Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's impressive speed, smooth ride quality, and strong overall performance. They also appreciate its excellent battery life, portability, effective suspension, and good range and power. However, a few customers note its considerable weight and express minor concerns about the handlebar design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best Scooter for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had the segway zt3 pro before and this g3 max is a big upgrade. This scooter feels a lot more comfortable off road with thr hydraulic suspension and i did not feel like i was loosing grip on the grass. The boost mode on this is crazy and the wheel pops up every time that i almost lost control and crashed when the wheel went back down. I have been riding for a few days and the range is very good since after 3 days of riding off road and on road at high speeds mostly in sport mode, i still have 68% battery left while with the zt3 pro i would have had to charge already. The zt3 pro does look nicer but i think this scooter looks a lot better than the g2 max.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, Corinne! We’re thrilled the G3 Max feels like such a worthy upgrade! Its hydraulic suspension and off-road grip clearly shine, and that boost mode sounds exhilarating (though maybe a bit too exciting at times—safety first!). We’re glad the G3 Max’s performance and modern design win you over. Ride on, and keep that front wheel down!
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Fired the Rentals! Best Commuter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."I finally stopped throwing away $100+ every weekend on rentals. Investing in our own Segway fleet from Best Buy was a massive win for my wallet. Between gas savings and insurance, these pay for themselves! The Real-World Performance: The Max G3 is my solo daily commuter, taking me 30 minutes to work on neighborhood trails at 15-18 mph. What blew me away was the range: we easily got 20 miles out of Sport Mode. That is incredible efficiency for a scooter this powerful. The 'Big Adventure' Strategy: When the family goes on long hauls, I put my son on the G3 with me. The 2000W motor handles us both effortlessly. My wife takes the E2 Plus II, which is her perfect starter. Our plan is to 'graduate' her to a G3 later and pass the E2 down to our son when he hits the legal age. Total Freedom: In OKC, rentals shut off at park boundaries. With our own Segways, we explore the entire trail system—from the neighborhood to the lake—without a GPS governor stopping us. The build quality is top-tier!"
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear SegwayFamily,
Thank you for sharing such a thoughtful and detailed review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much value it has brought to your daily commute and family adventures. It’s wonderful to know the G3’s performance, range, and build quality have exceeded your expectations, and that it’s helping you save money compared to rentals while giving you the freedom to explore without restrictions.
We also appreciate hearing about how your family uses multiple Segway scooters together — it’s inspiring to see the G3 and E2 Plus II fitting perfectly into your “big adventure” strategy. Stories like yours highlight exactly why we design scooters with both reliability and versatility in mind.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, Ride quality
Rated 5 out of 5 stars
Awesome !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend the scooter.I give it a four point five out of five based on the price point of 999$ Compared to other brands such as hiboy enyride aoovo and various temu clones this scooter blows them out of the water with the comfortable stable ride Power control and steering and ease of use! I would say not on sale its a tad bit expensive..
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Namenick - thank you for your comments and review... we agree the Max G3 is 5-stars! Enjoy.
- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
The best products
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great for everyone and offers excellent flexibility for your work. It is very convenient to store in your car, and it performs excellently. All in all, it is an outstanding scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Luisa,
Thank you for sharing your review on the Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black. We’re delighted to hear that you find it convenient, flexible, and excellent for both work and leisure. It’s wonderful to know the scooter’s performance and portability have impressed you and that it’s proving to be an outstanding choice.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Battery is disheartening BUT overall a Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This things is a beast! It has a lot of power and rides super smooth. I rarely ride out of the highest mode. I’m a 165lb male, I usually receive just under 20miles on a charge. Make sure you bring your charger with you wherever you go. Do I wish the battery was better…? Absolutely but it’s still one of the best models on the market and overall I’m very happy with the purchase. I’d
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Cosmo - thank you very much for the review! Yes, battery and distance can vary based on many things (weather, hills, weight, etc)... but we are so happy you enjoy the G3. Enjoy that new #segwaysmile
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
g3 max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice and well made scooter. It goes 28 mphas and has a good range and charge tie. My son and his friends all have one and they have a blast on them!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that your son is enjoying his Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing his experience with us and keep on adventuring!
- Cons mentioned:Handlebar design
Rated 4 out of 5 stars
Nice ride
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time scooter owner. Seems like a quality build with plenty of zip. Best for pavement and smooth surfaces. Throttle has a breif hesitation when a pothole is struck. Wish there was more room on the handlebar to install a mirror or cell phone holder. All in all, glad i purchased.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear CaptDrew, Thank you for sharing your review on the Segway - Max G3 Electric Scooter. We are glad to hear that you are enjoying the quality build and zip of your very first scooter, and that you are happy with your purchase. We also appreciate your feedback regarding the throttle behavior over potholes and the handlebar space limitations, as this helps our team understand where we can make design adjustments for accessories. If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help. Best regards, Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Awesome ride
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ride is butter smooth because of dual shocks. More power and no need worry about climbing steeps at all. In my community and town many steeps and thought of buying like this. Iam satisfied with build quality and performance. Hope i will have more rides and enjoy this summer. I definitely recommend this and love it❤️
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Venkatesh, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Wow what an upgrade!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the segway electric scooter e45 and going from that to this is just incomparable! The suspension is like floating in a cloud! The stability feels the safest! The custom sounds that you can upload to the scooter itself is fun and silly! Haha! Ive yet to run out of battery and when I feel like im needing more range, i just go down to ECO and enjoy the smoothest cruise control ride ever! Ive used the boost mode in steep hills and its just unbeatable!!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Justine, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
the suspension is amazing!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.im inlove with this scooter! ive had it for almost a year and it still rides amazing! the only thing i dislike is the battery power. it dies pretty fast after having it for awhile. but other than that it is amazing!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear KYRSTINB,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear that you’re in love with your scooter and that after almost a year it still rides amazingly well. It’s wonderful to know the suspension has impressed you and continues to deliver a smooth, comfortable experience.
