Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- SKU:
- 6618845
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
segway ninebot Max3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for what you get. Segway has hit it out of the park with this new scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Edwin, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Max G3 review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter does everything as advertised and does it well. I would like to find a way to charge with solar.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that it performs exactly as advertised and meets your expectations for reliability and quality. It’s wonderful to know you’re enjoying the scooter’s features and smooth riding experience.
We also appreciate your suggestion about solar charging. While the Max G3 is designed to charge through standard outlets, your feedback is valuable and will be shared with our product team as we continue to explore innovative solutions for sustainable commuting.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Segway
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy, easy to ride. Very happy with the scooter!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jesse,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it very sturdy, easy to ride, and that it’s bringing you so much satisfaction. Reliability and comfort are exactly what we strive to deliver, so it’s wonderful to know the G3 has met your expectations.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a spear of the moment purchase. My husband and my family ride them every day back and forth to each others houses. best purchase ever.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Cortney,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your spur‑of‑the‑moment purchase has turned into something the whole family enjoys daily. It’s wonderful to know the scooter is bringing convenience, fun, and connection between your households — truly making it a “best purchase ever.”
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Segway G3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price pre-order 899 from 1400 scooter rides great great quality very happy.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Gary, We're so thrilled to hear that you're loving your Max G3 purchase! The new generation is a great value and has so many incredible features and truly built for the future. Keep on adventuring!
- Pros mentioned:Overall performance
Great Scooter !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my friends 12 year old Daughter- She Loves it !!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Ally, We're so thrilled to hear that your friend's daughter is enjoying her Max G3! It's a fantastic ride, and the new generation has so many incredible features! Thank you for sharing her experience with us and keep on adventuring!
Family fun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids and husband love it. The eco mode is a great feature for beginners. Great for my youngest who is just starting out its also a good feature for me too.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your whole family is enjoying it! It’s wonderful to know that the eco mode has been such a helpful feature for beginners, making it easier and safer for your youngest rider while still being useful for you as well. Your feedback highlights how the scooter combines performance with family‑friendly versatility.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Segway
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter wish I would've got it sooner!!!!!!!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ron,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you’re enjoying it and that you wish you had purchased it sooner — that’s a fantastic compliment to the scooter’s performance and reliability. The G3 was designed to deliver both speed and long range, so it’s wonderful to know it’s living up to your expectations.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Defintely commuter scooter of the year!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, no complaints!! Its an all around upgrade from the previous max 2.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Brian, We're so happy to hear that you're loving your Max G3. It's a phenomenal commuter scooter and a blast to ride. Keep on adventuring!
- Pros mentioned:Overall performance
Scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall runs smooth, and the price definitely I recommend this scooter
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Gonzalo, We're thrilled to hear that you're loving your Max G3. It's a very smooth ride and an incredible value! Thank you for sharing your experience with us and keep on adventuring!
I’m glad I waited!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been watching the Max G2 scooter. When i suddenly saw the Max G3 with extra features that appealed to me. I gotta say im impressed, this thing can keep up with traffic in suburban areas and had no issues getting mento work. I love the apple find my and airlock feature giving me that extra peace of mind as well.
I would recommend this to a friendBrand response from Official Segway Support
Posted .We love hearing about your impressions on the all-new Max G3 and how it fits your life. It is truly a next-generation ride jammed pack with convenience and performance features, perfect for your commutes in the city and those weekend joyrides. Keep on riding and having fun!
- Cons mentioned:Weight
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is great escooter. it is heavier than it seems.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you find it great and that it’s delivering a solid riding experience. We appreciate your note about the weight — the sturdy build does make it heavier, but it also contributes to the scooter’s durability and stability.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Product is Perfect BUT
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to swap it out due to motor issues, have total tech and GSP on the scooter, when I went to swap it out in the store GSP wasn’t available for my replacement one, this is annoying
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Gamanator,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re glad to hear you appreciate the scooter itself, but we’re sorry to learn about the frustration you experienced with the motor issue and the replacement process. We understand how inconvenient it can be when warranty or protection plan coverage doesn’t align as expected, and we appreciate you bringing this to our attention.
For assistance with your scooter and to clarify warranty or service options, please reach out to Segway Customer Support:
Email: technicalsupport@segway.com
Phone: 1‑866‑4SEGWAY (866‑473‑4929)
Our team will be happy to help resolve the issue and ensure you get the support you need.
Best regards,
Segway Customer Support Team
Segways
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best purchase Iv made I've saved countless gallons of gas by just hopping on and scooting up to the gas station and even to work most day since iv gotten it. 10 outta 10 for sure! Highly recommended!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Billy,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it’s been one of your best purchases and that it’s saving you countless gallons of gas while making daily trips to the gas station and even to work more convenient. Knowing it delivers both performance and efficiency while earning a “10 outta 10” from you is exactly the kind of feedback we love to hear.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Happy with my purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this scooter for my son. He cannot afford a car so this his his transportation as well as public transportation. He is really enjoying it! Of course you have to male sure its early in the day or in the evening because Tucson, AZ has very hot summers.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Julietta,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear it’s been such a helpful and enjoyable form of transportation for your son. It’s wonderful to know the scooter is providing reliable mobility alongside public transportation, making everyday travel easier.
Your note about riding during cooler times of the day in Tucson’s hot summers is a great reminder — comfort and safety are always important. We’re thrilled the G3 is living up to expectations and giving your son a smooth, dependable ride.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Best buy is simply the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The employees were great and more convincing about the quality of the product also the crew who took care of the pick up were helpful. Thank you
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Hakim, thank you for your feedback! We’re delighted to hear that our employees and pickup crew made such a positive impression. Your satisfaction with our service and product quality means a lot to us.
Great scooter! Big guy approved.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scooter is great! I live in a very hilly area and am a pretty big guy at 230lbs. This has no trouble getting me up the steepest hills. The app is great and I like that I can adjust my top speed for when I’m riding with folks on slower scooters. My only nit at this point is that the throttle is a bit touchy.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Travis,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it’s performing so well for you, even in a hilly area and with your weight — that’s exactly the kind of power and reliability we aim to deliver. It’s great to know you’re enjoying the app features, especially the ability to adjust top speed when riding with others.
We appreciate your feedback about the throttle sensitivity. Your input is valuable, as it helps us continue refining the riding experience for all users.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Awsome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. That’s just all I have to say is has become my primary source of commuting around town. Easy parking. Good visibility. Seatbelt isn’t constricting. Lots of opportunities to meet others you don’t have while driving a car!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Preston,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it has become your primary way of commuting around town and that you’re enjoying the convenience of easy parking, good visibility, and the social opportunities it brings compared to driving a car. That’s exactly the kind of freedom and fun we hope riders experience!
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Buy buy buy this scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scooter! It’s exciting, it’s fast, and it’s just what I’m looking for!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Rafael,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you love it and that it delivers the excitement, speed, and performance you were looking for. It’s wonderful to know the G3 is giving you such a fun and satisfying riding experience.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
fun gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this my husband when we go camping, he really enjoyed riding it around the campground
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Samantha,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that it made such a fun gift for your husband and that he’s enjoying riding it around the campground during your camping trips. It’s wonderful to know the scooter is adding excitement and convenience to your outdoor adventures.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team