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Customer Ratings & Reviews

$1,199.99
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The comparable value is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 425 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 425 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G3 Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! I can’t say anything bad about it. I brought 3 of them and my wife, son and I, we love it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Hector,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you and your family are enjoying them — it’s wonderful that you purchased three and that your wife, son, and you all love riding together. Knowing the G3 is delivering such a fun and reliable experience for the whole family makes us very proud.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great addition to the team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a e-scooter before purchasing this one and it introduced to a whole new lifestyle. I think if you need an overall star player this is the vehicle for you!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Easy to ride. Plenty fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd scooter. Great suspension. I use it on an off-road. Great torque. The app works well. The headlight is bright. the tires self seal. I highly recommend.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that this is your second scooter and that you’re enjoying its great suspension, strong torque, and reliable performance both on and off‑road. It’s wonderful to know that the app, bright headlight, and self‑sealing tires are adding to your confidence and convenience. We truly appreciate your recommendation.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love the scooter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it really fast my son loves it definitely wouod but another worth the price

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We’re delighted to hear how much you and your son are enjoying the Segway Ninebot Max G3! It’s great to know you find it fast, fun, and worth the price. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding, Segway‑Ninebot Customer Support.

  • Rated 5 out of 5 stars

    Ninebot Ninga

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true warrior! Precise turns, sharp edges, and dependable functionality!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear BRUNOL,

      Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear you describe it as a “true warrior” with precise turns, sharp edges, and dependable functionality. It’s great to know the scooter has delivered the strength and reliability you were looking for in your rides.

      Your feedback highlights exactly what makes the Max G3 stand out — durable design, responsive handling, and consistent performance that riders can trust for commuting and leisure.

      If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Great feeling while riding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal I got a one that has defect and the charging with full charge and uaing on sport goes only 15 to 18 miles

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Akash,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re very sorry to hear that your unit may have a defect affecting the battery range — that’s not the experience we want for our riders. The Max G3 is designed to deliver up to 50 miles of range, so the 15–18 miles you’re seeing on sport mode with a full charge does sound unusual.

      We recommend contacting Best Buy directly if you’d like to pursue a return or exchange, as they can assist with that process. Additionally, our Segway Customer Support team would be happy to help troubleshoot and confirm whether your scooter’s performance is within expected parameters. You can reach us at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi RayshawnS - we 100%%%%%%%%%%%%%%%%%%%%%% agree with you! =)

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth it to get a quality scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great commuter scooter. I enjoy the ride to and from work and save so much time.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Eric,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that it’s been a great commuter scooter for you and that it helps save time on your rides to and from work. It’s wonderful to know you’re enjoying the quality and performance every day.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Very smooth!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this scooter for my wife and she loves it! It has great suspension so its very smooth to ride. I highly recommend buying the Max G3!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Logan, We're so thrilled to hear that your wife is enjoying her Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing her experience with us and keep on adventuring!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Segway max g3 electric scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no complaints. Did what it said it would and could do, im happy with my purchase so far

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Tommy,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear it’s living up to expectations and doing exactly what it promised. It’s wonderful to know you’re happy with your purchase so far — that kind of confidence is exactly what we strive to deliver with every ride.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads of fun I am so happy fir this ride st 65yeats if she I find it safe

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear DebraM,

      Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that at 65 years of age you’re finding it safe, enjoyable, and full of fun. It’s wonderful to know the Max G3 has delivered the ride experience you were looking for and that it brings happiness every time you use it.

      Your feedback highlights exactly what makes the Max G3 stand out — dependable performance, stability, and rider‑friendly design that makes it a joy for riders of all ages.

      If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fun to ride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I ride it to work everyday 28 mph for 25miles and 10 mph for 50miles looking for something faster now lol faster like 70 mph

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great and easy to ride

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thats easy to drive, and that it has different lights to make sure Im safe.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Anahy,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you love how easy it is to ride and that the lights help keep you safe while adding style to your rides. It’s wonderful to know the scooter is giving you both confidence and enjoyment on the road.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jorge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best scooter I ever bought and it is so good

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi JorgeF - thank you very much for the review! Enjoy that new #segwaysmile

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Zippy Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome scooter the best out there at this price point and beyond for 28 mph. Austin is cheaper and can do 35 mph or higherq

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    I am happy with this scooter.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    multifunctional menu and access from the phone is great

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear OLEKSANDRD,

      Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear that you’re happy with your scooter and enjoying the multifunctional menu along with the convenience of phone access. It’s great to know those smart features have enhanced your riding experience and made managing the scooter even easier.

      Your feedback highlights exactly what makes the Max G3 stand out — advanced connectivity, dependable performance, and rider‑friendly design that brings both fun and practicality to commuting.

      If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best scooter bought.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best scooter bought, value for money, it does what it said... you can buy without doubt.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you consider it the best scooter you’ve bought, with great value for money and reliable performance that matches its promises. It’s wonderful to know the G3 is delivering the confidence and satisfaction you expected, making it a purchase you recommend without hesitation.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, very good carrying capacity, I can use it with my son or I have even used it with my wife, and it is still fast.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Kevin, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Best Scooter we have Bought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son Loves this Scooter for all the features, he saves me Gas and time the best Birthday gift.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Audel,

      Thank you for sharing your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your son loves the scooter and enjoys all of its features. It’s wonderful to know that it has been a great birthday gift and that it helps save you both gas and time. Your feedback means a lot to us and reinforces our commitment to delivering scooters that bring joy, convenience, and reliability to families.

      If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome scooter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is amazing!! Super fast the only downside is the battery doesn't last as long as the G2

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it amazing and enjoy the speed and performance! It’s great to know the scooter is delivering such a fun ride.

      We appreciate your feedback about the battery life compared to the G2. Different models are optimized for varying performance and riding styles, and your input helps highlight how riders experience those differences.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team