We appreciate your honest feedback about the battery performance over time. While the Max G3 is designed for long‑range commuting, battery capacity can gradually decline with extended use. Your comments are valuable in helping us improve durability and rider satisfaction.
If you’d like tips on optimizing battery life or exploring service options, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to assist you.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Best Scooter Ive ever rode!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im really impressed how smooth the shocks are and it feels so nice to ride. The speed is crazy almost 30 mph and still feel extremely safe. I plan to purchase a helmet but still have not yet as I have rode scooters for 10 years now and feel pretty confident in my limits. Do yourself a favor and get this one the max G3! I almost got an ebike and love this for my commuter from my parking lot to my office.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Nied, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Best in town
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scooter! I am currently using it to commute back and forth to work, which is around 4 miles This amazing scooter can go up to 28 mph I love cruising around with it (using it at drive mode with mac speed of 16mph) It is a beast, it eats any bump without you feeling it. The super charger is quick
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Ahmad, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Best e-Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The electric scooter provides an amazing and smooth ride, though the range is just average. Overall, the build quality is truly reliable and excellent.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear JOHNF,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re delighted to hear that it provides you with an amazing and smooth ride and that you find the build quality reliable and excellent. We appreciate your honest note about the range being average — feedback like yours helps us continue to improve and deliver the best riding experience possible.
Your comments highlight what makes the Max G3 stand out — dependable construction, commuter‑friendly design, and a ride that balances performance with comfort.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance, Ride quality
Rated 5 out of 5 stars
segway gt3
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent performance ang quality of segway production.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Hubert,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re impressed with its excellent performance and the quality of Segway production. Your feedback means a lot to us, and we’re glad the G3 is meeting your expectations.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Exceeded my expectations — smooth, powerful, and b
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this scooter consistently, I can confidently say it’s one of the best purchases I’ve made. The build quality is excellent — it feels sturdy, well-balanced, and clearly designed to last. The ride quality is extremely smooth, even on rougher pavement, and the acceleration feels powerful but controlled. At higher speeds, it remains stable and comfortable, which makes a big difference for daily use. The battery life is impressive and easily supports longer rides without constant charging. I also really like how reliable the braking system feels — it adds a sense of safety and control. Overall, this scooter delivers great performance, comfort, and durability. It’s perfect for commuting or just riding around the city. I highly recommend it to anyone looking for a dependable and high-quality electric scooter. Absolutely worth the money.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Poghos,
Thank you for sharing your thoughtful review on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it exceeded your expectations with its smooth ride, powerful acceleration, and impressive stability at higher speeds. It’s wonderful to know the build quality, battery life, and braking system have all contributed to a safe, comfortable, and reliable experience for your daily use. We truly appreciate your strong recommendation and are glad the scooter has delivered the performance and durability you were looking for.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Superb
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headlights, nice and bright. Comes with a nice accent light too. The underglows are amazing and change colors with the turn signals. The suspension is great and my knees don’t hurt even after 2.5 hours of runtime. Speaking of 2.5 hours, you can charge your scooter that fast if you buy the optional DC charger. (3.5 hours normal charging) The app features are great, and the custom sounds are fun to install. The battery is quite underpowered, in my opinion, but once the external battery is released, I’ll probably be able to go the full 28mph AND get the advertised 25mi range on sports mode. Overall, great scooter, weak battery life but remedied by future battery pack. The price of $1,000 when I bought the MAX G3 was the price of my other favorite scooter, the MAX G2. What a deal!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
An investment for the future.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying at Bestbye is a unique experience, its quality of service for each customer and for each purchase is excellent because they have the trained staff with all the necessary knowledge to assist us in the process of buying, the best recommendations with the best promotions so it is a pleasure to buy until now without needing anything, I arrive and I spend the day there updating with the trend of the best top items that they always have there. I congratulate the store and all its staff for giving us a nice souvenir of every purchase there.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi JulioZ - glad you are enjoying the new G3... and we too think the Best Buy team is fantastic!
- Pros mentioned:Speed
Rated 5 out of 5 stars
Very good scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It goes the perfect top speed. Brakes couldn’t be any better I stop just in time when I brake. Ride feels smooth almost like you’re floating
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ashtono,
Thank you for sharing your review on the Segway Max G3 Electric Scooter. We’re thrilled to hear that you find the top speed perfect and the braking system reliable, giving you confidence to stop just in time. It’s wonderful to know the ride feels smooth—almost like floating. Your 5‑star feedback means a lot, and we’re delighted the Max G3 has provided such an enjoyable and safe riding experience.
If you have any questions or need assistance with your Max G3, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Thrill ride
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This quickly became a go to for some quick excitement. It rides very smooth and even goes off-road with no issues for me thus far. The braking is quick. The pick up on it is pretty quick but can be adjusted if you need or want it to.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Scott, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Speed
Rated 5 out of 5 stars
Best scooter for the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is the Mercedes of scooters. I use it daily to commute back n forth to work etc… it gets 25 miles in sport mode and 50 in basic mode. Charges super quick and honestly I’m a Segway fan for life now…
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Joshua, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!