Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 385 reviews
(385 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ninebot Max G3 Electric Scooter's speed, ride quality, and overall performance. Many appreciate the long battery life and ease of use, as well as the added comfort of the suspension and the surprising power it delivers. However, some customers have expressed concerns about the actual range and the scooter's heavy weight.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Exceeded my expectations — smooth, powerful, and b
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this scooter consistently, I can confidently say it’s one of the best purchases I’ve made. The build quality is excellent — it feels sturdy, well-balanced, and clearly designed to last. The ride quality is extremely smooth, even on rougher pavement, and the acceleration feels powerful but controlled. At higher speeds, it remains stable and comfortable, which makes a big difference for daily use. The battery life is impressive and easily supports longer rides without constant charging. I also really like how reliable the braking system feels — it adds a sense of safety and control. Overall, this scooter delivers great performance, comfort, and durability. It’s perfect for commuting or just riding around the city. I highly recommend it to anyone looking for a dependable and high-quality electric scooter. Absolutely worth the money.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Poghos,
Thank you for sharing your thoughtful review on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it exceeded your expectations with its smooth ride, powerful acceleration, and impressive stability at higher speeds. It’s wonderful to know the build quality, battery life, and braking system have all contributed to a safe, comfortable, and reliable experience for your daily use. We truly appreciate your strong recommendation and are glad the scooter has delivered the performance and durability you were looking for.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance, Ride quality
Rated 5 out of 5 stars
segway gt3
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent performance ang quality of segway production.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Hubert,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re impressed with its excellent performance and the quality of Segway production. Your feedback means a lot to us, and we’re glad the G3 is meeting your expectations.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Best in town
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scooter! I am currently using it to commute back and forth to work, which is around 4 miles This amazing scooter can go up to 28 mph I love cruising around with it (using it at drive mode with mac speed of 16mph) It is a beast, it eats any bump without you feeling it. The super charger is quick
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Ahmad, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
An investment for the future.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying at Bestbye is a unique experience, its quality of service for each customer and for each purchase is excellent because they have the trained staff with all the necessary knowledge to assist us in the process of buying, the best recommendations with the best promotions so it is a pleasure to buy until now without needing anything, I arrive and I spend the day there updating with the trend of the best top items that they always have there. I congratulate the store and all its staff for giving us a nice souvenir of every purchase there.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi JulioZ - glad you are enjoying the new G3... and we too think the Best Buy team is fantastic!
Rated 5 out of 5 stars
Superb
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headlights, nice and bright. Comes with a nice accent light too. The underglows are amazing and change colors with the turn signals. The suspension is great and my knees don’t hurt even after 2.5 hours of runtime. Speaking of 2.5 hours, you can charge your scooter that fast if you buy the optional DC charger. (3.5 hours normal charging) The app features are great, and the custom sounds are fun to install. The battery is quite underpowered, in my opinion, but once the external battery is released, I’ll probably be able to go the full 28mph AND get the advertised 25mi range on sports mode. Overall, great scooter, weak battery life but remedied by future battery pack. The price of $1,000 when I bought the MAX G3 was the price of my other favorite scooter, the MAX G2. What a deal!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Speed
Rated 5 out of 5 stars
Best Buy!! You can say that again!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. 28 mph is pretty fast. It makes me feel like the Flash just zipping around town in the middle of it all. And it doesn’t bother my knees. I can barely walk most of the time. I like my motorcycle but, this is different than just passing by everything. linking it with my phone was so easy and helpful. It puts you in control of everything. I would definitely recommend getting one. And Best Buy made it super easy.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Richard, thank you for sharing your experience! It’s fantastic to hear how much you’re enjoying the speed and ease of your Max G3. At Segway-Ninebot we strive to help our customers have a great experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
- Pros mentioned:Speed
Rated 4 out of 5 stars
Segway Ninebot Max G3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have put on 500 miles so far. It has been a good commuting scooter with its quality weatherproofing, comfortable ergonomics, good tires, and decent speed. I recommend it for a quality scooter for commuting.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Johnathan,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you’ve already put 500 miles on it and that it has proven to be a reliable commuting companion. It’s wonderful to know that the scooter’s weatherproofing, comfortable ergonomics, quality tires, and dependable speed have met your expectations. We truly appreciate your recommendation for others seeking a quality commuting scooter.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend the scooter.I give it a four point five out of five based on the price point of 999$ Compared to other brands such as hiboy enyride aoovo and various temu clones this scooter blows them out of the water with the comfortable stable ride Power control and steering and ease of use! I would say not on sale its a tad bit expensive..
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Namenick - thank you for your comments and review... we agree the Max G3 is 5-stars! Enjoy.
