.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
All terrain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looked for what I wanted and this scooter has what I was looking for, excellent quality
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jose Luis,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that it has everything you were looking for and that you’re impressed with its excellent quality. It’s wonderful to know the scooter is meeting your expectations and delivering the performance you wanted.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Very smooth!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this scooter for my wife and she loves it! It has great suspension so its very smooth to ride. I highly recommend buying the Max G3!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Logan, We're so thrilled to hear that your wife is enjoying her Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing her experience with us and keep on adventuring!
- Pros mentioned:Speed
Rated 5 out of 5 stars
Fun to ride
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing I ride it to work everyday 28 mph for 25miles and 10 mph for 50miles looking for something faster now lol faster like 70 mph
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best scooter bought.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best scooter bought, value for money, it does what it said... you can buy without doubt.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you consider it the best scooter you’ve bought, with great value for money and reliable performance that matches its promises. It’s wonderful to know the G3 is delivering the confidence and satisfaction you expected, making it a purchase you recommend without hesitation.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Zippy Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome scooter the best out there at this price point and beyond for 28 mph. Austin is cheaper and can do 35 mph or higherq
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Epic electric scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice and affordable scooter. My boys love it and give them planty of time to explore our neighborhood. I love that it has a range of 50 miles so I can have them get me small items at Safeway
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Zach,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your boys love riding it and that its 50‑mile range gives them plenty of time to explore the neighborhood. It’s wonderful to know it’s also useful for quick errands like picking up small items at Safeway. Your feedback is greatly appreciated.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Perfect for everyday use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter! Helps my wife get to work efficiently and i dont have to worry about repairs on it! Wish i can buy another
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Arthur,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear it’s helping your wife commute efficiently and that you feel confident about its reliability and low maintenance. It’s wonderful to know the G3 is making everyday travel easier and giving you peace of mind.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Max G3 review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter does everything as advertised and does it well. I would like to find a way to charge with solar.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that it performs exactly as advertised and meets your expectations for reliability and quality. It’s wonderful to know you’re enjoying the scooter’s features and smooth riding experience.
We also appreciate your suggestion about solar charging. While the Max G3 is designed to charge through standard outlets, your feedback is valuable and will be shared with our product team as we continue to explore innovative solutions for sustainable commuting.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team