Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing and the anti left system is awesome. I can not wait for the extra battery to come out so i can travel even further.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Victoria, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway is the only way!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best scooter I’ve ever had hands down!! I’d never ride another scooter
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Saraneli,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that the kids love it and that you find it both great and easy to use. It’s wonderful to know the scooter delivers fun and convenience at a price that feels right.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Good item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great scooter it was too big for my trunk since I have a corolla
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Sebastian,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re glad to hear you think it’s a great scooter, though we understand the challenge of fitting it into a smaller trunk like that of a Corolla. The Max G3 is designed with a sturdy frame and larger dimensions to support performance and range, which can make storage a bit tricky in compact vehicles.
Your feedback is valuable, and we’re happy the scooter has met your expectations in terms of quality and ride experience.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so much fun and pretty easy to use, all the different settings are nice
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Cole,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re having so much fun with it and that you find it easy to use. It’s great to know the different settings are adding to the overall experience and making your rides even more enjoyable.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Can’t wait for the battery extender to be released.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear William,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear it’s been great so far and that you’re enjoying the speed and range. Your excitement about a future battery extender is noted — Segway is always working on new innovations, and we encourage you to keep an eye on Best Buy and Segway’s official channels for announcements about upcoming accessories and product releases.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great Segway
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Easy to use. Fun to ride. Great item!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear WilliamE,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear that you find it excellent, easy to use, and fun to ride. It’s wonderful to know the scooter has provided such a positive experience and proven to be a great item for your commuting and leisure needs.
Your feedback means a lot to us, and we’re thrilled the Max G3 has met your expectations for performance and enjoyment.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 1 out of 5 stars
Do not buy a Segway
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item gets half the range that’s advertised. External battery still not released! Many parts out of stock. Segway customer service terrible. Do not buy a Segway. You literally can’t even buy brake pads for this thing from their parts department. When you call them you speak to someone in China who barely speaks English does not care and has zero answers.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi TC01 - good old USA here! Let's chat and find a solution together... https://service.segway.com/us-en/
- Pros mentioned:Portability
Rated 5 out of 5 stars
Segway
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little scooter, very easy to use and very durable
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Daniel,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you find it awesome, easy to use, and durable. It’s wonderful to know the G3 is giving you both convenience and reliability in your rides.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
2nd G3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd G3 my family has purchase, amazing e-scooter that fits just right for what we need it for.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Flip, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Portability
Rated 5 out of 5 stars
Segway max g3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun e-scooter! It was great for item to be readily accessible.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Max,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re having fun with it and that it was readily accessible when you needed it. It’s great to know the upgrades and performance are making your rides enjoyable and convenient.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality and worth thr price. Smooth ride.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you love it and that it delivers a smooth ride with high-quality performance. It’s wonderful to know you feel it’s worth the price—your feedback highlights exactly what makes the G3 such a reliable and enjoyable scooter.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 3 out of 5 stars
Very short range- definitely not as advertised.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nicely built scooter. Purchased for the range it states it has, and even on the lowest speed, it doesn't get half of what it advertises. Returning, most likely. Having looked further into reviews, this is a widespread complaint. I think the range was about 15 miles on the lowest speed, definitely not 50.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Jessica, We're so sorry to hear about the range issues you're experiencing. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
Rated 5 out of 5 stars
Loved Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the G3 electric scooter from Best Buy and i have no regrets. I enjoyed riding the scooter also the employees where helpful and friendly that i end up applying for the Best Buy credit card. I'm looking forward Shopping there again.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi PeterS - we agree!! The Best Buy store team is great, and the G3 is fantastic too... Thank you for the review and enjoy!!
Rated 3 out of 5 stars
Top speed reduces as battery gets lower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great scooter when the battery was fully charged. But the top speed reduces as the battery gets lower. With it at top speed the range is 25miles if lucky. I found it getting around 20miles. Returned it while I still could since the speed slowdown isnt mentioned in the manual or website.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We appreciate your detailed feedback regarding speed reduction as the battery level decreases and your experience with range. While some performance variation can occur depending on riding conditions and battery charge, your point about this not being clearly mentioned in the manual or website is important for us to note.
If you believe your scooter’s battery may be performing below expectations, we encourage you to contact our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). They can help determine whether your unit’s battery is functioning properly and provide guidance on next steps.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Perfect for everyday use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter! Helps my wife get to work efficiently and i dont have to worry about repairs on it! Wish i can buy another
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Arthur,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear it’s helping your wife commute efficiently and that you feel confident about its reliability and low maintenance. It’s wonderful to know the G3 is making everyday travel easier and giving you peace of mind.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
On the way
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent Equipment.,enjoy my life..its realy amasing
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Maria,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you find it excellent equipment and that it’s bringing enjoyment to your life. It’s wonderful to know the scooter’s performance and reliability are making such a positive impact and that you’re amazed by the experience.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
All terrain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looked for what I wanted and this scooter has what I was looking for, excellent quality
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jose Luis,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that it has everything you were looking for and that you’re impressed with its excellent quality. It’s wonderful to know the scooter is meeting your expectations and delivering the performance you wanted.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway max g3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and Best Buy made it simple to purchase
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear AdrianM,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you find it an awesome product and that your purchase experience at Best Buy was simple and smooth. It’s wonderful to know the Max G3 has met your expectations with its performance and build quality.
Your positive feedback means a lot to us, and we’re delighted that you’re enjoying your scooter.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway ninebot max G3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good electric scooter!!! I enjoy riding mine everywhere great buy
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Eddie,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying riding it everywhere and that it’s been such a great buy for you. The G3 was designed to deliver both performance and reliability, so it’s wonderful to know it’s meeting your expectations and adding fun to your rides.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great scooter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my 11-year-old son he absolutely loves it. Make sure to purchase with the helmet.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so glad to hear that your son loves his Max G3. It's truly a phenomenal ride and jammed packed with features. Keep on adventuring!