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Thrill ride
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This quickly became a go to for some quick excitement. It rides very smooth and even goes off-road with no issues for me thus far. The braking is quick. The pick up on it is pretty quick but can be adjusted if you need or want it to.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Scott, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Best Scooter for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had the segway zt3 pro before and this g3 max is a big upgrade. This scooter feels a lot more comfortable off road with thr hydraulic suspension and i did not feel like i was loosing grip on the grass. The boost mode on this is crazy and the wheel pops up every time that i almost lost control and crashed when the wheel went back down. I have been riding for a few days and the range is very good since after 3 days of riding off road and on road at high speeds mostly in sport mode, i still have 68% battery left while with the zt3 pro i would have had to charge already. The zt3 pro does look nicer but i think this scooter looks a lot better than the g2 max.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, Corinne! We’re thrilled the G3 Max feels like such a worthy upgrade! Its hydraulic suspension and off-road grip clearly shine, and that boost mode sounds exhilarating (though maybe a bit too exciting at times—safety first!). We’re glad the G3 Max’s performance and modern design win you over. Ride on, and keep that front wheel down!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segeway G3
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got my son one @ Best Buy for $999 he loves it I also bought the membership gives me 60 day in case something happens its good instead of 15 day policy
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Mykle,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear your son loves his new scooter and that you found peace of mind with the extended membership option. It’s wonderful to know the G3 is delivering both excitement and reliability for your family.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Ninebot Segway Scooter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scooter works great, the speed and mileage is great as advertised. I have no issues with it.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Christian,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that it’s working great for you and that the speed and mileage are living up to expectations. It’s wonderful to know you’ve had no issues and are enjoying the ride just as advertised.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
g3 max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice and well made scooter. It goes 28 mphas and has a good range and charge tie. My son and his friends all have one and they have a blast on them!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that your son is enjoying his Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing his experience with us and keep on adventuring!
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Top of The Line!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because my wife and i love to ride bikes but i recently had my prostate removed because of cancer and could not sit on a bicycle seat at the moment. Since i know how much SHE enjoys riding bikes at the beach, i invested in this scooter. I knew segway was top of the line when it came to self balancing so i knew they would have all the kinks worked out of these, and boy do they? This is not a toy and it doesn't feel like a toy, it is VERY smooth with the big tires and shocks and had ALL the bells and whistles!! Try it, you'll love it!!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Clark, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Amazing Scooter/amazing Best Buy customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this scooter to commute to work. It is fast, comfortable to ride. I can park under my desk. Exceeded my expectations. Best Buy customer service was top notch. They called me when the order was ready for pick up. Gabe me the best price available on the market! Highly recommend! And highly recommend Best Buy!!!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Daniel,
Thank you for sharing your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it exceeded your expectations as a commuting solution—fast, comfortable, and easy to store right under your desk. It’s wonderful to know that Best Buy’s customer service also provided you with a smooth experience and the best price available. Your recommendation means a lot to us and reinforces our commitment to delivering scooters that combine performance, convenience, and everyday practicality.
If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Amazing scooter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the decision to buy the scooter first week alone put over 50 miles on it going back and forth to the train station and train station to jobsite. It handles very well. In morning i use the regular drive mode. Going home i use sport mode and fly home i live within 2 miles to the train so it never runs out of juice.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Michael,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you’re enjoying it and that it’s already become part of your daily commute. It’s great to know the scooter handles well, gives you flexibility between Drive Mode in the morning and Sport Mode on the way home, and consistently delivers the range you need without running out of power.
Your experience highlights exactly what the G3 was designed for — reliable performance, smooth handling, and fun riding.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
A refined, well built, high tech e-scooter.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter! It has a solid, refined build that is confidence inspiring. Lots of tech stuck into this thing, including Apple Find My, and turn by turn directions. I get about 30 miles in drive mode (17 mph) and I weigh 165. My only gripe is that it is more expensive than most scooters, even many that go much faster. But you are getting a very refined, reliable scooter with cool tech to boot, so I would definitely recommend it.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Charles, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Speed
Rated 5 out of 5 stars
Best Scooter Ive ever rode!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im really impressed how smooth the shocks are and it feels so nice to ride. The speed is crazy almost 30 mph and still feel extremely safe. I plan to purchase a helmet but still have not yet as I have rode scooters for 10 years now and feel pretty confident in my limits. Do yourself a favor and get this one the max G3! I almost got an ebike and love this for my commuter from my parking lot to my office.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Nied, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Cons mentioned:Range
Rated 4 out of 5 stars
Segway G3 max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Segway and love it but I’d say the battery isn’t what it’s advertised as as well as the distance so on Sport I’ve gotten a solid 22 mile range on Drive around 36 miles range I haven’t used eco for long distance as it’s limited to 10 mph overall it’s an absolute incredible machine very agile run on the grass easily I wouldn’t take it off road for someone as big as me I’m 6’5 219 pounds.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Chris, We're glad to hear that you're loving your Max G3, but sorry to hear about your experience with the battery. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Segway MaxG3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall quality 9/10 Battery 7/10 they should have put more into the battery for longer commutes or offer an additional external battery for longer distance. YOU WILL NEVER GET 50 MILE RANGE LIKE IT CLAIMS. THIS MIGHT BE TRUE FOR WALKING SPEED MODE. AT BEST IN SPORT MODE I'VE TRAVELED UNDER 20 MILE RANGE. FALSE ADVERTISEMENT!! Ride quality 10/10 Tech features 7/10 this product only offers tracking of device for Apple, but not Android.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Brian, We're glad to hear that you're enjoying your Max G3! For range, there are a variety of factors that affect maximum range, including: Total Payload (including clothing, backpacks, etc.), loose clothing that has high wind resistance, tire pressure, wind speed and direction, temperature, surface (smooth or rough, etc) , terrain (slope), starts and stops, battery charge level and age of battery. For other tips to make the most of your ride, you can check out service.segway.com. Happy riding!