Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 385 reviews
(385 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ninebot Max G3 Electric Scooter's speed, ride quality, and overall performance. Many appreciate the long battery life and ease of use, as well as the added comfort of the suspension and the surprising power it delivers. However, some customers have expressed concerns about the actual range and the scooter's heavy weight.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Segway scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome scooter! Great battery life! Overall best deal for my money
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Chris,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it awesome, with great battery life and excellent value for your money. It’s wonderful to know the scooter is delivering the performance and reliability you expected.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, very good carrying capacity, I can use it with my son or I have even used it with my wife, and it is still fast.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Kevin, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome scooter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is amazing!! Super fast the only downside is the battery doesn't last as long as the G2
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it amazing and enjoy the speed and performance! It’s great to know the scooter is delivering such a fun ride.
We appreciate your feedback about the battery life compared to the G2. Different models are optimized for varying performance and riding styles, and your input helps highlight how riders experience those differences.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway is the only way!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best scooter I’ve ever had hands down!! I’d never ride another scooter
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Saraneli,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that the kids love it and that you find it both great and easy to use. It’s wonderful to know the scooter delivers fun and convenience at a price that feels right.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Cons mentioned:Range
Rated 1 out of 5 stars
Do not buy a Segway
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item gets half the range that’s advertised. External battery still not released! Many parts out of stock. Segway customer service terrible. Do not buy a Segway. You literally can’t even buy brake pads for this thing from their parts department. When you call them you speak to someone in China who barely speaks English does not care and has zero answers.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi TC01 - good old USA here! Let's chat and find a solution together... https://service.segway.com/us-en/
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Can’t wait for the battery extender to be released.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear William,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear it’s been great so far and that you’re enjoying the speed and range. Your excitement about a future battery extender is noted — Segway is always working on new innovations, and we encourage you to keep an eye on Best Buy and Segway’s official channels for announcements about upcoming accessories and product releases.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so much fun and pretty easy to use, all the different settings are nice
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Cole,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re having so much fun with it and that you find it easy to use. It’s great to know the different settings are adding to the overall experience and making your rides even more enjoyable.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing and the anti left system is awesome. I can not wait for the extra battery to come out so i can travel even further.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Victoria, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Segway
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little scooter, very easy to use and very durable
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Daniel,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you find it awesome, easy to use, and durable. It’s wonderful to know the G3 is giving you both convenience and reliability in your rides.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Loved Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the G3 electric scooter from Best Buy and i have no regrets. I enjoyed riding the scooter also the employees where helpful and friendly that i end up applying for the Best Buy credit card. I'm looking forward Shopping there again.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi PeterS - we agree!! The Best Buy store team is great, and the G3 is fantastic too... Thank you for the review and enjoy!!
- Cons mentioned:Range
Rated 3 out of 5 stars
Top speed reduces as battery gets lower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great scooter when the battery was fully charged. But the top speed reduces as the battery gets lower. With it at top speed the range is 25miles if lucky. I found it getting around 20miles. Returned it while I still could since the speed slowdown isnt mentioned in the manual or website.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We appreciate your detailed feedback regarding speed reduction as the battery level decreases and your experience with range. While some performance variation can occur depending on riding conditions and battery charge, your point about this not being clearly mentioned in the manual or website is important for us to note.
If you believe your scooter’s battery may be performing below expectations, we encourage you to contact our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). They can help determine whether your unit’s battery is functioning properly and provide guidance on next steps.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Segway max g3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun e-scooter! It was great for item to be readily accessible.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Max,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re having fun with it and that it was readily accessible when you needed it. It’s great to know the upgrades and performance are making your rides enjoyable and convenient.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality and worth thr price. Smooth ride.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you love it and that it delivers a smooth ride with high-quality performance. It’s wonderful to know you feel it’s worth the price—your feedback highlights exactly what makes the G3 such a reliable and enjoyable scooter.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
2nd G3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd G3 my family has purchase, amazing e-scooter that fits just right for what we need it for.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Flip, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Cons mentioned:Range
Rated 3 out of 5 stars
Very short range- definitely not as advertised.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nicely built scooter. Purchased for the range it states it has, and even on the lowest speed, it doesn't get half of what it advertises. Returning, most likely. Having looked further into reviews, this is a widespread complaint. I think the range was about 15 miles on the lowest speed, definitely not 50.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Jessica, We're so sorry to hear about the range issues you're experiencing. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
Rated 5 out of 5 stars
love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a spear of the moment purchase. My husband and my family ride them every day back and forth to each others houses. best purchase ever.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Cortney,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your spur‑of‑the‑moment purchase has turned into something the whole family enjoys daily. It’s wonderful to know the scooter is bringing convenience, fun, and connection between your households — truly making it a “best purchase ever.”
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Cons mentioned:Weight
Rated 2 out of 5 stars
Dangerous
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly constructed does not handle well even at speed of 15. Handle bars are way too long and stick out probably a foot on each side. The scooter has a lot of bells and whistles. It does go 28 miles an hour however you’re going to crash as it has no stability control and poorly. It is also extremely heavy. I hit a pothole in the road going 12 miles an hour, and it completely flipped the scooter. It’s a dangerous scooter, even for the most experienced rider. I would not let your child ride the scooter. In fact, it should be recalled as it is too dangerous.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
On the way
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent Equipment.,enjoy my life..its realy amasing
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Maria,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you find it excellent equipment and that it’s bringing enjoyment to your life. It’s wonderful to know the scooter’s performance and reliability are making such a positive impact and that you’re amazed by the experience.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway ninebot max G3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good electric scooter!!! I enjoy riding mine everywhere great buy
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Eddie,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying riding it everywhere and that it’s been such a great buy for you. The G3 was designed to deliver both performance and reliability, so it’s wonderful to know it’s meeting your expectations and adding fun to your rides.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Family fun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids and husband love it. The eco mode is a great feature for beginners. Great for my youngest who is just starting out its also a good feature for me too.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your whole family is enjoying it! It’s wonderful to know that the eco mode has been such a helpful feature for beginners, making it easier and safer for your youngest rider while still being useful for you as well. Your feedback highlights how the scooter combines performance with family‑friendly versatility.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team